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Slide 1: Billing and Bandwidth Management Solution BILLING AND BANDWIDTH MANAGEMENT SOLUTION
Slide 2: What makes ISP business highly profitable? • • • • • • • • • • • • • • Easy to Set up and Administer Maximize customer acquisition Scalable up to larger user base Rapid revenue growth Highly flexible solution for expanding markets and business models Better control and management of franchisees Prevents revenue leakages Offers customized packages based on various usage metrics Generates additional revenue through hotel and partner’s ads Enables online payments WiMAX and Wi-Fi supported Compatibility with 802.16e standards Offers extensive MIS reports Ensures high quality of service
Slide 3: 24online- Billing and Bandwidth Management Solution 24online Access Gateway is the complete billing and bandwidth management solution that enables Internet Service Providers to provide hours/days and data usage based internet access and to manage subscribers & franchise. 24online provides a comprehensive solution, supporting services over a range of networks like WiMax, WI-Fi services in addition to existing Cable, DSL/ADSL, FTTH, and MAN networks.
Slide 4: 24online – A Widely Used Solution • 2400+ installations across the globe • Presence in 40+ countries • Over 2 million subscribers
Slide 5: 24online – Networks
Slide 6: 24online WiMAX Installation
Slide 7: 24online Enterprise Version for Large ISPs
Slide 8: 24online Enterprise Version 24online supports Oracle as a database. 24online Application server and database server has been distributed on the different servers to scale up subscriber and concurrent users support. Because of such deployment 24online targets for more then 10k concurrent subscriber and more then 100k subscribers. Having support of Oracle, 24online can provide all advantages of robustness and RDBMS database like Oracle. This would help to target medium to larger scale service providers focusing on SMS with primary billing facility.
Slide 9: Billing and Subscriber Management
Slide 10: 24online – Packages Billing and Bandwidth Management • • • • • • Access Gateway Bandwidth Management Subscriber Management Billing Package Management AAA – Inbuilt RADIUS Other Modules • • • • • • • Franchisee / Zone Management SNAT Modules Multiple Gateway load balancing and Failover Network Management and Diagnostic Tool Inbuilt Firewall Administration High Availability
Slide 11: Billing • Rating – Pulse-based rating in minutes • Flat and Flexible Billing Plans • Peak and off peak billing • Pre / Post billing based on date, time and usage • Discounts based on - Date (E.g. Holiday) - Time of usage - Day of the week • Promotional Discounts • Credit card clearing • Automated credit card payment collection
Slide 12: Billing • Invoice Facility • Separate invoicing for postpaid & prepaid packages • Based on time, hours of usage and data transfer • Ability to carry advertising message
Slide 13: Subscriber Management • Easy creation & activation of • • • subscriber accounts Auto reminders for renewal Auto alerts before subscriber deactivation Deactivation automatically based on - Hours - Days - Data transfer Automatic Invoice purging of deleted and deactivated users Carry forward of usage facility on renewal User Migration facility Self subscription by using serial id (PIN) Supports payment gateway VLAN Tagging Zero Configuration – Truly Plug n Play • • • • • • •
Slide 14: Access Control AAA – Authentication, Authorization & Accounting • Authentication - Based on username and password - Through client software & web-based login MAC address-basis for leased line and dedicated subscribers - Web based authentication redirection for unauthenticated users - Subscriber portal redirection on login • Authorization - Based on MAC and IP address • Accounting - On hours, days, data transfer Inbuilt RADIUS server
Slide 15: Customer Web Self-care • Subscription and Renewal through PINs • View of bandwidth usage report in graphical format • Usage time • Data Transfer • Online registration and renewal of subscription • Diagnostic tool – Network connectivity health checking tool • Usage Log report based on time and data transfer • Renewal History • Permits password changes • Customer Portal
Slide 16: Package Management
Slide 17: Package Management Postpaid Packages Prepaid Packages Flexible plans based on • Data transfer • Time Eg. Hours, Days, Weeks Create and offer packages instantly
Slide 18: PIN Management Prepaid PINs* • • • • • • • • • • Multiple PINs generation PIN generation restriction per Zone PINs per package and zone Self registration and renewal (web based self registration) with PIN Searching of transaction based on pin prefix, package, zone, pin status, processing status Audit trail Voucher/ coupon printing Multiple Templates for Voucher/ coupon printing Customize Login/Logout page Attracts walk-in customers - Anytime subscriber activation and renewal - Sale in retail outlets for customer reach - Comprehensive data on PIN performance * Add-on Module
Slide 19: Bandwidth Management
Slide 20: Bandwidth Management & QoS • Bandwidth quotas to- Individuals - Shared users • Bandwidth restriction based on - Service - Subscriber - Data transfer • Committed bandwidth allocation (CIR) • Burstable bandwidth allocation (CBR) • Variable bandwidth - In different timeslots - Usage-based
Slide 21: Administration • Role-based administration • Multiple administrators and user levels • Administrator allocation per Zone for ease of management at distributed locations • Upgrades and changes can be done via Web GUI • Auto backup of database, logs and usage through FTP and mail • DDNS – support for services offered by following dynamic DNS providers: dydns.org
Slide 22: Access Gateway
Slide 23: Access Gateway • Network Address Translation - NAT • Routing
Slide 24: Network Connectivity • Multiple Link Load balancing* - Weight-based round robin balancing - Diverts premium customers to high-speed links • Gateway Failover* - Diverts traffic to working links automatically * Single add-on Module
Slide 25: Network Management • Automated Network Management - Translates domain names to IP addresses – Inbuilt DNS server - Assigns dynamic IP address to network devices – Inbuilt DHCP server - Auto backup of database, logs and usage through FTP and mail - Email notification of backup - Online upgrades of new versions and bug fixes with patches • Diagnostic Tool - Network health check for subscribers - Connectivity check - Ping - Trace route - DNS check
Slide 26: Other Modules
Slide 27: Other Modules • Firewall • Static NAT Module* - Maps dynamic private IP addresses to static IP address - Protects subscribers from external threats • Other Features - Auto upgrades - Redirects subscribers to ISP portal - SNMP * Add-on Module
Slide 28: Other Modules • Franchisee Management* - Creates & manages multiple franchisees-zones - Provides individual administrator & manager per zone - MIS reports for franchisee business - Enables subscriber management for franchisees * Add-on Module
Slide 29: Reporting • Extensive reports available in tabular and graphical formats • Online user report with bandwidth consumption and data transfer • MIS reports of active, inactive and total subscribers with export facility in CSV format • Audit reports of activity performed on web and console management interface • Accounting session reports • Time • Upload-download data transfer
Slide 30: Partial Client list
Slide 31: Testimonials 24online provided us with a gateway system so that we could provide broadband access to business and holiday guests at the touch of their fingertips. - Pacific International Hotels, Australia This is the complete solution that gives any ISP all the needed tools, and controls to be the first one in the market, with reasonable cost, and great satisfaction for customers. - Eng. Ahmed Al-Wattar Mosul - IRAQ 24online’s flexible packages help us stay ahead of competition. Also, our customers get the package most suitable for them. - Shamim Sheikh, 7 Star – India
Slide 32: Elitecore Technologies Limited
Slide 33: Elitecore Technologies - Current Standing Founder  Established in Dec.1999 Founder Eclipse Micro Computer Inc., USA  Established in Dec.1999  Founder Eclipse Micro Computer Inc., USA  Growth so far  75 % Growth rate  50 % operational service providers in India operate on Elitecore products  90% Market share for providing Billing solution to Internet post -paid dialup ISPs  35% Market share for providing Billing Solution to Internet prepaid dialup ISPs  4500+ Cyberoam installations in Corporate/ Educational Institutes  2400+ 24online installations in Broadband service provider segment – 90% Market Share  Elitecore serves over 4 Million subscribers Successful installations in USA, Australia, Asia, Middle-east, Africa
Slide 34: Elitecore Technologies - Current Standing Elitecore Technologies  400+ Employees  11,000 Square Foot Development Centre in Ahmedabad  Sales and Support Offices  Bangalore, Mumbai and Delhi  International Offices  USA  ISO 9001-2000 Certification
Slide 35: Elitecore Products Wireline Networks Wireless Networks Unified Threat Management Convergent Billing Framework Educational Institutions Government Organizations Corporates Billing & Bandwidth Management Solution
Slide 36: HOTSPOT BILLING AND BANDWIDTH MANAGEMENT SOLUTION www.24onlinebilling.com Email us at sales@24onlinebilling.com