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Slide 1: SUPRAWIN TECHNOLOGIES LTD Global Business Process Outsourcing and IT Infrastructure Management Services ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 2: STL – An Overview   Suprawin Technologies Limited (STL) is headquartered in Bangalore, India also known as the Silicon Valley of India. Our vision is to be a quality global company, delivering real value to our customers through our stage based approach. Our goal is to build long-term partnerships with our customers by delivering productivity benefits and maximizing customer profitability on a year on year basis. Our Values • Long term relationship • Customer Satisfaction • Team Work • Integrity and Transparency • Pursuit of Excellence in quality and business processes ©2009 Suprawin Technologies Ltd. All rights reserved. 
Slide 3: STL – Investors • Intrust Global eServices Private Limited Intrust Global eServices (IGeS), our holding company, is a well recognized offshore provider of knowledge based services. Founded in 2005, IGeS is amongst the pioneer players in the Legal Process Outsourcing (LPO) industry. IGeS is a member organization of NASSCOM and were named as one of the TOP TEN LEGAL PROCESS OUTSOURCING VENDORS in 2007 in the Black book of outsourcing. • Suprajit Engineering Ltd Suprajit is India's largest manufacturer of automotive cables with a capacity of over 50 million cables a year with a turnover of over Rs.1 Billion. Suprajit was presented the “BEST IT USER AWARD – 2006” in Automotive industry by NASSCOM. ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 4: STL – Service Offerings STL provides the below best-in- class Business process services to provide client with end to end services offerings IT INFRASTRUCTURE MANAGEMENT SERVICES     BUSINESS PROCESS OUTSOURCED SERVICES     Litigation Support Services Content Management Finance and Accounting services Data Empowerment services IT Infrastructure solutions Maintenance solutions Security consulting Storage Solutions STL has clients from the following verticals Legal | Retail | Manufacturing Banking and Financial Services | Health ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 5: STL – BUSINESS PROCESS OUTSOURCED SERVICES Litigation Support Services Litigation Coding Electronic data discovery Deposition and summarization Contract drafting and review Prior art search Content Management Data Harvesting Data Cleansing Data Enrichment Taxonomy building and schema mapping Finance & Accounts Book Keeping Accounts Payable and Receivable Payroll Preparation of Financial Statements MIS and Business Intelligence ©2009 Suprawin Technologies Ltd. All rights reserved. Data Empowerment Services Coding & Indexing Document Conversion Keyword and XML tagging Transcription
Slide 6: STL – APPROACH ASSESS DESIGN DELIVER OPTIMIZE •In-depth study of the clients requirements and / or style guides •Client assigns a Project contact for all future queries, project requirements & execution •Conduct a study of the client’s data and evaluate the effort, technology and tools required to deliver the content as per the requirement •Process Mapping •Technology Linkages and Client Delivery Design •Process Teams to be selected with responsibility allocation •The pilot project is executed for an agreed timeframe •Post successful completion of pilot; detailed project plan is presented to the client •A mutually agreeable project plan with a time schedule & milestones is setup •Process Transitions Process Documentation •Service Level Agreements •Post Migration Review •Based on the study of the Pilot Metrics, the following are implemented with customer approval 1. Process 2. People 3. Infrastructure 4. Project Management Methodologies 5. Technology Based on the periodic review by the Steering Committee, the quality of the deliverables and the turn around time are subjected to continuous improvements using the already established metrics. •Process Value Chain •Performance Mgmt. •Process Improvements •Revenue Enhancement ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 7: STL – PROCESS • Our processed have been developed over 20 years. • Our Processes are clearly defined, well documented, communicated and are with measurable results. • The workflow management is customized to each clients unique requirements and are continuously improved. ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 8: STL – PEOPLE • Our Employee love what they do. • They are Conscientious, dedicated, motivated and result oriented. • Empowerment with support – given the power to make decisions at ground zero, with management support round the corner. • Make the right decision for the customers, for each other and for the company. • We provide them an environment that fosters creativity and cooperation. ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 9: STL – DELIVERY SET UP • Facilities to seat over 120 people in Bangalore, expandable at short notice. • A 24 X 7 X 365 Data Center with high scalability design. • Supported by state of the art fault tolerant systems with Firewall security and Network Monitoring. • Servers with RAID facility supporting users working on heterogeneous platforms. • Multiple redundancies in power supplies and WAN Links to ensure maximum uptime and connectivity. • High speed broadband connectivity with backups. • VOIP connectivity from multiple vendors for reliability and easy communication. ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 10: STL – DIFFERENTIATORS PROCESS Disaster recovery and business continuity plan for maximum up time Flexibility to adapt/create custom process to meet customer business requirement Dedicated account management PEOPLE Multi-cultural exposure of management Cross domain and multi technology experience Lower attrition rate HR practices geared for best staff recruitment and retention LOCATION Cost effective and timely availability of resources Access to dedicated, skilled and high technology talent pool 30000+ IT/ Engineering students graduating annually within 50 miles radius ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 11: STL – VALUE PROPOSITION Strategic • Enable new business models • Support growth • Achieve process and systems standardization Value • Higher productivity • Lower cost location • Reduced working capital • Reduced expenses • Reduced systems infrastructure costs Quality • Improved information for decision making • Better customer service • Reduced error rates - quality at source Speed • Reduced cycle times • Quicker Authorizations • Timely Billing and Collections • Efficient Sourcing ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 12: STL – Some of Our Customers and Business Partners ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 13: STL – CONTACT INFORMATION CORPORATE HEADQUARTERS: SUPRAWIN TECHNOLOGIES LIMITED, #364, 19th Main, 1st Block, Rajajinagar, Bangalore - 560010 India Tel: +91 80 23520229/30/31 Fax: +91 80 23429119 Email: info@suprawin.com www.suprawin.com ©2009 Suprawin Technologies Ltd. All rights reserved.
Slide 14: The elusive key to a successful Offshore Outsourcing venture resides in a twelve-letter word RELATIONSHIP THANK YOU FOR YOUR VALUABLE TIME ©2009 Suprawin Technologies Ltd. All rights reserved.