Slide 1: Communication Skills for Success (new challenges)
Slide 2: Communication Skills for Success (new challenges)
An inspiration and adopted from:-
Dennis Rivers,MA Part of the global information outreach of
The Cooperative Communication Skills Extended Learning Community
Slide 3: Communication Skills for Success (new challenges)
There are Seven Challenges in new communication
Slide 4: Communication Skills for Success (new challenges)
What are the Seven Challenges ?
Slide 5: Communication Skills for Success (new challenges)
Challenge One
Here are seven challenges:1. Start by listening more carefully and more responsively 2.Explaining your conversational intent and inviting consent 3.Expressing yourself more clearly and completely 4.Translating criticisms and complaints into requests 5.Asking questions more ”open-endedly” and more creatively 6.Thanking… Explore and express more appreciation, gratitude,challenge,encouragement and delight 7. Adopting the continuous learning perspective
Challenge Two
Challenge Three
Challenge Five
Challenge Six
Challenge Seven
Slide 6: Communication Skills for Success (new challenges)
Challenge One
Challenge One. Start by listening more carefully and more responsively Challenge one acknowledging the feelings and
Challenge Two
Challenge Three
wants that people express in word and mood. Actively acknowledging another person’s experience does not have to mean that you agree or approve. Compassionately allow people to feel whatever they feel. People are much more likely to listen if they have been listened to with actively expressed acknowledgments.
Challenge Five
Challenge Six
Challenge Seven
Slide 7: Communication Skills for Success (new challenges)
Challenge One
Challenge Two
Challenge Two.
Explaining your conversational intent and inviting consent
Challenge Three
Challenge Five
Use one of 30 basic conversational invitations such as, ”Right now I would like to take a few minutes and ask you about... [subject].” The more involve-ment a conversation is going to require, the more you will benefit by sharing your conversational goal and inviting the conscious cooperation of your conversation partner.
Challenge Six
Challenge Seven
Slide 8: Communication Skills for Success (new challenges)
Challenge One
Challenge Two
Challenge Three. Expressing yourself more clearly and completely Giving your challenge three listeners the information they need to understand (mentally reconstruct) your experiences more fully. One good way is to use ”the five Imessages”: What/how I (1 )observe, (2) am feeling, (3) because I interpret/evaluate/need, and now I (4)want to request, and (5)envision/hope for from request. Good for self-understanding, too.
Challenge Three
Challenge Five
Challenge Six
Challenge Seven
Slide 9: Communication Skills for Success (new challenges)
Challenge One
Challenge Two
Challenge Four. Translating criticisms and complaints into requests The positive results of having your request granted.
Challenge Three
Challenge Five
Do this for both your own complaints and the complaints that others bring to you. Focusing on the positive outcome shows respect to the recipient of a request as having a positive contribution to make, and shifts focus from past mistakes to present and future successes.
Challenge Six
Challenge Seven
Slide 10: Communication Skills for Success (new challenges)
Challenge One
Challenge Five.
Challenge Two
Asking questions more ”open-endedly” and more creatively
Challenge Three
”How did you like that movie?” is an open-ended question that invites a wide range of answers. ”Did you like it?” suggests only ”yes” or ”no” as answers and does not encourage discussion. Sincerely asked openended questions can open up our conversation partners. (How comfortable are you with this suggestion?)
Challenge Five
Challenge Six
Challenge Seven
Slide 11: Communication Skills for Success (new challenges)
Challenge One
Challenge Two
Challenge Six. Thanking… Explore and express more appreciation, gratitude,challenge,encouragement and delight
Challenge Three
Challenge Five
In a world full of problems and criticisms, make a special effort to look for opportunities to express satisfaction. Whether partnering, parenting or working, it is the memory of many appreciations that makes a relationship strong enough to allow for the stresses of problem-solving & differing needs.
Challenge Six
Challenge Seven
Slide 12: Communication Skills for Success (new challenge)
Challenge One
Challenge Two
Challenge Seven. Adopting the continuous learning perspective...
Make the practices described in challenges 1 through 6 important parts of your everyday living. Pay attention to each conversation as an opportunity to grow in skill, awareness and compassion. Work to redefine each of your “opponents” in life as a learning and problem-solving partner. Help along the processes of change in your family and work life by personally embodying the changes, virtues and styles of behavior you want to see in others.
Challenge Three
Challenge Five
Challenge Six
Challenge Seven
Slide 13: Communication Skills for Success (new challenges)
Are you ready for Challenges ? Thank you, amirsaiftaz@gmail.com
