Slide 1: DEVELOPING A CORPORATE ACQUISITION STRATEGY
Case studies, Concepts, and Debatable Ideas
Kenny Ong CNI Holdings Berhad
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Slide 2: 1. M&A Trends 2. Rationale for M&As 3. Strategies, Structure, and Optimizing Value in M&As 4. Considerations, Risks and Pitfalls
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Slide 3: Before we start…
• How to fail without trying
The Roadmap to Failure by Fred Wiersema and Mike Treacy
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Slide 4: The Roadmap to Failure
Fred Wiersema and Mike Treacy
Downpresure of Unclear Strategy
The Moment of Truth
Performance
X
ic T ac t -hoc Ad
Today’s performance Doom Projections
s
Performance Freefall
Tomorrow’s actual performance
Clear Sailing
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Denial & Defense
Overdue Failure
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Time
Slide 5: Denial and Defense
• “It’s not really good value our competitor is offering, because it doesn’t include a lot of our features.” - ABC vs Air Asia • “It’s good value but not in our preferred customer market.” - ABC vs Toyota • “Sure they’re hurting us, but with their unfair advantage, what can we do?” – ABC vs MILO • “The rules we are playing by have always worked before” – AMEX vs VISA
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Slide 6: The Roadmap to Failure
Fred Wiersema and Mike Treacy
Downpresure of Unclear Strategy
The Moment of Truth
Performance
X
ic T ac t -hoc Ad
Today’s performance Doom Projections
s
Performance Freefall
Tomorrow’s actual performance
Clear Sailing
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Denial & Defense
Overdue Failure
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Time
Slide 7: Ad Hoc Tactics
• Selectively hold discounts to hold business that has started to go elsewhere • Introduce new promotions, terms, conditions, and offers to confuse and cloud the market • Beef up customer service by adding people to fix messups and quicken delayed shipments • Delay capital investments and adjust accounting methods to portray quarterly financial results more favorably • Introduce “new and improved” products that are new in form, but not in substantive ways that are of consequence to purchasers • Merge, Acquire, Joint Venture and Ally out of desperation or without proper considerations
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Slide 8: The Roadmap to Failure
Fred Wiersema and Mike Treacy
Downpresure of Unclear Strategy
The Moment of Truth
Performance
X
ic T ac t -hoc Ad
Today’s performance Doom Projections
s
Performance Freefall
Tomorrow’s actual performance
Clear Sailing
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Denial & Defense
Overdue Failure
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Time
Slide 9: “What is the moral of the story?”
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Slide 10: What is the Business Model?
USP
Profit Model
Market Discipline
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Slide 11: Intro: Market Discipline • Mamak stall
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Slide 12: Intro: Market Discipline
Product Leadership
"They are the most innovative" "Constantly renewing and creative" "Always on the leading edge"
Customer Intimacy "Exactly what I need" Customized products Personalized communications "They're very responsive" Preferential service and flexibility Recommends what I need "I'm very loyal to them" Helps us to be a success
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"A great deal!"
Operational Excellence
Excellent/attractive price Minimal acquisition cost and hassle Lowest overall cost of ownership "A no-hassles firm" Convenience and speed Reliable product and service www.myCNI.com.my
Slide 13: Strategy: Disciplines, Priorities, and KPIs
Product Leadership (best product)
Operational Excellence (low cost producer)
Customer Intimacy (best total solution)
Ref: The Discipline of Market www.myCNI.com.my Leaders, Michael Treacy & Fred Wiersema; 1995
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Slide 14: The McPlaybook*
Make it easy to eat • 50% drive-thru • Meals held in one hand Make it easy to prepare • High Turnover • Tasks simple to learn & repeat
Make it quick Make what customers want • “Fast Food” • Prowls market for new products • Tests new products for Cooking Times • Monitored field tests
*Adapted from: Businessweek , Februrary 5th 2007
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Slide 15: Strategy: Disciplines, Priorities, and KPIs
Operational Excellence • • • • • • • • Competitive price Error free, reliable Fast (on demand) Simple Responsive Consistent information for all Transactional 'Once and Done' •
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Product Leadership • New, state of the art products or services Risk takers Meet volatile customer needs Fast concept-tocounter Never satisfied obsolete own and competitors' products Learning organization
Customer Intimacy • • • • • • Management by Fact Easy to do business with Have it your way (customization) Market segments of one Proactive, flexible Relationship and consultative selling Cross selling
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• • • •
•
Slide 16: Strategy: Value Disciplines
Product Leadership (best product)
Operational Excellence (low cost producer)
Customer Intimacy (best total solution)
Ref: The Discipline of Market www.myCNI.com.my Leaders, Michael Treacy & Fred Wiersema; 1995
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Slide 17: Strategy: Value Disciplines
Product Leadership (best product)
Operational Excellence (low cost producer)
Customer Intimacy (best total solution)
Ref: The Discipline of Market www.myCNI.com.my Leaders, Michael Treacy & Fred Wiersema; 1995
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Slide 18: Sample KPIs for Each Discipline
Operational Excellence
• • • • • Price Selection Convenience Zero Defects Growth
Product Leadership
• • • • • • • Marketing Functionality # of Successes # of Failures Learn from key users Interdisciplinary teams Pipeline
Customer Intimacy
• • • • •
Customer Knowledge Solutions Offered Penetration Customer Data Customer-success focus
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Slide 19: 1. M&A Trends
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Slide 20: M&A Trends
1. Booming Demand 2. Supply/Demand shift to remote, unstable locations 3. Demand shift in Asia 4. Middle East ‘cheap’ energy = diversification 5. Natural resources depleting fast 6. Massive capital required 1. 2. 3. 4. 5. Supply security Scarcity of Talent Global labor market New, low cost players Niche companies in new technologies* 6. Private Equity 7. Restructuring undervalued Conglomerates
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Slide 21: M&A Trends
1. Record profits, High Prices 2. Antitrust Regulations 3. Cross-border Regulations 4. Traditional MNC consolidation 5. Competition for Assets 6. Rise of Sovereign Funds 1. Alternative Industries – growth, fragmented* 2. Low R&D, demand for new technologies 3. Credit Crunch 4. Foreign entities 5. Political instabilities 6. De-regularization, Unbundling
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Slide 22: Biggest Trend
“Earnings Per Share growth expectations are way above what companies can achieve in most territories from organic growth alone”
John McConomy, US Power and Utilities Transaction Services Leader, PricewaterhouseCoopers
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Slide 23: 2. Rationale for M&As
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Slide 24: Two Major Rationale for M&As:
1. Cost Reduction 2. Growth
Slide 25: Strategies for Growth
“Double-Digit Growth”, Michael Treacy
1.Base Retention 1.New Business
GROWTH
1.Share Gain
1.Adjacent Market
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1.Positioning
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Slide 26: Rationale for M&As: Growth Expansion 1.Consolidate 2.Geographic 3.Distribution 4.Compensate Easier
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Transformative 1.Portfolio refocus 2.Diversification
Toughe r
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Slide 27: Rationale for M&As: Expansion
Expansion 1. Consolidate 2. Geographic 3. Distribution 4. Compensate 1. Gain Scale to compete 2. Integrated Solutions 3. Financial Growth 4. Supply (security, mix) 5. Developing markets 6. High cost of Extra Capacity 7. Private Equity 8. Expanding Sovereign Funds
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Slide 28: Rationale for M&As: Expansion
Expansion 1. Consolidate 2. Geographic 3. Distribution 4. Compensate 1. De-regularization 2. Demand outstrip supply 3. Revenue Mix – Tax optimization 4. Talent 5. New, Low-cost Entrants 6. Undervalued Big Players 7. Newer Assets
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Slide 29: Rationale for M&As: Transformative
Transformative 1. Portfolio refocus 2. Diversification
1. New Business Lines 2. Selling/Spin-off non-core 3. Increase product line 4. New customers 5. New technologies* 6. Complementary Business 7. Up-down Supply Chain 8. Patent 9. Convergence anticipation
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Slide 30: Rationale for M&As: Cross Sectors
Traditional
Incremental
Alternative
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Slide 31: Rationale for M&As: Cross Sectors
Example: Energy Sector
Traditional Utility Oil, Gas, Electricity, Coal
Incremental Technology New Delivery, New Sources, Existing Resources
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Alternative Energy Biomass, Nuclear, Ethanol, Wind, Solar
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Slide 32: Possible ‘Outside’ Acquirers or Investors
Institutional
Fund Managers Corporations Sovereign Funds VCs NGOs Financial (Loans) JV Partners M&A Social VCs Holding Co. Gov. VCs Supply Chain Gov. Partnership Non-Profit Org Competitors
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Slide 33: Why do ‘Outsiders’ Acquire or Invest?
1. Return/Profit 2. Risk Management/ Hedging 3. Tax-benefits 4. CSR/Image 5. Diversify revenue 6. Counter-cyclical balance 7. Support ‘Mission’ 8. Exclusive rights
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1. Contractual obligation 2. National Agenda 3. Control Supply Chain 4. R&D portfolio 5. Control Management 6. Alternative Cash Flow 7. M&A
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Slide 34: 3. Strategies, Structure, and Optimizing Value in M&As
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Slide 35: Strategies for Growth
“Double-Digit Growth”, Michael Treacy
1.Base Retention 1.New Business
GROWTH
1.Share Gain
1.Adjacent Market
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1.Positioning
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Slide 36: How Markets determine Growth Strategies (1)
• Growth Rate Growth Strategy Rate Fast 1. Market Positioning 2. Share Gain 3. Base Retention Flat 1. Base Retention 2. Share Gain (Acquisitions)
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Why? •Maintain market share in strategic segments •Prepare for market decline •Competitors focus too much on getting new customers •Lose customers slower than competitors •Create scale economics, squeeze costs
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Slide 37: How Markets determine Growth Strategies (2)
• Churn Rate
Churn Rate Low Strategy 1. Share Gain (Acquisitions) 2. Adjacent Markets 1. Base Retention 2. Share Gain 3. Adjacent Market Why? •Buying customer base is cheaper than own efforts •New products, old customers strategy •Lose customers slower than competitors •Customers are always open to the best value and offer •Desperate to gain revenue
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High
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Slide 38: How Markets determine Growth Strategies (3)
•Example: Energy Sector
Fast Growth, 1.Market Positioning Low Churn 1.Share Gain (M&A) 1.Base Retention 1.Adjacent Markets (M&A)
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Slide 39: Strategy 2: Share Gain
• Create better ‘Value’ proposition • Neutralize competitor advantages • Buy Market Share outright
– Price Premium – Operating Model – Integration
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Slide 40: Buying Market Share: Acquisition strategy
Price Premium
Net Cost per Customer < Direct Acquire
Buying Market Share Operating Integration Model
One Kingdom Pre-integration Blueprint Slow Trigger, Fast Bullet
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No evidence of previous company
Slide 41: Buying Market Share: Side notes on Funding
Preferable 1. Cash from Earnings 2. Cash from Borrowings OK, but not preferred 1. Cash from Stock sale 2. Issue more stock
*Adapted from Warren Buffet’s acquisition strategies
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Slide 42: Strategy 4: Invade Adjacent Markets Adjacent Market = Important Similarities and Large Differences in: 1. Cost Structure 2. Competitors 3. Customers 4. Critical Capabilities
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Slide 43: Strategy 4: Invade Adjacent Markets
Traditional
Incremental
Alternative
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Slide 44: Strategy 4: Invade Adjacent Markets
Example: Energy Sector Traditional Utility
Incremental Technology
Alternative Energy
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Slide 45: Strategy 4: Invade Adjacent Markets
Upstream Raw Mat
Midstream Conversion Vendors/Services
Downstream Distribution
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Slide 46: Strategy 4: Invade Adjacent Markets • Is it a promising market?
– Best when market is new and not stable – You must time your entry carefully – Entrenched companies usually delay embracing new technology or process
• Can you win in this market?
– Must be built on advantages that are tangible, practical and easily implemented
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Slide 47: Strategy 4: Invade Adjacent Markets • Can you match the Standards of Competition in this Market?
– You do have to meet the quality level that is common in the market – Three Standards:- Technology, Relationships, Business-model – You must have 80 percent of the capabilities you need to match competitor’s Standards
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Slide 48: Strategy 4: Invade Adjacent Markets • Make or Buy?
1. It is easier to meet the standards of competition if you buy an existing player 2. Adjacent acquisitions must remain as a separate enterprise 3. Integrate Management Control (systems, technology) 4. Inter-transfer of management talent, knowledge and capability are important
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Slide 49: Strategy 5: Acquire new Business • No core advantage to bring in • Investors mind-set vs. Managers mind-set • Value unlocking via operational improvements • Invest in Management/Leadership • Premium = Combined value > stand alone
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Slide 50: Linking BSC to M&A Strategy
Financial
Revenue Growth
Productivity
Market Value
Customers Base Retention Share Gain Positioning Adjacent Market New Business
Internal Process Operational Excellence Learning & Growth Competencies www.myCNI.com.my Information Systems Product Leadership Customer Intimacy
Investment Strategy
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Slide 51: 4. Considerations, Risks and Pitfalls
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Slide 52: Types of M&A Deals vs. Considerations
Large Size (Relative) Overcapacity Transformation/ Product/ Convergence Market Consolidation Acquire products/ market Strategic Growth Bet
Roll-up
Small Share Gain (Expansion)
Adjacent New Business (Transformative) (Transformative)
“Running a winning M&A shop”, McKinsey
Slide 53: Types of M&A Deals vs. Considerations
Large Size (Relative) Overcapacity •Reduce industry capacity •Control Pricing •Similar Product Offerings •Pay for Cost synergies
Small Share Gain (Expansion) Adjacent New Business (Transformative) (Transformative)
“Running a winning M&A shop”, McKinsey
Slide 54: Types of M&A Deals vs. Considerations
Large Size (Relative) •Transfer Core Strength to target •Pay for lower operating cost of target •Increase revenue thru broad strength
Roll-up
Small Share Gain (Expansion) Adjacent New Business (Transformative) (Transformative)
“Running a winning M&A shop”, McKinsey
Slide 55: Types of M&A Deals vs. Considerations
Large Size (Relative) •Economies of Scale •Consolidate back office •Expand Market presence •Pay for Growth, Channels Adjacent New Business (Transformative) (Transformative) Product/ Market Consolidation
Small Share Gain (Expansion)
“Running a winning M&A shop”, McKinsey
Slide 56: Types of M&A Deals vs. Considerations
Large Size (Relative) Small •Expand market offering •Expand Geographic Acquire reach products/ •Pay for Growth, market Channels •Revenue Share Gain Adjacent New Business synergies (Expansion) (Transformative) (Transformative)
“Running a winning M&A shop”, McKinsey
Slide 57: Types of M&A Deals vs. Considerations
Large Size (Relative) •Transform Industry •Create new Value Proposition •Pay for New Markets, New Capabilities Transformation/ Convergence
Small Share Gain (Expansion) Adjacent New Business (Transformative) (Transformative)
“Running a winning M&A shop”, McKinsey
Slide 58: Types of M&A Deals vs. Considerations
Large Size (Relative) •Skill transfer into new business •Pay for High Risk options, ability to act in new market space
Strategic Growth Bet
Small Share Gain (Expansion) Adjacent New Business (Transformative) (Transformative)
Adapted: “Running a winning M&A shop”, McKinsey
Slide 59: Three-Stage Process for Evaluating M&A deals
1. Strategy Approval
1. Business Dev + Business Unit 2. Worth of Target? 3. Attractiveness of Target vs. Others 4. Target compatible with Strategy? 5. Support from Acquirer? 6. Integration possibilities?
“Running a winning M&A shop”, McKinsey
2. Approval-toNegotiate
3. Deal Approval
Slide 60: Three-Stage Process for Evaluating M&A deals
1. Strategy Approval
1. Price range 2. Initial Due Diligence 3. Vision for incorporation 4. Key Synergies 5. Nonbinding Term Sheet/LOI 6. Negotiation Roadmap 7. Process to Close
“Running a winning M&A shop”, McKinsey
2. Approval-toNegotiate
3. Deal Approval
Slide 61: Three-Stage Process for Evaluating M&A deals
1. Strategy Approval
1. Answering Key Questions 2. Debating Valuations 3. Aiming for Integration 4. Dealing with Execution Risks
“Running a winning M&A shop”, McKinsey
2. Approval-toNegotiate
3. Deal Approval
Slide 62: Considerations, Risks and Pitfalls
1. 2. 3. 4. Global footprint vs. Local Presence Anti-trust and Regulatory permissions M&A Accounting Standards ‘Fair Value’ definition in financial reporting = ‘Exit’ price 1. Acquirer and Target having different Risk Tolerances 1. Public (or Public-hopeful) companies need to consider EPS after acquisition
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Slide 63: Considerations, Risks and Pitfalls
1. Synergies and Improvements need to realized as quickly and efficiently as possible 2. Combined Management capability to deliver improved performance 3. First 100 days post-acquisition blueprint 4. Culture management 1. Staff Poaching from Competitors (and noncompetitors) 2. Customer Poaching from Competitors
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Slide 64: Consideration: Alternative Deals to M&A
“When companies are unwilling to sell or acquisition premiums are too high, alliances are the next best thing to a merger. In other cases, they are actually preferable to M&A”
David Hernst, Principal, McKinsey’s Washington, DC
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Slide 65: Consideration: Alternative Deals to M&A
Joint Venture
Unite business units Problem with shared ownership New Product Lines Cost Reductions Share risk, Share Cost in new markets, R&D Buy-out clause
Alliances
Reduce non-core or commoditizing parts Outsourcing, Offshoring Help supplier gain Scale Enter Complementary business
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Slide 66: End Note for M&A
“Go where the money is... then marry for love”
F. Scott Fitzgerald, Author
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Slide 67: Thank You.
soft copy of slides: www.totallyunrelatedrandomanddebatable. blogspot.com