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Slide 1: talks!
Beginner’s Guide to Social Media
Audio is only available by calling this number:
Conference Call: 866-740-1260 Access Code: 6339392
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Sponsored by
Slide 2: Using ReadyTalk
• Chat & raise hand • Mute = *6, Unmute = *7 • If you lose your internet connection, reconnect using the link emailed to you. • If you lose your phone connection, re-dial the phone number and re-join. • ReadyTalk support: 800-843-9166
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 3: Continue the conversation
• Twitter hashtag: #ts-basics • Following the webinar, TechSoup will host a free, day-long online event, where you can post additional questions in the TechSoup Community forums: www.techsoup.org/go/ web2basics
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 4: You are being recorded…
• This seminar will be available on the TechSoup website along with past webinar presentations:
– www.techsoup.org/go/webinars
• You will receive a link to this presentation, material and links.
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 5: talks!
Beginner’s Guide to Social Media
Facilitator: Presenters: Kami Griffiths, TechSoup John Haydon, Chris Garrett
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Sponsored by
Slide 6: Today’s Speakers
Kami Griffiths
TechSoup
corporatedollar.org
John Haydon
Chris Garrett
chrisg.com
Volunteer: Chris Peters, TechSoup Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 7: Agenda
• Introductions • Presentation: John & Chris • Audience Q&A • About the Community Forums Event • About TechSoup
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 8: What is Social Media?
• Web 2.0 is not a Version • Many to Many • User generates content • Conversations
NonProfitWorkshop.com
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 9: Benefits of Social Media?
NonProfitWorkshop.com
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 10: Social media are the tools that empower your fans!
NonProfitWorkshop.com
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 11: What is the best way to get started with social media?
NonProfitWorkshop.com
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 12: Remarkable content is key
• Traditional marketing “push” is dead. • You no longer have “control”. • Raving fans will even create their own blogs, Facebook Groups and campaigns without any direction from you. • Content now trumps big budgets • Hint: People care way more about the cause or issue than your non-profit.
NonProfitWorkshop.com
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 13: Remarkable Rocket!
• What would it look like if your non-profit was so amazing that people couldn’t stop talking about you? • What would the community be saying? • How would it look if you did the opposite of what everyone else was doing? • What are the edges?
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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NonProfitWorkshop.com
Slide 14: What sites should we start with?
NonProfitWorkshop.com
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 15: How much time should we spend?
NonProfitWorkshop.com
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 16: Attract, Retain, Recruit
SEO Social Links PR BLOG Referral Forwards Re-tweets
NonProfitWorkshop.com
Email RSS Twitter
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Slide 17: Social Media Journey
• Take your audience on a journey
Advocate “Converted” Subscriber Return Visitor Visitor
NonProfitWorkshop.com
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Slide 18: Content & Writing
What you know
What readers want
Blog This
NonProfitWorkshop.com
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Slide 19: Hub Model
Your Email List
NonProfitWorkshop.com
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Slide 20: Social Media “Post-it” note
• Seek to give before seeking to get • Listen before talking • Trust your staff with social media • Trust your fans and your “enemies” • Trust yourself • Learn by doing • Stupid questions rule!
NonProfitWorkshop.com
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 21: More Resources
• wearemedia.org • hildygottlieb.com • nonprofitworkshop.com • socialactions.com
NonProfitWorkshop.com
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 22: talks!
Questions?
Submit your questions using the chat box.
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Slide 23: Continue the Discussion…
• Following the webinar, TechSoup will host a free, day-long online event that is asynchronous (not live) and no registration is required. You can post additional questions in the TechSoup Community forums: www.techsoup.org/go/web2basics
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 24: Get the Most Out of TechSoup
• At TechSoup, you’ll find a range of technology services to help your nonprofit:
– Read helpful articles in our Learning Center – Request donated software, hardware, and online services – Join our community forums to learn from your colleagues – Browse upcoming events and conferences
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 25: Thank you to our Webinar Sponsor!
Beginner’s Guide to Social Media
Conference Call: 866-740-1260 Access Code: 6339392
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Slide 26: talks!
Thank you!
For more information contact: Kami Griffiths 415-633-9392 kami@techsoup.org www.techsoup.org
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