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Slide 1: India Salary Handbook A practitioner’s guide to salaries across industries www.kellyservices.co.in
Slide 2: CONTENTS Banking & Finance ...........................................................................................................2 / 3 Engineering & Technical ..................................................................................................3 / 4 Human Resources..................................................................................................................4 Information Technology ............................................................................................. 4 / 5 / 6 ITeS - BPO .............................................................................................................................6 Logistics & Warehousing .......................................................................................................7 Office Support .......................................................................................................................7 Sales & Marketing .................................................................................................................8
Slide 3: FOREWORD We are pleased to present the Kelly Services India Handbook 2008/09, a comprehensive reference tool on the latest salary trends and new job titles. The aim of this handbook is to provide an insight in to the latest salary ranges for various positions across industries in India through a compilation of salaries and job titles. The salary ranges are indicative of actual transactions between employers and employees and represent a reflection of the marketplace. The compiled findings are presented in an easy to read format for your reference. The India growth story continues in 2008 with the economy maintaining its robust upward trend. As in 2007, we will continue to see an increased number of opportunities across sectors. Higher employment will continue to be in the sunrise sectors like Insurance, Financial Services, Healthcare, Retail, Hospitality, Real Estate, Aviation as well as in the growing and diversifying Service sector. We expect an exciting year ahead with more new job titles being created and an increased demand for talent with relevant industry work experience and also with specialized skills across functional verticals. These would include professionals in marketing and business development, engineering, finance, IT software, research and medicine. With India’s healthy growth outlook and the anticipated robust employment climate, competitive and attractive remuneration packages will continue to be strong components in attracting and retaining specialized talent. Whilst, we hope this guide will serve as a handy reference tool for you, we are always on hand to assist you with current data and also support you in developing recruiting strategies and programs to suit your specific needs. We hope you find this salary guide useful for your business and look forward to receiving your feedback. Rajiv Mehrotra Country General Manager Email: rajiv_m@kellyservices.co.in * Please note that the salary ranges in this publication are subject to changes arising from fluctuations in market and economic conditions. A copy of this guide can also be found on our website. Visit us at: www.kellyservices.co.in India Salary Handbook 2008/09 I 1
Slide 4: BANKING & FINANCE BANKING Bank Operations Officer Compliance Officer Degree Degree 0-1 2-3 Processing of trade settlements. Back room admin duties. Ensure interpretation and adherence to all regulatory requirements. Conduct and review results of compliance surveillance test plans. Support the implementation and roll-out of compliance related initiatives. Identify prospective customers through lead generation to achieve desired mortgage and related lending product targets. Provide advice and recommend investment products according to clients’ risk profile. Identify business potential from the execution of the sales. Cheque clearance, inward/outward remittances, telegraphic transfer and demand drafts. Accept and confirm forex deals. Process and document housing loan applications. Support a team of Senior Managers in travel arrangements and meetings. Support Head of Dept in secretarial duties, calendar management, travel planning, corporate administrative duties. Settlement of trades (FX/MM), bonds and securities. Liaise with brokers, counter parties and fund managers. Process trade finance products with knowledge of various trade instruments e.g. Letter of Credit, trade collections and payments including the accompanying payment processes. RS 8,000 12,000 RS 12,000 30,000 Mortgage Sales Specialist Diploma / Degree 2-3 10,000 22,000 Personal Financial Diploma / Degree Consultant / Personal Banker 2-3 15,000 38,000 Remittance/Settlement/ Loans Clerk Diploma / Degree 1-2 8,000 12,500 Secretary Diploma 3-5 12,000 50,000 Senior Secretary Diploma Min 5 15,000 60,000 Settlement Officer Degree 3-5 15,000 35,000 Trade Finance Clerk Diploma / Degree 2-3 10,000 20,000 Trade Finance Officer Bank Auditor Diploma/ Degree 1-2 2-3 Supervisory role in the processing of trade finance products. Report audit findings, evaluate system effectiveness and assess procedural deficiencies. Ensure high level of internal control and system adherence to guard against fraud or procedural noncompliance. Handle high volume of over-the-counter transactions. Assist with customer enquiries, ensure service delivery standards are met and actively promote bank products and services. Review collection procedures and ensure diligent debt recovery. Analyse customers’ profile and propose viable solutions. Restructure and negotiate payment. Knowledge in legal/litigation processes and documentation. Monitor delinquent accounts and collection functions. Attend to walk-in customers and follow-up on customer service issues as well as identify business potential from existing database. Good grasp of foreign exchange products. Familiar with interbank market transaction. Manage the flows and risk of FX pricing. To process inter-bank deposit/placement deals, futures, FRAs, government bills/bonds and foreign exchange. 12,500 12,000 22,000 38,000 Bank Teller Diploma / Degree 1-3 10,000 18,000 Collection / Debt Recovery Officer Diploma / Degree 1-3 10,000 20,000 Customer Service Officer Diploma / Degree 2-3 10,000 25,000 Dealer Diploma / Degree 1-2 10,000 25,000 2 I India Salary Handbook 2008/09
Slide 5: BANKING & FINANCE FINANCE Accountant Degree / Professional Certification 4-5 In charge of general accounting that involve the preparation of statistical data and financial reports concerning profits, cash and inventory. Analyse, report and give advice on the financial dealings or organisations/individuals. Advise on associated record-keeping and compliance requirements. Record and compile summaries of organisation’s financial transactions for management purposes. Assist in full set of accounts. Balance expenses, data entry and basic accounts support. Filing, photocopying, faxing and other admin duties. Supervise full set of accounts and delegate work to clerical staff. Assist in the analysis of financial statements and year-end closing/ audits. Ensure authenticity and accuracy of financial statements, especially assets and liabilities. Analyse samples of work done and conduct procedural interviews. Manage accounts receivables. Prepare reports of loans and accounts that are delinquent and forward reports for legal action. Determine credit worthiness of clients. Formulate credit and collection policy. Negotiating with past due accounts. Take appropriate action against delinquent accounts. Supervise two or more officers. Contacting customers. Sending follow-up inquiries. Negotiating with past due accounts for debt recovery. Prepare financial reports, i.e. income, expenses, capital usage and cash flow. Preparation of strategic plans, budgets and financial forecasts. Develop accounting and management policies and procedures. Report and analyse financial and operating data. Calculate and prepare payroll, taking into account overtime and deductions such as tax, CPF, insurance payments, etc. RS 30,000 RS 60,000 Accounts Assistant Diploma / Degree 1-3 7,500 18,000 Accounts Clerk Diploma / Degree 2-5 8,000 20,000 Accounts Supervisor Diploma / Degree 2-4 10,000 21,000 Auditor Degree / Professional Certification Diploma / Degree 5-9 30,000 120,000 Credit Control Clerk 1-2 7,500 18,000 Credit Control Manager Diploma / Degree 4-6 30,000 70,000 Credit Control Officer Diploma / Degree 2-4 10,000 30,000 Finance Manager Degree 6-8 35,000 115,000 Financial Analyst Payroll Clerk Degree Diploma / Degree 4-6 1-3 25,000 7,500 75,000 22,000 ENGINEERING & TECHNICAL Draughtsman Diploma 1-2 Design moulds, structures and fixtures. Handle design duties from 2 to 3 dimension. Able to meet deadline and implement multiple changes during the course of a project. Knowledge of Autocad and other designing software a must. To manage the facilities control system. Plan and control maintenance work. Coordinate with customers and contractors on all site matters. Generate clear-to-build quantity plan based on orders. Expedite with buyers on material shortages and ensure availability. Monitor inventory performance to meet goals set. Order handling and technical review. Fabrication drawings to vendors and customers. Mechanical design. QA/QC inspection. 7,000 15,000 Electrical/Mechanical Engineer Diploma / Degree 2-5 10,000 40,000 Material Planner Diploma 2-4 12,000 28,000 Order Engineer Diploma / Degree 2-3 15,000 25,000 India Salary Handbook 2008/09 I 3
Slide 6: ENGINEERING & TECHNICAL Planning Engineer Degree 5-8 Planning of production floor layout to enable efficient process and material flow. Implement low cost manufacturing. To develop process for new products and improve product process for current products. Knowledge of SPC, DOE and FMEA. To work on tenders. Attend site meetings. Prepare preliminary quotations. Sales and service to local and international customers. Prepare quotation, presentation material, sales analysis report, customer complaints report, etc. Liaise with operators, line leaders and other supporting departments to carry out production/manufacturing operations and projects. Monitor and coordinate machines installation setup. Monitor production issues to ensure targets are met and quality issues minimised. Assist Engineer to plan and control maintenance work. Supervise all maintenance and variation jobs on site. Install, service, repair and maintain engineering equipments. 25,000 75,000 Process Engineer Diploma / Degree 2-3 15,000 28,000 Quantity Surveyor Diploma / Degree 2-5 10,000 32,000 Sales and Service Engineer Diploma 3-4 10,000 35,000 Supervisor Diploma 3-4 8,000 25,000 Technical Officer Diploma 2-5 12,000 35,000 Technician Diploma 1-5 8,000 20,000 HUMAN RESOURCES HR Clerk / Assistant Diploma / Degree 1-3 General HR admin duties. Maintenance of leave/medical records. Co-ordinate interviews. Design, plan and implement HR policies and procedures. In charge of recruitment, salary and staff benefits. Performance evaluation. Determine and enforce government regulations. Supervise team of HR executives. Active screening and recruitment of staff. Co-ordinate recruitment ads. Ensure consistent benefits and compensation practice. Conduct company training programmes. Knowledgeable of commonly used concepts, practices and procedures. Design, plan and implement training programmes; policies and procedures; and career development programmes. 8,000 20,000 HR Manager Diploma / Degree 5-7 35,000 100,000 HR Officer / Executive Diploma / Degree 2-4 10,000 35,000 Training Executive Diploma / Degree 2-4 10,000 28,000 Training Manager Degree 5-6 35,000 90,000 INFORMATION TECHNOLOGY Account Manager Degree/Higher Diploma Degree 3-5 Responsible for achievement of IT products and/or solution sales and revenue target. May be assigned to target specific industry verticals. Design, code and test programs to support the application systems development plan. Perform systems feasibility studies, analysis and design to meet user requirements and application. Work closely with engineers and technical support to resolve customer issues. Provide technical application support to users. 25,000 55,000 Analyst Programmer 2-4 20,000 50,000 Business / Systems Analyst Degree 4-7 35,000 70,000 4 I India Salary Handbook 2008/09
Slide 7: INFORMATION TECHNOLOGY Business Development Manager Degree 4-7 Commercially aware of customers’ needs. Possess the acumen necessary to grow sustainable and profitable business. A strong intellect capable of grasping and clearly communicating complex business and technology concepts. In-depth understanding of Customer Relationship Management (CRM) technologies. Excellent pre-sales experience in a vendor environment. An understanding of the telecommunications industry. Understanding of Data Warehousing/Business Intelligence software. Responsible for administration and technical maintenance of the company’s distributed database system. To develop datamining techniques, architecting database, production support. Assist administrators and developers. To provide functional or technical advise on the implementation of ERP solutions. Must have some domain knowledge in order to map processes. Remotely troubleshoot problems through email/telephone by taking over the control users’ terminals via LAN/WAN connections. Plan, coordinate and support business processes, systems and end-users. Handle phone-in and escalation of problems. Provide implementation and administration involving LAN, WAN and dial up connectivity, firewall, reverse proxy and technical support. Maintain sufficient, standard and reliable systems/infrastructure to ensure effective and efficient operations. Implement IT procedures and processes to ensure maximum data protection/security. Oversee the smooth running of the IT systems. Troubleshoot and assist the organisation in any IT matters or problems. In tune with all the new IT developments in the required fields. Administrate and operate LAN and WAN networks, system management and hardware support. Perform communication and networking systems analysis and design planning for integration. Support of network in internet, intranet and extranet. Analyse and participate in the development of security standardisation and implementation of security controls for LAN and WAN. Helping the sales team to achieve the specified target by providing technical support, demonstration, RFP and solution architecting. Plan, direct and execute project management activities for an area/ division. Monitor progress against schedule and project budget. May allocate or assist in the allocation of appropriate resources to deliver project results. Able to build and grow geographical sales territories. Identify, qualify and close sales opportunities through prospecting and cross marketing of new products and technologies to existing and new customers. Testing, certifying, auditing software products. Provide system design and consultancy to customers. Respond to requests for technical queries and support. Conduct technical training to customers and IT administrators. 40,000 100,000 CRM Consultant Degree 5-7 40,000 83,000 Database Administrator Degree 2-5 20,000 65,000 Datawarehousing Consultant Degree 3-8 40,000 108,000 ERP Consultant Degree 5-8 40,000 110,000 Helpdesk Analyst Degree 1-3 12,000 35,000 IT Administrator Diploma / Degree 3-5 20,000 50,000 IT Executive Higher Diploma / Degree 1-3 15,000 38,000 IT Manager Degree 5-7 40,000 105,000 Network Administrator Degree 3-5 20,000 58,000 Network Support Engineer Degree 3-5 20,000 50,000 Pre-sales Consultant Degree 4-7 40,000 90,000 Project Manager Degree 5-7 40,000 120,000 Regional Sales Manager Degree 6-10 40,000 140,000 Software QA/ Test Analyst Systems Engineer Degree Degree 4-7 3-5 30,000 25,000 75,000 60,000 India Salary Handbook 2008/09 I 5
Slide 8: INFORMATION TECHNOLOGY Systems Programmer / Software Engineer Degree 3-5 Familiar with software development life cycles. Possess skills in application design. Prepare program specifications, coding/ documentation and testing. Tracking problems and changes. Continuity of ownership and documentation of IT operational problems from occurrence to resolution, including post resolution analysis. Provide solutions to IT related service problems. Develop innovative web-based design application and content management. 30,000 65,000 Technical Consultant Degree 3-5 25,000 60,000 Web Designer Degree 2-4 20,000 45,000 ITeS-BPO Customer Service Officer – Inbound (experienced) Diploma / Degree 1-2 Handle incoming calls (orders, inquiries, complaints) and direct calls for further problem resolution. To handle larger clients or 1st level escalation. To lead, teach, guide and/or motivate teams through the call process if necessary. 10,000 20,000 Call Centre Manager / Head Degree 8-12 Implement service strategies. Oversee daily operations as well as marketing, sales and IT. Ensure service levels are met. Plan workflow and structure. Solve escalated complaints. Motivate and lead teams. Work with HR to assist in recruiting, staff appraisals and training. Good project management skills. 70,000 150,000 Call Centre Supervisor / Team Leader Diploma / Degree 2-3 Oversee team of junior and senior officers. Motivate team, roster planning and handle staffing issues such as disciplinary and performance counseling. 20,000 40,000 Call Centre Trainers Diploma / Degree 2-3 Work with HR and Call Centre Manager to provide training. Train on systems, procedures and product knowledge. Facilitate and plan training schedules. 25,000 40,000 Customer Service Officer – Inbound (entry level) Diploma 0-1 To handle incoming calls (orders, inquiries, complaints) and direct calls for further problem resolution. 8,000 18,000 Helpdesk Diploma 1-2 To screen and/or service requests, compile problem reports and provide solutions to complex issues as needed. 11,000 20,000 Operations Manager Diploma / Degree 5-7 Oversee all aspects of the operations. Report to Call Centre Manager. Handle internal inquiries and divisional operations. 35,000 92,000 Sales Outbound / Telemarketer (entry level) Diploma 0-1 To sell and set up appointments. Handle outbound calls for selling a product or service, typically with respect to quotas or sales goals. May be responsible for specific accounts or geography. To up sell as appropriate. 7,500 18,000 Sales Outbound / Telemarketer (experienced) Diploma 2-3 To sell and set up appointments. Handle outbound calls for selling a product or services, typically with respect to quotas or sales goals. May handle specific accounts or geography. To up sell as appropriate. Typically handle larger clients and more difficult situations. To lead, teach, guide and/or motivate teams through the call process if necessary. 12,000 30,000 6 I India Salary Handbook 2008/09
Slide 9: LOGISTICS & WAREHOUSING Distribution Manager Degree 6-7 Manage ordering and distribution of goods. Ensure timely deliveries to maximise sales. Liaising with the forwarder on the timing of arrival of goods. Manage warehouse operations and ensure proper documentation. Plan cargo schedules. Inventory control / management and reconciliation of suppliers’ invoices. Prepare shipping documentation. Knowledge of LC / BL. Ensure smooth delivery and handle customers’ inquires. Verification of freight invoices, cycle count, etc. Organise receiving and issuing of goods. Manage the shipping operations and ensure proper documentation. Ensure quantity and quality of goods. Basic warehouse operations. Receive, unpack, pack, pick and check cargos. Plan for efficient storage and systematic retrieval. Manage all warehouse activities. Proper upkeep of the store and warehouse. Identify reliable and cost efficient freight forwarders. Manage warehouse operations. Receive, issue, pick and pack. Ensure timely shipment. 25,000 55,000 Operations Executive Diploma / Degree 2-3 12,000 30,000 Shipping Assistant Diploma 1-3 8,000 20,000 Shipping Supervisor Diploma / Degree 4-5 15,000 30,000 Warehouse / Store Assistant Diploma 2-4 8,000 20,000 Warehouse Manager Diploma / Degree 4-5 15,000 55,000 Warehouse Supervisor Diploma / Degree 3-5 15,000 30,000 OFFICE SUPPORT Administration / Office Manager Diploma / Degree 4-6 Responsible for office administration and management, i.e. human resources, office lease, property facilities and records. Assigning work to other clerical employees and ensuring conformance to office policies. Sort and distribute mail. Prepare simple business correspondence and reports. Attend to telephone enquiriesand visitors. Filing. Input information into a computer. Processing and transmission of data. Mail delivery and collection. Motorbike and license required. Run simple errands. Work with top management. Take and transcribe minutes of meetings. Execute routine secretarial assignments. Provide supervision and work co-ordination of other staff. Chauffeur high-ranking management or visitors. Run errands. Good driving record. Receive customers. Attend to phone calls. Admin duties. 20,000 65,000 Administrative Clerk / Co-ordinator Data Entry Clerk Diploma / Degree 1-3 8,000 18,000 Diploma / Degree 1-2 5,000 12,000 Despatch cum Office Boy HSc 1-2 3,000 8,000 Executive Secretary Diploma / Degree 3-6 15,000 45,000 Personal Driver SSC/ HSC 2-3 4,000 12,000 Receptionist / Front Office Assistant Secretary Diploma / Degree 1-3 7,000 20,000 Diploma 2-5 Schedule appointments, travel arrangements and attend to callers. Take dictation. Relieve officials of clerical work and administrative duties. Protect property against fire, theft and illegal entry. Make routine periodic tours around buildings and grounds. Check visitors for proper identification and clearance. 7,500 33,000 Security Officer Diploma / Degree 3-4 5,000 12,000 India Salary Handbook 2008/09 I 7
Slide 10: SALES & MARKETING Advertising Manager Diploma / Degree 4-6 Develop company’s advertising strategy according to brand/product/ corporate policies. Liaise with advertising agencies to create the company’s product/image. Prepare and track A&P spending. Develop promotional and sales support materials. Conceptualise and execute activities for brand positioning. Determine product pricing. Maintain and direct product’s image in the market. Entertain customer inquiries. Service existing customers and their needs. Visits to customers’ office when necessary. Collect and analyse information to assist in marketing. Marketing of new or existing products and services. Collate market trends for product development. Liaise with ad agencies and suppliers. Production of marketing materials. Co-ordinate marketing activities. Organise marketing functions and campaigns. Involve in product launches and preparation of marketing plan. Plan and develop communication strategies. Promote complete information flow within the organisation and build positive media and public relations. Front Line. Counter sales. Promote products in store. Coordinate client leads and customer sales. Process sales orders. Lead generation. Sell products and services on B2B basis. Prepare and submit proposals. Involve in sales pitch. Plan and manage business strategies. Meet sales targets and quotas. Develop consulting service/product according to market needs. Co-ordinate activities of sales team. Monitor budget achievement. Prepare forecasts. 35,000 80,000 Brand / Product Manager Higher Diploma / Degree Diploma / Degree 5-7 35,000 100,000 Customer Service Executive 2-3 8,000 18,000 Market Researcher Marketing Executive Diploma / Degree Diploma / Degree 2-4 2-4 10,000 12,000 35,000 40,000 Marketing Manager Higher Diploma / Degree 5-9 35,000 125,000 PR Manager Degree 4-6 35,000 80,000 Promoter / Retail Assistant Sales Co-ordinator Sales Executive Diploma / Degree Diploma / Degree Diploma / Degree 1-3 2-3 2-4 5,000 8,000 10,000 20,000 20,000 35,000 Sales Manager Degree 5-7 35,000 95,000 The diverse variance in salary range is because of geographical distribution, cost of living disparity and varied organization stature operating in India. 8 I India Salary Handbook 2008/09
Slide 11: About Kelly Services® Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a world leader in human resources solutions headquartered in Troy, Mich., offering staffing solutions that include temporary staffing services, outsourcing, vendor on-site and full-time placement. Kelly operates in 37 countries and territories. Kelly provides employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, creative services, light industrial, education, and health care. Revenue in 2007 was $5.7 billion. Please visit www.kellyservices com for more information. In India, Kelly Services has 18 branch offices across nine locations New Delhi, Mumbai, Bangalore, Kolkata, Chennai, Ahmedabad, Pune, Chandigarh and Hyderabad. Our trained professionals work with India’s leading companies and use only the most efficient and in-depth recruitment techniques to ensure the best quality candidates are available for both permanent and contract positions. Kelly IT Resources is a leading provider of staffing solutions to the technology sector and comprises of a large team of consultants who possess both strong technical background and in-depth knowledge of the technologies, regulations and local and regional issues that influence the IT industry. Email us at info@kellyservices.co.in or at staffing@kellyservices.co.in for recruitment solutions.
Slide 12: New Delhi (HO) Kelly Services India Pvt. Ltd. Building No.9, Community Centre, Saket, New Delhi - 17 Tel: 91 11 41618960 / 46030960 Fax: 91 11 41618965 Email: newdelhi@kellyservices.co.in, bpodelhi@kellyservices.co.in Ahmedabad Kelly Services India Pvt. Ltd. 602 Samedh, Near Associated Petrol Pump, C.G. Road, Ahmedabad - 380006 Tel: 91 79 30615350-2 Fax: 91 79 26441196 Email: ahmedabad@kellyservices.co.in Bangalore Kelly Services India Pvt. Ltd. 707 Prestige Meridien-II, 30 M.G. Road Bangalore - 560001 Tel: 91 80 25591263-66; 25592552-3 Fax: 91 80 25590682 Email: bangalore@kellyservices.co.in Bangalore Kelly Services India Pvt. Ltd. 3rd Floor, “Phoenix Building” 57, Defence Colony, Ward No.74 100ft Road, HAL 2nd Stage, Indra Nagar, Bangalore - 560038 Tel: 91 080 41911800 Fax: 91 080 41911899 Email: bpoblr@kellyservices.co.in Chandigarh Kelly Services India Pvt. Ltd. SCO No.35, Second Floor, Sector 7-C, Madhya Marg, Chandigarh Tel: 91 172 4630204 Email: chandigarh@kellyservices.co.in Chennai Kelly Services India Pvt. Ltd. Thulsi’ 1st Floor, 79 G.N.Chetty Road, T.Nagar, Chennai - 600017 Tel: 91 44 65623333; 28160330 Fax: 91 44 62649030 Email: chennai@kellyservices.co.in, bpochen@kellyservices.co.in Hyderabad Kelly Services India Pvt. Ltd. ANK’s Tower.6-3-1086/A, Rajbhavan Road, Somajiguda, Hyderabad - 500 082 Tel: 91 40 40204444 Fax: 91 40 40204452 Email: hyderabad@kellyservices.co.in, bpohyd@kellyservices.co.in Kolkata Kelly Services India Pvt. Ltd. Unit 2-C, 2nd Floor, Victoria Plaza, 2A Shakespeare Sarani, Kolkata – 700071 Tel: 91 33 40034408 Fax: 91 33 40034413 Email: kolkata@kellyservices.co.in Mumbai Kelly Services India Pvt. Ltd. 201 A/B, 2nd Floor, Pramukh Plaza, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai-400099 Tel: 022-66960260-76 Fax: 022-66960277 Email: andheri@kellyservices.co.in Mumbai Kelly Services India Pvt. Ltd., 61, 6th Floor, Maker Chambers III, Nariman Point, Mumbai 400021 Tel: 91 22 4034 5700 Fax: 91 22 6632 5780 Email: bandra@kellyservices.co.in, bpomum@kellyservices.co.in Pune Kelly Services India Pvt. Ltd. 503, 5th Floor Nucleus Mall, Opp. Police Commissioners Office, 1 Church Road Camp., Pune - 411001 Tel: 91 20 6609 4160 Fax: 91 20 6609 4164 Email: pune@kellyservices.co.in, bpopune@kellyservices.co.in Pune Kelly Services India Pvt. Ltd. Sohrab Hall, 325-326, 3rd Floor, 21 Sasoon Road, Pune - 411001 Tel: 91 20 6620 4766 Fax: 91 20 6609 4164 Email: pune@kellyservices.co.in, bpopune@kellyservices.co.in www.kellyservices.co.in © 2008 Kelly Services 062008 ®