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The 7 Habits 



#1 : Be Proactive
#2 : Have the End in Mind
#3 : How I spend my time
#4 : Think Win-Win
#5 : Seek First to Understand, Then to be Understood
#6 : Synergy
#7 : Sharpen the Saw

 

 
 
Tags:  habit 
Views:  3506
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Published:  July 07, 2007
 
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plicker shawyee (4 years ago)
fantastic
 
 
Notes:
 
Slide 1: The 7 Habits Special Edition Copyright 2002-2005 Private & Confidential
Slide 2: Definition of Habit hab·it    n, 1. a) A recurrent, often unconscious pattern of behavior that is acquired through frequent repetition. frequent repetition. b) An established disposition of the mind or character. disposition of the mind or character. • • Customary manner or practice: a person of ascetic habits. • 6. An addiction, especially to a narcotic drug. • 7. Physical constitution. • Characteristic appearance, form, or manner of growth, 8. especially of a plant or crystal.
Slide 3: Components of a Habit Know - what - why Habit Skill - how Desire - want
Slide 4: Perception
Slide 5: Foundation Personality Sea Level Sea Level Character
Slide 6: Ingredients for Trust and Effectiveness Integrity Skills, Abilities
Slide 7: Emotional Bank Account • The most important resource in a company is the relationship between the people. • To build trust in a relationship is to “open” a bank account in that relationship. Deposit Kindness Courtesy Keeping promises Loyalty to the absent Making apologies Withdrawal Rude Crude/blunt Breaking promises Disloyalty Pride, conceit, arrogance
Slide 8: The Maturity Continuum Interdependence H#5 Empathise Public Victory H#4 Win-Win H#6 Synergize Independence H#3 First Things First H#1 Be Proactive Private Victory H#2 Begin With End In Mind Dependence
Slide 9: #1 : Be Proactive I am the programmer • Principle – I have the freedom to choose • Paradigm – I am responsible for my choices – I expand my freedom and influence by being proactive • Processes – Reactive versus proactive responses – Circle of Influence
Slide 10: #1 : Reactive VS Proactive Response Reactive: Stimulus Response Proactive: Stimulus Freedom to choose according to values Response
Slide 11: #1 : Circle of Influence Proactive Reactive Circle of concern (no control) Circle of Influence Circle of Influence I choose to go I control my feelings Let’s explore alternatives I can … I have to go He make me so mad There’s nothing I can do If only …
Slide 12: #2 : Have the End in Mind I write the programme • Principle – Sound principles in the center of our lives drives the choices we make. • Paradigm – I create a vision of the future (mission statement). – I see the end results before beginning any activity. • Processes – All things are created twice: first mentally, then physically
Slide 13: # 2 : Mission Statement BE * What am I all about? * Upon what principles do I operate my life? DO * Contributions & accomplishments that tie to your purpose and values. BE DO Have Have * Results you want to achieve
Slide 14: #3 : First Things First I run the programme • Principle – Effectiveness requires balancing important relationships, roles and activities. • Paradigm – I will act on important goals in my key roles to fulfil my mission. • Processes – Quadrant II activities : plan, plan and plan – Focus on the truly important and say no to the unimportant
Slide 15: #3 : First things first Urgent QI Important • • • Crisis Pressing problems Deadline driven projects, meetings, preparations Not Urgent Q II • • • • • • Preparation Prevention Values clarification Planning Relationship building Empowerment Unimportant Q III • • • • Interruptions – mails, phone calls Reports, meetings Pressing matters Popular activities Q IV • • • • • Trivia, busywork Time wasters “Escape” activities Irrelevant mails Excessive TV
Slide 16: #3 : How I spend my time Urgent QI Important • • • Crisis Pressing problems Deadline driven projects, meetings, preparations Not Urgent Q II • • • • • • Preparation Prevention Value clarification Planning Relationship building Empowerment 20% 10% 70% 1% Unimportant Q III • Interruptions – mails, phone, reports, meetings Immediate pressing matters Popular activities Q IV • • • • Trivia, busywork Time wasters “Escape” activities Irrelevant activities • •
Slide 17: Main ingredients in Q2 Planning VS
Slide 18: Revision • Introduction - Definition - Importance of the Character - Emotion Bank account : deposit vs withdrawals • H#1 : Take Responsibility - Reactive versus proactive response - Circle of Influence not circle of concern • H#2: Have the End in Mind - Principle centered life - Mission with passion H#3: First Things First - Q2 : Plan, plan and plan - Big rocks versus pebbles
Slide 19: The Maturity Continuum Interdependence H#5 Empathise Public Victory H#4 Win-Win H#6 Synergize Independence H#3 First Things First H#1 Be Proactive Private Victory H#2 Begin With End In Mind Dependence
Slide 20: #4 : Think Win-Win The attitude • Principle – Effective long-tern relationships require mutual benefits. • Paradigm – I will seek the benefit of others as well as my own. – I will cooperate interdependently rather than competing independently. • Processes – Persist in looking for win-win situation. – In a fight, all parties will lose.
Slide 21: #4 : Think Win-Win Independent Win Win-Win • Customer Focus • Seek Mutual Benefits • Listens More • Communicate With Courage Interdependence Win-Win or No Deal • Highest Form of “Win” • Abundance Mentality • Allow Each Party to Say “No” High Cooperation • Self Centered • Don’t Care If Others Wins or Loses • Scarcity Mentality Lose-Lose • Low on Courage and Consideration • Envy, Criticise, Put Themselves and Others Down • Mindset of a Highly Dependent Person • Same as “No-Win” – Nobody Benefits • Long Term Results of “WinLose”, “Lose-Win” or “Win” Win-Lose • Achieve Success At The Expense of Others • Self First and Last • User Position, Power, Processions, Personality, to get “Win” • Driven By Position, Power, Comparison, Competition Lose-Win • Lacks Courage to Express Self • Borrow Strength from Acceptance and Popularity • Quick to Please or Appease • Buries a Lot of Feelings Competition Low Consideration High Low Courage
Slide 22: #4 : Think Win-Win Constantly seek mutual benefits Grows out of high –trust relationship Possess character that has • Integrity – true to their feelings, values and commitments. • Abundance mentality – believe there is plenty for everyone. • Maturity – express ideas and feelings with courage and consideration for ideas and feelings for others. Script that are not win-win are ineffective
Slide 23: #4 : Think win-win
Slide 24: #5 : Seek First to Understand, Then to be Understood The method • Principle – Understanding comes through listening. • Paradigm – If I listen first to understand, then I will be better understood. • Processes – Use empathic listening skills.
Slide 25: #5 : Seek First to Understand, Then to be Understood • How we communicate 7% Words we use. 38% How we say words, sounds we make. 55% Nonverbal – body language. • Diagnose before prescribe – First understand, then action. • People listen at different levels Ignore Makes no effort. Pretend Make believe, give appearance. Selective Hearing only parts you want to hear. Attentive Focusing and comparing to own experience. Emphatic Listening and responding with heart and mind to speakers words, intent and feelings.
Slide 26: #5 : Seek First to Understand, Then to be Understood • Emphatic listening Give others the open space in which a person may explore feelings, vent emotions, and feel understood without being judged. Repeat verbatim Rephrase content Reflect feelings words only, not feelings summarise in your own words look beyond words for body language and tone for feelings Discern when empathy is not appropriate. Sometimes, silence and patience works. • Helpful phases to acknowledge understanding As I get it, you felt that … So, as you see it … I’m not sure I’m with you, but … As I hear it, you … Tell me if I am wrong … I’m picking up that you … What I guess I’m hearing is … You place a high value on … Your feeling now is that … I think you are saying ..
Slide 27: #6 : Synergize The fruit • Principle – The whole is greater than the sum of its parts. • Paradigm – I will seek the 3rd alternative. – Working together cooperatively takes time but produce better long-term results. • Processes – Use synergy to discover the 3rd alternative.
Slide 28: #6 : Synergy • Synergy is valuing the differences to tackle problems and opportunities together. • Developing the 3rd alternative allows people with differences to stand on the same side. • Not my way, not your way, together we get more.
Slide 29: #7 : Sharpen the Saw The ongoing growth • Principle – Production (results) requires the development of Production Capability (resources). • Paradigm – I will continuously improve. – I will seek personal renewal in all dimension of my life. • Processes – Feed the golden goose. – I will seek personal renewal in all dimension of my life.
Slide 30: #7 : Sharpen the Saw Four dimension of renewal •Physical proper food, exercise and rest. •Mental the mind grows stronger when we challenge it. •Spiritual source of meaning and purpose. It uplift and inspire us. •Social No man is an island. Build new friendship. Renewal is an upward spiral of growth, change and continuous improvement. We make progress by gradual changes / steps day-by-day.
Slide 31: #7 : Effectiveness Is a balance between P/PC Production (The desired results) Production Capability (Maintaining, preserving the resources that produce the desired results) _____________________________________________ The most important resource is the relationship of the people in the organisation. _____________________________________________
Slide 32: Summary • H#4 : Think Win-Win - If there is always a lose situation, people will walk away. - Win-win situations build trust. • H#5 : Seek first to Understand, Then to be Understood - Empathic (putting ourselves in the other person shoes), not sympathetic (agreeing everything with the other person). - Listen, listen and listen. • H#6 : Synergize - Symphony : music of synergy • H#7: Sharpen the Saw - Renewal is a lifetime journey. - We make progress with regular, small steps.
Slide 33: Seven Habits Reloaded • Be Pro-Active : Kin Ka Kin Chiew (fast leg, fast hand) • Begin with the End In mind : Wu Tow Wu Buay (have head, have tail) • First Thing First : Chik Hung Chik Hung Lai (One thing at a time) • Think Win-Win : Long Chong Ai Yarh (all must win) • Seek To Understand Rather Than To Be Understood : Cho Lang Ai Eh Beng Pek (must be understanding) • Synergize : Tai Kay Ai Hup Chop (must co-operate) • Sharpen the Saw : Toh Bua Lai Lai
Slide 34: 7 Habits

   
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