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Managing Cross-Cultural Differences in a Multinational Company 

 

 
 
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Published:  April 25, 2012
 
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Slide 1: Managing Cross-Cultural Differences in Multinational Companies
Slide 2: Managing Cross-Cultural Differences Introduction  In today's globalized world, it is essential to know how to collaborate with people from different cultures.  But exactly what should we learn to become a better global collaborator?
Slide 3: Managing Cross-Cultural Differences Important  Fortunately, many people are being prepared through courses to face cross-cultural differences.  But that doesn't mean they are ready.  Since there is a gulf between reading a book, doing a course and facing a real situation.
Slide 4: Managing Cross-Cultural Differences 05 Tips to Help You Out  We have prepared some tips to develop an important awareness when dealing with cross-cultural situations.
Slide 5: Managing Cross-Cultural Differences Tip 01 – Be prepared to be uncomfortable  Working across cultures is likely to push you out of your comfort zone.  Sometimes those cross-cultural differences are hard to figure out or even fully understand so don ´t worry too much.
Slide 6: Managing Cross-Cultural Differences Tip 02 – Be aware of your actions  You need to learn right on the spot how to manage cross-cultural differences.  You need to be aware of :  What is the right thing to say? What is the right way to say it? What is my body language saying?  This awareness allows you to adjust your behaviors and avoid misunderstandings.
Slide 7: Managing Cross-Cultural Differences Tip 03 – Prototype Instead of Stereotype  After doing your research about the work practices of the culture you are going to work with, be careful with what you've learned, because people tend to generalize based on one experience.
Slide 8: Managing Cross-Cultural Differences Tip 03 – Prototype Instead of Stereotype  Understand what the typical response or approach is but also remember there is nuance.  You need to be sure to keep an open mind for the time you come across foreigners.
Slide 9: Managing Cross-Cultural Differences Tip 04 – Build Trust and Be Curious  If two people trust each other, they can work together regardless of where they are from.  Invite your counterpart out to a meal or coffee. During these interactions, be curious. Learn how to say a few words in the other person's language. Ask what it means to be a successful leader in their country.
Slide 10: Managing Cross-Cultural Differences Tip 05 – Whose Culture Practices Should be Adopted?  The answer depends on many factors:  Whose area you are on, who has the power in the relationship, and who is more senior, to name a few.  The goal is not to adapt to one culture or another but to decide on a way that you are both comfortable working.
Slide 11: Managing Cross-Cultural Differences Principles to Remember - DO  Be aware and keep an open mind of how your behaviors are being interpreted and received.  Ask questions about what success looks like in the other culture.  Establish a way of working together that is comfortable for all .
Slide 12: Managing Cross-Cultural Differences Principles to Remember – DON´T  Don´t stereotype the people you are going to work with, instead, develop a prototype that you can adjust based on experience.  Don´t attempt to highlight differences in working styles, try to deal with them without alarming.  Don´t try to fully adapt to a culture that is not your own.
Slide 13: Lico Reis Consultoria & Línguas Prof. Roberto Lico Our Website: www.licoreis.com licoreis@licoreis.com licoreis@licoreis.com.br robertolico@hotmail.com Linkedin: ww.migre.me/1d9r Twitter: @licoreis

   
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