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Slide 1: MB7-231 Navision 4.0 Relationship Management Exam: MB7-231 Demo Edition CERT MAGIC 1 http://www.certmagic.com
Slide 2: MB7-231 QUESTION: 1 In Salutation Formula, if you want to make the salutation "Dear Mr. Jones", your formula would be as follows (Name 1 = Surname): A. Dear Mr. Name1 B. Dear Mr. #1 C. Dear Mr. Last Name D. Dear Mr. %1 Answer: D QUESTION: 2 What type of person gets assigned to Activities from the To-do List form? A. Warehouse employees only B. Only employees recorded as salespeople C. Customers D. All employees can be assigned any activity Answer: B QUESTION: 3 You would like to use Campaign Pricing to setup your promotional prices for items on your campaign. What are the 2 different methods that the program allows you to set these promotional prices? A. Freehand and annual percentage B. Fixed sales price and freehand C. Percentage and straight line D. Fixed sales price and discount percentage Answer: D QUESTION: 4 What is the result of two or more users opening and/or modifying an interaction template attachment at the same time? A. No changes occur when the document is imported B. The changes of the first user to import the document will be saved C. All user changes occur when the document is imported D. Microsoft Navision will shut down Answer: B 2 http://www.certmagic.com
Slide 3: MB7-231 QUESTION: 5 Who gets assigned to a team within Microsoft Navision? A. Salesperson B. Customers C. There is not a need to assign anyone to teams D. Vendors Answer: A QUESTION: 6 In Microsoft Navision, you can have the program automatically classify your contacts according to: A. Contacts and Banks B. Vendors and Customers C. Contacts, Customer, and Vendor D. Customer, Vendor, and Bank Answer: C QUESTION: 7 The Campaign Status window is used to do the following: A. Show the starting of a new campaign B. Open and close campaigns C. Link additional campaigns to the original D. Select the appropriate status code for the campaign Answer: D QUESTION: 8 Which date is used when calculating the synchronization period when synchronizing To-do with your Outlook tasks and calendar items? A. Work Date B. Greenwich Mean Time C. System Date D. To-Do Date Answer: C QUESTION: 9 What are the two steps for creating a segment within the program? 3 http://www.certmagic.com
Slide 4: MB7-231 A. Enter general information about the segment and select the contacts to be included within the segment B. Select proper criteria for the segment and general information about the segment C. Enter your G/L accounts associated with the segment and contact information for the segment D. Setup customer and contact to be associated with this segment Answer: A QUESTION: 10 Automatically recorded interactions primarily occur when you do the following action: A. Print the various documents B. Post All Sales Documents C. No action is needed to record interactions automatically D. Click on Posting | Record Interaction from the Document form Answer: C QUESTION: 11 Certmagic.com has an opportunity to sell 20 pieces of office furniture to a potential new customer and the customer has asked for a sales quote. You would like to enter this opportunity into the system, but not yet make a customer card because the sale is in an early stage. What type of card should you make to enter the opportunity under? A. Sales quotes can be entered without any codes B. Customer Template C. To-do D. Customer Card Answer: B QUESTION: 12 In order to view a To-do assigned to another salesperson, what must you have? A. Permission to access this Salesperson Outlook folder Permission to access this Salesperson Outlook folder B. Permission to the Salesperson card in Microsoft Navision Permission to the Salesperson card in Microsoft Navision C. Permission to the Salesperson Outlook Calendar Permission to the Salesperson Outlook Calendar D. There are no settings that will allow this to happen Answer: A 4 http://www.certmagic.com
Slide 5: MB7-231 QUESTION: 13 Why is it recommended that you do not click the Cancel button when the synchronization with Outlook batch job has begun? A. If the batch job does not complete, Contacts are removed. B. Synchronization can only happen one time. C. You will be unable to retrieve the data as it existed before you started the batch job. D. You can click the Cancel button and there will be no ill effects because of Microsoft Navision roll back functionality Answer: C QUESTION: 14 The Contact Web Sources window is used for what? A. To select a search engine or web site and enter in a search word that the program will use when searching for information about the contact on the Internet. B. To check the amount owed by the contact. C. To see the last time the Contact paid their bill. D. This window is used to show all internet activity by the contact to your website to include inquiries, online sales and payments. Answer: A QUESTION: 15 What does the program do with the contacts when you choose the option "Reduce" from a segment wizard? A. Delete the contacts from the segment B. Remove the contacts you want to delete from the segment C. Minimize the contact number from the segment D. Reduce the contacts to the number you want Answer: B QUESTION: 16 If you want to store the documents inside Microsoft Navision, which option do you need to specify in the Setup window? A. Network B. Disk File C. No setup option is needed D. Embedded 5 http://www.certmagic.com
Slide 6: MB7-231 Answer: D QUESTION: 17 Name two ways in which you can create a contact person: A. Create independent contact persons B. Create the same contact for 2 different companies C. Create a contact person from existing contact companies D. Create contacts from the Salesperson Cards Answer: A,C QUESTION: 18 Certmagic.com has an opportunity to sell 20 pieces of office furniture to a potential new customer and the customer has asked for a sales quote. You would like to enter this opportunity into the system, but not yet make a customer card because the sale is in an early stage. What type of card should you make to enter the opportunity under? A. Customer Card B. Sales quotes can be entered without any codes C. To-do D. Customer Template Answer: D QUESTION: 19 You have two options in the Relationship Management Setup window: Inheritance Information and Defaults Information. Which of the following override the other when both are selected or filled in? A. The default information overrides the inheritance information. B. The first information to be filled in overrides. C. All original information is used as the override. D. The inheritance information overrides the default information. Answer: D QUESTION: 20 You would like the Microsoft Navision application to automatically record interactions. What types of processes will NOT record interactions? A. Print Sales and Purchase Quotes B. Print Sales and Purchase Invoices C. Print Sales and Purchase Orders D. Post Sales and Purchase Blanket Orders Answer: D 6 http://www.certmagic.com