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Slide 1: ITP020 - PS: Computer Sys Analyst (EL) Old Job ID 80006 Old Title Micro Sys Support Spec 1 May analyze user requirements, procedures, and problems to automate business processes. This is the entry/training level of the Computer Systems Analysis job series. Incumbents in this job may require additional training or experience to gain full proficiency in some or all of the job responsibilities. Responsibilities • May analyze business processes and business rules in order to develop functional technical requirements. • Integrates hardware, software applications, network communications and other technical components to develop optimal solutions for business requirements. • Develops cost proposals for design solutions to be implemented. • Participates in the development of standards and procedures to be used in the development of new and/or enhancements to existing systems/subsystems. • Develops research/evaluation designs and coordinates the collection of data. Technical Competencies Ability to research and assist in making recommendations. Ability to determine functional needs. Ability to develop solutions based on analysis. Ability to evaluate and analyze existing systems, identify deficiencies and understand their structure and component parts. Ability to create documents that satisfy the business needs. Ability to write and/or draft requirements documents. Knowledge of information technology hardware/software and its terminology. Ability to communicate with other business areas and gain understanding needed to develop solutions. Ability to research for compatibility between hardware, software, and network communications. Knowledge of agency standards and methodologies.
Slide 2: Ability to develop cost proposals. Ability to review hardware/software and information technology related requests for cost effectiveness and technical feasibility. Ability to develop agency project requests or other cost proposals. Ability to evaluate existing systems and to understand their structure and component parts. Knowledge of current standards and procedures. Ability to research technical resources. Ability to contact other resources to evaluate the implementation of similar systems. Ability to research industry trends. Knowledge of agency and enterprise wide information technology systems. Ability to develop project plans. Ability to test network components/applications. Knowledge of agency standards and methodologies. Ability to monitor, track and manage vendor performance. Ability to optimize business processes. Ability to develop relationships with stakeholders, vendors, etc. Ability to analyze systems and identify opportunities for improvements. Ability to analyze information to determine problem and solution. Ability to prepare models, diagrams, layouts, definitions and/or specification to show processes in a clear manner. Ability to develop and track a project timeline/schedules. Ability to create work plans and delegate assignments. Knowledge of office and area specific software. Project management skills. Ability to communicate both orally and in writing. Ability to monitor project resources. Knowledge of working project management methodology. Ability to manage and be responsible for project deliverables. Ability to develop project deliverables. Ability to develop technology policies that govern the life cycle for hardware and components. Ability to monitor staff for compliance. Knowledge of technology and other applicable policies. Ability to develop quality assurance tests. Ability to train staff on new requirements and standards. Ability to maintain documentation and logs. Organizational skills.
Slide 3: Entry Qualifications Associate degree/vocational certificate in a related field and two years of related experience. Note: Some positions may substitute experience for education on a year-for-year basis Career Development Criteria Basic programming training Continuing education courses Network training Data Communication training Systems Design training Cross training Inter/intra-agency work teams Working with a mentor Obtaining recognized industry certifications Business analysis training