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Slide 2: Mission: Create ‘talk value’ to stimulate word-of-mouth Activate customers by interacting on social media Create a cross selling tool for hotels and travel fairs Turn guests into brand fans by involving them Situation: Communication (brochures and website) only about the hotels and conference facilities Social media (facebook fan page per hotel) used for promotions Solution: Take the target group on a trip to 17 different Kempinski destinations Engage interaction on the existing social media Publish stories and pictures in the Kempinski magazine during the trip Create a book with stories and pictures of the destinations for cross selling purposes Deliverables 4 months interaction and talk-value during the trip, on 66 Kempinski Facebook fanpages 8 months interaction and talk-value after trip (among which a photo contest) 40 stories with video and pictures seeded online 6 stories with pictures for Kempinski magazine 4 launch events in hotels (cross selling) CoolTravel book – Discovering ME and Africa (cross selling tool) Looking for interaction by asking for help: “Where should we go?” Posting pictures and engaging interaction by asking: “Do you have better pictures? Please post them here.” Location based marketing: Creating a virtual space in each hotel, offering a free drink. Posting videos and link them to Facebook. Writing stories, sharing experiences. Kempinski magazine print run 50.000 CoolTravel book ‘Cross selling tool’ print run 10.000
Slide 3: DUBAI We arrive in Dubai tomorrow. Does anybody have an idea where we should go and experience? Here are some pictures of the highest building in the world: ‘Burj Khalifa’. Do you have better pictures, please post them! BTW does anybody have a suggestion for a cool restaurant?” We posted this video about a camel race. Enjoy! Checked in at the Mall of the Emirates, shopping mall with indoor ski slope. Here is a blog with our experiences in Dubai so far, illustrated with some cool pics. If you want to share your Dubai experience, post a link to your blog. CAIRO Just landed in Cairo. Which pyramid shall we visit? Giza or Dahshur? Here are some pictures of the Sphinx. Does anybody have pics of the Dahshur pyramid? Tomorrow we will discover the Bazaar in the old town of Cairo. Does anybody have tips? We filmed our descend into the Pharaoh’s tomb in the Dahshur pyramid. Do not be scared! ;-) Here is a blog about the mosques we visited in the old town of Cairo, illustrated with some cool pics. If you want to add your pics, post a link to your blog. Checked in at Fyshawy, the oldest café in Cairo.
Slide 4: Brand: Harley-Davidson - Europe Mission: Create ‘talk value’ to stimulate word-of-mouth and influence the brand perception Activate customers by interacting on social media Situation: Most communication (brochures and website) is about products and technical specs Social media is used for promotions Solution: ‘Born to be wild’ reportage about the Route 66 Seed positive experiences and stories with a ‘wow-factor’ on blogs and social media Engage interaction on the Harley-Davidson social media Deliverables 2 weeks interaction on Harley-Davidson Facebook during the trip Stories, pictures and videos seeded online (to be found in social media and in Google) Talk value created for another 2 months, to be used in social media to stimulate word-of-mouth Looking for interaction by asking: “Where should we go?” Posting pictures and engaging interaction by asking: “Do you have better pictures? Please post them here.” Posting videos and sharing them on Facebook. Writing stories, sharing experiences.
Slide 5: We arrived in Flagstaff. Does anybody know where we can find Eagle Rider? Here are some pictures of villages we passed through on the Route 66. We’re now making a detour to Las Vegas. Does anybody have a recommendation for a hotel? We made this video driving towards the Grand Canyon on our Harley Fatboy. Checked in at the Starbucks on the Strip in Vegas and got a free coffee! Here is a blog with pictures of the Route 66 on a Harley. We made pics of diners and gas stations from the sixties. I will hit the roulette tonight in the Monte Carlo. Send me your lucky number and I will play a 5 dollar chip.