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Stress management 

Stress management

 

 
 
Tags:  management 
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Published:  January 06, 2012
 
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Slide 1: Prepared by Mr. Pankaj Kumar
Slide 2: A LEADER’S ROLE IN CREATING STRESS • • • • MANY LEADERS BELIEVE THEY MUST NEVER DISPLAY WEAKNESS, VULNERABILITY ABOVE CREATES A SITUATION IN WHICH LEADERS DENY THEIR OWN STRESS LEVELS STRESS ACCUMULATES MONTH BY MONTH AND YEAR BY YEAR SO LEADERS DENY STRESS PRESENCE EVEN BEYOND EMOTIONAL, PHYSICAL AND RELATIONSHIP DAMAGE LEADERS NEED TO STRUGGLE WITH THESE QUESTION ABOUT THEIR BELIEFS ON :– IS LEADER A LESSER PERSON IF HE/SHE ACKNOWLEDGES PRESENCE OF STRESS IN HIM – IF ONE LEARNS TO MANAGE STRESS SUCCESSFULLY, WILL THAT PROCESS IMPAIR PERFORMANCE OR AMBITION – CAN WORK BE CHALLENGING, YET FREE FROM STRESS – DOES WILL POWER AGGRAVATE STRESS? IF SO, WHAT IS THE ALTERNATIVE? – HOW MUCH PERSONAL INVESTMENT IS REQUIRED TO MANAGE STRESS SUCCESSFULLY?
Slide 3: STRESS - DEFINITION APPLICATION OF STRAIN, PRESSURE OR FORCE ON A SYSTEM. WHOLE PROCESS BY WHICH WE APPRAISE AND RESPOND TO EVENTS THAT CHALLENGE OR THREATEN US
Slide 4: STRESS A PERCEPTUAL PHENOMENON ARISING FROM A COMPARISON BETWEEN THE DEMAND ON THE PERSON AND HIS ABILITY TO COPE. AN IMBALANCE IN THIS MECHANISM, WHEN COPING IS IMPORTANT, GIVES RISE TO THE EXPERIENCE OF STRESS AND TO STRESS RESPONSE. COPING IS BOTH PSYCHOLOGICAL AND PHYSIOLOGICAL. IF NORMAL COPING IS INEFFECTIVE AND STRESS IS PROLONGED, ABNORMAL RESPONSES MAY OCCUR. - TOM COX
Slide 5: DEFINITION OF STRESS A FAIRLY PREDICTABLE AROUSAL OF PSYCHO – BIOLOGICAL (MIND - BODY) SYSTEM WHICH, IF PROLONGED , CAN FATIGUE OR DAMAGE THE SYSTEM TO POINT OF MALFUNCTION OR DISEASE.
Slide 6: STRESSOR EVENTS OR CONDITIONS THAT PUT A STRAIN ON THE ORGANISM AND POSE A CHALLENGE TO ADJUSTMENT.
Slide 7: UNDERSTANDING CERTAIN TERMS • STRESS Any external stimulus from threatening words to the sound of a gunshot that the brain interprets as dangerous. • FEAR. The short term physiological response produced by both the brain and the body in response to stress. • ANXIETY A sense of apprehension that shares many of the same symptoms as fear but builds more slowly and lingers longer. • DEPRESSION Prolonged sadness that results in a blunting of emotions and a sense of futility; often more serious when accompanied by an anxiety disorder.
Slide 8: UNDERSTANDING STRESS DISTRESS STRESS OVERLOAD WEAKNESS VULNERABILITY STRESSORS
Slide 9: EUSTRESS GROWTH ENHANCING REACTION STRESSORS (OPPORTUNITIES) RESISTANCE STRENGTH
Slide 10: HORMONES RELEASED DURING STRESS RESPONSE 1. ADRENALIN NOREPINEPHRINE - INCREASES HEART RATE & BP EPINEPHRINE - RELEASES STORED SUGAR - BREAKS DOWN LEAN TISSUE FOR CONVERSION TO SUGAR - BLOCKS REMOVAL OF CERTAIN ACIDS IN BLOODSTREAM 2. CORTISONE 3. THYROXIN - CONTROLS METABOLIC RATE * AID IN PREPARATION FOR PHYSICAL ACTIVITY
Slide 11: BIO CHEMISTRY OF STRESS S P I N A L C H O R D CRF ACTH ADRENAL GLANDS THYROXIN EPINEPHRINE NOR EPINEPHRINE CORTISONE HYPOTHALAMUS PITUITARY GLAND
Slide 12: STRESS SYMPTOMS •ARE YOU BEHAVING “UNLIKE” YOURSELF? •HAS YOUR MOOD BECOME NEGATIVE, HOSTILE, OR DEPRESSED? •DO YOU HAVE DIFFICULTY SLEEPING? •ARE YOU DEFENSIVE OR TOUCHY? •ARE YOUR RELATIONSHIPS SUFFERING? •HAVE YOU MADE MORE MISTAKES OR BAD DECISIONS LATELY? •HAVE YOU LOST INTEREST IN NORMALLY ENJOYABLE ACTIVITIES? •ARE YOU USING ALCOHOL OR OTHER DRUGS?
Slide 13: STRESS SYMPTOMS •DO YOU SEEM TO HAVE LITTLE ENERGY? •DO YOU WORRY A LOT? •ARE YOU NERVOUS MUCH OF THE TIME? •HAVE YOU BEEN UNDEREATING OR OVEREATING? •HAVE YOU HAD AN INCREASE IN HEADACHES OR BACK PANGS? THIS CHECKLIST CAN ALSO BE USED TO HELP DETERMINE THE LEVEL OF STRESS IN FOLLOWERS.
Slide 14: STRESS SYMPTOMS •DO YOU SEEM TO HAVE LITTLE ENERGY? •DO YOU WORRY A LOT? •ARE YOU NERVOUS MUCH OF THE TIME? •HAVE YOU BEEN UNDEREATING OR OVEREATING? •HAVE YOU HAD AN INCREASE IN HEADACHES OR BACK PANGS? THIS CHECKLIST CAN ALSO BE USED TO HELP DETERMINE THE LEVEL OF STRESS IN FOLLOWERS.
Slide 15: GOOD P E R F O R M A N C E INTERPRETATION OF YERKES DODSON MODEL OPTIMUM EFFECTIVE CREATIVE DECISIVE ALERT STIMULATED REDUCED EFFICIENCY REDUCED CREATIVITY LESS ALERT OVERLOAD INDECISIVE UNDER INVOLVED BORED FRUSTRATED IRRITABLE ANXIOUS FATIGUED BURN OUT POOR LOW DEMANDS HIGH
Slide 16: PROFILES TYPES A & B PERSONALITIES TYPE A IS ALWAYS MOVING WALKS RAPIDLY EATS RAPIDLY TALKS RAPIDLY IS IMPATIENT DOES TWO THINGS AT ONCE CAN’T COPE WITH LEISURE TIME IS OBSESSED WITH NUMBERS MEASURES SUCCESS BY QUANTITY IS AGGRESSIVE IS COMPETITIVE CONSTANTLY FEELS UNDER TIME PRESSURE. TIME IS PATIENT DOESN’T BRAG PLAYS FOR FUN, NOT WIN RELAXES WITHOUT GUILT HAS NO PRESSING DEADLINES IS MILD MANNERED IS NEVER IN A HURRY TO TYPE B IS NOT CONCERNED ABOUT
Slide 17: HOW TO REDUCE STRESS REDUCE OVERLOAD 1. DEFINE JOB PARAMETERS. 2. DIVIDE TASK INTO STGS & PHASES. 3. DELEGATE. 4. AVOID SELF IMPOSED PARAMETERS. 5. SET GOALS REALISTICALLY (JOB & LIFE). 6. LEARN TO SAY ‘NO’. AVOID FRUSTRATION 1. DETERMINE YOUR OSL & SET OBJ. 2. HAVE ALT GOALS. 3. ACCEPT VULNERABILITY TO DEPRIVATION. 4. ACCEPT FALLIBILITY.
Slide 18: HOW TO REDUCE STRESS IMPROVE ADAPTATION 1. PLAN ACTIVITIES. 2. SET TIME. 3. MAKE MIN CHANGES TO WORK SIT. 4. BALANCE LIFE WITH WORK. 5. LEARN TO RELAX DEVELOP PERSONALITY 1. AUTO SUGGESTION. 2. ACCEPT COMPLIMENTS. 3. PRACTISE ASSERTIVENESS. 1. ENGAGE THOUGHT STOPPING. OTHERS 1. EXERCISE. 2. FAMILY SUPPORT. 3. MEDITATION / YOGA
Slide 19: GUIDELINES FOR EFFECTIVE STRESS MANAGEMENT •MONITOR YOUR OWN AND YOUR FOLLOWERS’ STRESS LEVELS •IDENTIFY WHAT IS CAUSING THE STRESS •PRACTICE A HEALTHY LIFESTYLE •LEARN HOW TO RELAX •DEVELOP SUPPORTIVE RELATIONSHIPS •KEEP THINGS IN PERSPECTIVE •THE A-B-C MODEL
Slide 20: STRESS
Slide 21: OCCUPATIONAL STRESS IS THE RESULT OF INTERACTION OF WORK CONDITIONS WITH CHARACTERISTICS OF THE WORKER SUCH THAT DEMANDS OF THE WORK EXCEED THE ABILITY OF THE WORKER TO COPE WITH THEM --ROSS & ALTMAIR (1994)
Slide 22: FACTORS CONTRIBUTING TO ORGANISATIONAL STRESS • FACTORS INTRINSIC TO JOB • ROLE IN ORGANISATION • CAREER DEVELOPMENT • RELATIONSHIP AT WORK • ORGANISATION STRUCTURE & CLIMATE • HOME – WORK INTERFACE • DUAL CAREER
Slide 23: FACTORS INTRINSIC TO JOB 1. POOR PHYSICAL WORKING CONDITIONS. 2. SHIFT / UNTIMELY WORK. 3. JOB OVERLOAD – QUANTITY & QUALITY. 4. JOB UNDERLOAD 5. PHYSICAL DANGER. 6. PERSON – JOB FIT.
Slide 24: ROLE IN ORGANISATION 1. ROLE AMBIGUITY. 2. ROLE CONFLICT. 1. TYPE OF WORK (PHYSICAL / NON PHYSICAL). 4. DEGREE OF RESPONSIBILITY FOR PEOPLE.
Slide 25: CAREER DEVELOPMENT 1. OVER / UNDER PROMOTION. 2. STATUS INCONGRUENCE. 3. JOB SECURITY. 4. THWARTED AMBITION.
Slide 26: ORGANISATIONAL STRESSORS 1. SOCIAL FACTORS 2. PSY FACTORS 3. HRM FACTORS 4. TRAINING 5. QUALITY OF LIFE 6. UNIT ROUTINE 7. ROLE OF HIGHER HQ 8. OP FACTORS
Slide 27: EFFECTS OF HIGH STRESS 1. POOR ORGANISATIONAL CLIMATE 2. HEALTH PROBLEMS TO KEY PERS 3. IMPAIRED JUDGMENT (AFFECTS DM) 4. GREATER PRONENESS TO ACCIDENTS 5. POOR INTERPERSONAL RELATIONS 6. LOWER JOB SATISFACTION 7. LOW MORALE
Slide 28: MANAGEMENT OF ORGANISATIONAL STRESS ORGANISATIONAL ASPECTS 1. DEVELOP AND SUSTAIN POSITIVE ORG CLIMATE (COMMUNICATION, INFO DISSEMINATION, CLARITY OF ORDERS) 2. IDENTIFY CRITICAL JOBS, SELECT AND POSITION RIGHT PEOPLE IN RIGHT JOBS 3. UNIT/SUBUNIT COHESIVENESS (GROUP PEOPLE ACCORDING TO STRENGHTS) 4. PROMOTE REGT SPIRIT / IZZAT 5. BUDDY SYSTEM
Slide 29: MANAGEMENT OF ORGANISATIONAL STRESS ANXIETY REDUCTION MEASURES 6. REALISTIC TRG / BATTLE INOCULATION 7. INSTITUTIONALISE OVERLEARNING 8. PHYSICAL & MENTAL CONDITIONING 9. COUNSEL AND TRAIN PEOPLE WITH LOW TOLERANCE LEVELS
Slide 30: MANAGEMENT OF ORGANISATIONAL STRESS INDIVIDUAL BEHAVIOUR / LEADERSHIP ASPECTS 10. POSITIVE VIEW OF LIFE 11. REALISTIC AMBITION LEVEL 12. SELF INTROSPECTION & ADJUSTING BEHAVIOUR 13. RELAX AND RECHARGE (HOBBY, YOGA, MEDITATION) 14. SENSE OF HUMOUR

   
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