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Slide 1: Does Your Small Business Struggle with IT Support in San Antonio? Data is the backbone of American businesses. Your accounting records, inventory, and customer list are crucial to keeping your business alive. You know you could be getting more benefit from the data you have at your fingertips but do not have the expertise on staff to make it happen. For small businesses in San Antonio the cost of hiring a full-time IT support person can be overwhelming. There are other options for getting the expertise you need without the big expense. Using Managed IT Services to Enhance Your Business on a Tight Budget An efficient way to get control of your IT support issues is to work with a firm which provides managed services. Instead of the requirement to have a full-time onsite person, or even to constantly call for an on-site visit, the managed services team deals with your problems remotely. They can monitor your servers and workstations for problems and many times resolve them before you are even aware a problem was creeping up. They can make sure backups are occurring and your anti-virus programs are staying up to date without ever walking in your doors. This type of service reduces the amount of on-site service calls your company pays for and gives you IT support levels which can only be beat by having a full time person on staff. How many times has your San Antonio based business needed support because of a problem which turned out to be simple, but you paid for an on-site call? You waited extra hours for the support team to arrive on-site when it could have been resolved in minutes. Managed IT support is one of the most effective ways to control your IT budget while getting higher levels of service than you have ever believed possible. Managed Services Is Not Only Online While most of the assistance your receive working with a managed services team happens virtually using remote desktop, virtualization, and other remote management tools, it must be mixed with highly qualified support engineers who are ready to walk in your door. Look for an IT support team who has engineers on the street in San Antonio ready to respond when the remote management team escalates the call. This tandem of managed services backed up with on-site expertise cuts your down time, increases your abilities, and cuts your cost. IT support does not need to be expensive; it just needs to be efficient and effective.