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Actual CAT-200 Exam Material Available 

Killtest provides real CAT-200 exam questions, which cover all the knowledge points of the actual test.

 

 
 
Tags:  CAT-200  exam  material 
Views:  30
Published:  April 19, 2012
 
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Slide 1: At Killtest, people can get all the required exam information of IT certification test for them to get certified easily. Killtest provides many pop certification, such as IBM, Oracle, HP, and so on. A lot of new exams are available at Killtest, such as 650-302, 646-206, 642-416, and so on.
Slide 2: The safer , easier way to help you pass any IT exams. Exam : CAT-200 Title : CA Service Desk Manager r12 Administrator Exam Version : Demo 1/2
Slide 3: The safer , easier way to help you pass any IT exams. 1.What are the components of a notification rule? (Choose three) A. Services B. Contacts C. Constraints D. Condition macro E. Message template Answer: B,D,E 2.Level 1 CA Service Desk Analysts can use the CA Service Desk Quick Profile page to: A. Create templates B. Search knowledge documents for relevant information C. Search for information about the end user during a support call. D. Access the end user's computer and resolve the problem during the call. Answer: C 3.Each CA Service Desk role record MUST be configured with: A. One form group B. One service type C. Three work shifts, D. Two data partitions. Answer: A 4.For the Level 2 Analyst role, which additional My Queue items can you view on the Scoreboard? (Choose two) A. My Incidents B. My Requests C. My Problems D. My Change Orders Answer: C,D 5.On which tab can you find Incidents related to a Problem? A. Event Log tab B. Knowledge tab C. Attachments tab D. Attached Incidents tab Answer: D 2/2

   
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