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Slide 1: the knowledge college Part 1 of a Three-part Series Provided to Brent and Harrow Health Authority by Martyn Laycock of managingtransitions.net and theknowledgecollege.net DECEMBER 2001 KNOWLEDGE and KNOWLEDGE MANAGEMENT Part I copyright : theknowledgecollege.net 2001
Slide 2: Knowledge and Knowledge Management PART I “In today’s economy the most important resource is no longer labour, capital or land - it is knowledge.” PETER DRUCKER PART 1 : INTRODUCTION : AGENDA : KNOWLEDGE : INTELLIGENCE : THE HUMAN BRAIN : THE KNOWLEDGE-DRIVEN ECONOMY a knowledge module developed and produced by theknowledgecollege.net copyright : theknowledgecollege.net 2001
Slide 3: The Knowledge Revolution Knowledge “Knowledge is becoming the only meaningful resource.” PETER DRUCKER, 2000 Learning Wisdom HOMER 4 Modern Revolutions : Industrial : Productivity : Management : Knowledge : 1770-1880 1881-1960 1960-2000 1995 - ? SOCRATES PLATO TAO CONFUCIUS PROTAGORAS GATES ZEN DRUCKER HANDY BERNERS LEE PAPOWS copyright : theknowledgecollege.net 2001
Slide 4: Agenda • • • • • • • • • • • • • • • P Knowledge Defined Intelligence, Brains & Micro-Chips A R The Knowledge Ladder T The Knowledge Revolution 1 Learning & Learning Organisations P Knowledge Dissemination – the impacts of the world-wide-web A R Knowledge Management T Knowledge Transfer 2 Knowledge Workers Case Studies and Research Reports Strategies for the Knowledge Economy London : European Knowledge Centre Knowledge Distribution & Dissemination Wisdom A Look into the Future world wide web on-line learning mobile communications P A R T 3 “The shift from knowledge to knowledges has given knowledge the power to create a new society” PETER DRUCKER. “Post Capitalist Society”, 1993 copyright : theknowledgecollege.net 2001
Slide 5: Knowledge Defined know-ledge n. 1a awareness or familiarity gained by experience, b a person’s range of information 2a a theoretical or practical understanding of a subject, language etc. b the sum of what is known DORLAND KINDERSLEY Illustrated Oxford Dictionary Welcome to the Knowledge Garden “in the know” = well informed, having special knowledge copyright : theknowledgecollege.net 2001
Slide 6: The Knowledge Ladder I 1.DATA is organised/accessed to obtain specific (2) INFORMATION 3. KNOWLEDGE is developed from using/applying Information. 4. WISDOM flows from the accumulated experience of applying and using Knowledge The Meaning Of Life ? developed from a concept developed by Tony Knight and David Silk of Henley Management College 4. WISDOM “experience and knowledge together with the power of applying them” “the awareness or familiarity gained by experience, a person’s range of information, a theoretical or practical understanding of a subject, language etc. the sum of what is known” “data endowed with relevance, purpose & meaning” “facts given from which others may be inferred” copyright : theknowledgecollege.net 2001 3. KNOWLEDGE 2. INFORMATION 1. DATA
Slide 7: The Knowledge Ladder II An Everyday Example : making sure we catch the right train The Meaning Of Life ? if we do all this and catch the train we can sit back and contemplate the meaning of life ! allow lots of time to get to Paddington - and buy tickets in advance! road traffic is very congested around Paddington on Fridays; long queues for Tickets Friday evenings trains are very busy Friday evenings; advisable to book seat ; normally 1st Class & Buffet are at the FRONT this Friday the train will depart from Platform 8 RAILWAY TIME-TABLE train for Bristol departs London Paddington at 1728 copyright : theknowledgecollege.net 2001 WISDOM KNOWLEDGE INFORMATION DATA
Slide 8: The Intelligence Factor Intelligence n. the capacity for understanding, ability to perceive and comprehend meaning We are, as an evolutionary model, a mere 45,000 years old and we now stand on the brink of a revolution that will change the course of human development……. …..for the first time in the three and a half million year history of human intelligence, that very intelligence itself has realised that it can understand, analyse and nurture itself. By applying itself to itself it can develop new ways of thinking that are far more flexible and powerful than the traditional modes of thought currently in use throughout the world. TONY BUZAN The Mind-Map Book “Forget buildings or machines, the real source of wealth is intelligence, applied intelligence.” CHARLES HANDY 1995 copyright : theknowledgecollege.net 2001
Slide 9: The Human Brain The average human brain contains an estimated 10-15 billion brain cells (or neurons) - that’s over twice as many as there are people in the world!; about 20,000 brain cells would fit onto the head of a small pin. Each of these brain cells looks like a super-octopus with a central body and tens, hundreds, or thousands of tentacles. Each brain cell (called a neuron) contains a vast electrochemical complex and a powerful micro-data-processing and transmitting system. “The human brain is an enchanted loom where millions of flashing shuttles weave a dissolving pattern, always a meaningful pattern though never an abiding one, a shifting harmony of sub-patterns. It as if the Milky Way centred upon some cosmic dance.” SIR CHARLES SHERRINGTON The 21st Century will become the “Century of the Brain” - TONY BUZAN. copyright : theknowledgecollege.net 2001
Slide 10: Brain Facts brain n. an organ of soft nervous tissue contained in the skull of vertebrates, functioning as the co-ordinating centre of sensation and of intellectual and nervous activity The brain together with the spinal chord constitutes the central nervous system. It is responsible for monitoring and regulating unconscious and involuntary actions and reactions in the body. It is also the intellectual centre that allows thought, learning, memory and creativity. neocortex (a 2-sided cerebrum, left and right brain) mammalian brain reptilian brain spinal chord KEY FACT “only 10% of the human brain is typically utilised” BBC Knowledge Channel the human brain weighs about 3lbs (1.4kilos) (about 3% of average body-weight) but uses 25% of the blood and oxygen supplies copyright : theknowledgecollege.net 2001
Slide 11: “Whoever, wherever you are, you are using to read these words the most beautiful, intricate, complex, mysterious object in the known universe : your brain.” TONY BUZAN Super Advanced Processing Unit brainpower n. mental ability or intelligence copyright : theknowledgecollege.net 2001
Slide 12: Knowledge as a Source of Competitive Edge UK Government WHITE PAPER, December 1998: “In the global economy, capital is mobile, technology spreads quickly and goods can be made in low cost countries and shipped to developed markets. British business therefore has to compete by exploiting capabilities which competitors find hard to imitate. The UK’s distinctive capabilities are not raw materials, land or cheap labour. They must be our knowledge, skills and creativity. Crucially, this challenge is for all industries, not just new ones.” Knowledge Skills the challenge is for all industries - not just new ones Creativity: theknowledgecollege.net 2001 copyright
Slide 13: The Challenge of the Knowledge Driven Economy All businesses in the UK, large and small, manufacturing and services, low and high-tech, urban and rural, need to : marshall their knowledge and skills customers exploit market opportunities meet society’s aspirations for a better environment to satisfy £ “to make the most of its capabilities, British business needs to combine its know-how with finance for investment and a flexible skilled workforce” copyright : theknowledgecollege.net 2001
Slide 14: How the Knowledge Revolution Is Impacting on Healthcare and Education change “the revolution that is underway in Information and Knowledge is about to revolutionise Education and HealthCare” Preventive & Evidence-Based HealthCare Home, Remote & Distance Learning copyright : theknowledgecollege.net 2001
Slide 15: Knowledge and Knowledge Management PART 1 “In today’s economy the most important resource is no longer labour, capital or land - it is knowledge.” PETER DRUCKER In PART II : THE INFORMATION REVOLUTION : LEARNING : THE LEARNING REVOLUTION LEARNING ORGANISATIONS : THE KNOWLEDGE REVOLUTION : THE KNOWLEDGE-BASED ECONOMY : THE MICROCHIP & PCBs : THE INTERNET : a knowledge module developed and produced by theknowledgecollege.net FINAL SLIDE PART I copyright : theknowledgecollege.net 2001