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Open Air Corporate Overview 

Open Air Corporate Overview

 

 
 
Tags:  software  escrow 
Views:  98
Published:  November 13, 2011
 
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Slide 1: OpenAir Company and Product Overview
Slide 2: About OpenAir •  Focused exclusively on Professional Services Automation since 1999 •  World leader in resource management applications and processes •  Successful track record deploying and supporting enterprise organizations •  SAS 70 type II Certified, 4 years •  Subsidiary of NetSuite (NYSE:N) –  $140M Rev and $130M in Cash
Slide 3: Where Are We? Corporate Headquarters San Mateo, CA USA Worldwide Locations Toronto Sydney, Australia Singapore London Denver Japan Manila, Philippines Boston Austin More than 970 employees* $152.5 million* in annual revenue *As of 2008 revenue year end Denver San Mateo Toronto Boston Austin London Tokyo Manila Singapore Sydney PSA Centers
Slide 4: OpenAir Services Value Chain         Utilization reporting Financial reporting Status reporting Project Profitability       Project Planning Capacity Planning Margin Calculation Reporting & Analysis Demand Planning       Skill Management Resource Allocation Utilization Monitoring         Billing Rules Revenue Rules Approvals Invoicing Billing & Revenue Resource Management       T&E Entry T&E Approval T&E Compliance Time & Expense Tracking Project Management         Project Tracking Task Assignments Project Reporting Project Financials
Slide 5: OpenAir Solves Key Challenges Challenge •  Manual processes OpenAir Solution •  Automated, scalable workflows •  Real time, actionable performance metrics •  Tools to effectively allocate resources •  Integrated platform •  Web native, accessed over the internet Client Benefit •  Reduction in cycle time, errors, and admin cost •  Increased on-time, onbudget delivery •  Increased resource utilization •  Consistent, accessible data •  Ubiquitous accessibility •  Reactive project metrics •  Limited visibility into utilization •  PS data housed in disconnected silos •  Poor system availability, accessibility
Slide 6: Select OpenAir Clients
Slide 7: High-Level Resources Workflow User Input Approval Required? •  Timesheets •  Skills Updates Book Manage Bookings •  Confirm •  Modify Resource Requests Known 1 View Availability No Routed to correct RM Identify Resources Unknown •  Soft Book 2 Search •  Job code •  Skills •  Availability Yes •  Hard Book Approve Monitor •  Utilization •  Capacity •  Status 3 None Book Generic •  Placeholder •  Revisit
Slide 8: OpenAir Adapts to Your Company OpenAir is highly configurable to meet your needs •  •  •  •  •  •  •  Custom detail fields and calculated fields Default form fields Project templates Invoice templates Company specific terminology Configurable reports Customizable electronic approval processes Limit the scope of each user through a variety of features •  •  •  •  Roles Filter sets Role based form permissions Module access
Slide 9: User Options – Accessing OpenAir ONLINE Any machine Any browser OFFLINE Any time
Slide 10: We Have Happy Customers “OpenAir has been the single most customer responsive company I have ever worked with…I have never experienced a customer support situation like this in my career, not ever.” - Jodi Cicci, Former Director of US Project Management Office, Software AG % of OpenAir Customers that would recommend OA to another 92% OA Client Support Infrastructure -  Technical Support -  Live answers to simple and complex product questions Internal advocate to help elevate your use of the system Training and best practices -  Client Management -  -  User Forum, Events, Guides, Webinars - 
Slide 11: Representative OpenAir Integrations >  Proven capabilities integrating with the leading point and ERP solutions CRM Financials HR / Payroll >  Robust integration technologies >  SOAP API >  XML API >  Integration Manager (CSV files) >  Deep systems integration expertise across a broad range of system environments Reporting >  Integration with American Express and Microsoft Project The ability to seamlessly integrate OpenAir into broader system environments allows our clients to preserve their investment in other applications.
Slide 12: OpenAir Enables Sarbanes-Oxley & DCAA Compliance Select OpenAir features that support regulations •  •  •  •  •  •  •  •  Password security and audit trail of system access history Time tracking by task against a defined overall budget Configurable approval processes Tracking of employee time to unlimited levels of detail Default and override billing rates per contract terms Full cost transfer functionality Role based permissions to limit user access Proven integrations with payroll and financial packages We deliberately constructed our procedures, leveraging the OpenAir capabilities around resource assignment, around time entry, and around supervisor approval; these steps all had to be consistent with our organizational structure. I am happy to say that we passed the first round of the DCAA audits. - Joe Carella, Former Senior Director, AstraZeneca
Slide 13: Security and Performance Data Entry & Migration:
 128 bit SSL encryption
 Three tiered login process 
 VeriSign (http://www.verisign.com) secured
 On-Site Security and Integrity:
 Savvis Communications (http://www.savvis.com) 
 SAS 70 certified
 Cisco load balancing technology
 Partitioned database for each customer
 Escrow account option with respect to source codes
 Backup – Four Tier Stategy:
 Real time backup – Rackspace Hosting (http://www.rackspace.com) Daily local backup
 Daily remote backup
 Remote offsite backup with five week retention period
 
 LAMP Architecture:
 Linux OS
 Apache
 MySQL
 Perl
Slide 14: Resources: Availability Description Easily view who is available to work on projects. Hover over chart to view booking details.
Slide 15: Resources: Skills Searching Description Search for resources based on skills and/or availability.
Slide 16: Resources: Utilization Description Monitor utilization (historical or forecast) in percentage (shown) or hourly figures. Easily customize the chart by overlaying hierarchies, adding sub-totals, changing the period, or adding detailed fields and color coding.
Slide 17: Timesheets Description Track detailed time entries from any internet connection or via our offline tool.
Slide 18: Projects: Summary Description View real time project metrics with insight into planned vs. actual performance.
Slide 19: Projects: Gantt View Description Detailed work breakdown structures provide managers, executives, and clients with visibility into project delivery.
Slide 20: Projects: Billing Rules Description Robust billing rules provide solutions to even the most complex contracts.
Slide 21: Projects: Forecasting Description Revenue forecast reports support “What If” scenarios and provide an accurate picture of future billings.
Slide 22: Workspaces Description OpenAir Workspaces provide a readily accessible forum for knowledge management.

   
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