Open Air Corporate Overview

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Slide 1: OpenAir Company and Product Overview Slide 2: About OpenAir •  Focused exclusively on Professional Services Automation since 1999 •  World leader in resource management applications and processes •  Successful track record deploying and supporting enterprise organizations •  SAS 70 type II Certiﬁed, 4 years •  Subsidiary of NetSuite (NYSE:N) –  $140M Rev and $130M in Cash Slide 3: Where Are We? Corporate Headquarters San Mateo, CA USA Worldwide Locations Toronto Sydney, Australia Singapore London Denver Japan Manila, Philippines Boston Austin More than 970 employees* $152.5 million* in annual revenue As of 2008 revenue year end Denver San Mateo Toronto Boston Austin London Tokyo Manila Singapore Sydney PSA Centers Slide 4: OpenAir Services Value Chain         Utilization reporting Financial reporting Status reporting Project Profitability       Project Planning Capacity Planning Margin Calculation Reporting & Analysis Demand Planning       Skill Management Resource Allocation Utilization Monitoring         Billing Rules Revenue Rules Approvals Invoicing Billing & Revenue Resource Management       T&E Entry T&E Approval T&E Compliance Time & Expense Tracking Project Management         Project Tracking Task Assignments Project Reporting Project Financials Slide 5: OpenAir Solves Key Challenges Challenge •  Manual processes OpenAir Solution •  Automated, scalable workﬂows •  Real time, actionable performance metrics •  Tools to effectively allocate resources •  Integrated platform •  Web native, accessed over the internet Client Beneﬁt •  Reduction in cycle time, errors, and admin cost •  Increased on-time, onbudget delivery •  Increased resource utilization •  Consistent, accessible data •  Ubiquitous accessibility •  Reactive project metrics •  Limited visibility into utilization •  PS data housed in disconnected silos •  Poor system availability, accessibility Slide 6: Select OpenAir Clients Slide 7: High-Level Resources Workﬂow User Input Approval Required? •  Timesheets •  Skills Updates Book Manage Bookings •  Conﬁrm •  Modify Resource Requests Known 1 View Availability No Routed to correct RM Identify Resources Unknown •  Soft Book 2 Search •  Job code •  Skills •  Availability Yes •  Hard Book Approve Monitor •  Utilization •  Capacity •  Status 3 None Book Generic •  Placeholder •  Revisit Slide 8: OpenAir Adapts to Your Company OpenAir is highly conﬁgurable to meet your needs •  •  •  •  •  •  •  Custom detail ﬁelds and calculated ﬁelds Default form ﬁelds Project templates Invoice templates Company speciﬁc terminology Conﬁgurable reports Customizable electronic approval processes Limit the scope of each user through a variety of features •  •  •  •  Roles Filter sets Role based form permissions Module access Slide 9: User Options – Accessing OpenAir ONLINE Any machine Any browser OFFLINE Any time Slide 10: We Have Happy Customers “OpenAir has been the single most customer responsive company I have ever worked with…I have never experienced a customer support situation like this in my career, not ever.” - Jodi Cicci, Former Director of US Project Management Ofﬁce, Software AG % of OpenAir Customers that would recommend OA to another 92% OA Client Support Infrastructure -  Technical Support -  Live answers to simple and complex product questions Internal advocate to help elevate your use of the system Training and best practices -  Client Management -  -  User Forum, Events, Guides, Webinars -  Slide 11: Representative OpenAir Integrations >  Proven capabilities integrating with the leading point and ERP solutions CRM Financials HR / Payroll >  Robust integration technologies >  SOAP API >  XML API >  Integration Manager (CSV files) >  Deep systems integration expertise across a broad range of system environments Reporting >  Integration with American Express and Microsoft Project The ability to seamlessly integrate OpenAir into broader system environments allows our clients to preserve their investment in other applications. Slide 12: OpenAir Enables Sarbanes-Oxley & DCAA Compliance Select OpenAir features that support regulations •  •  •  •  •  •  •  •  Password security and audit trail of system access history Time tracking by task against a deﬁned overall budget Conﬁgurable approval processes Tracking of employee time to unlimited levels of detail Default and override billing rates per contract terms Full cost transfer functionality Role based permissions to limit user access Proven integrations with payroll and ﬁnancial packages We deliberately constructed our procedures, leveraging the OpenAir capabilities around resource assignment, around time entry, and around supervisor approval; these steps all had to be consistent with our organizational structure. I am happy to say that we passed the ﬁrst round of the DCAA audits. - Joe Carella, Former Senior Director, AstraZeneca Slide 13: Security and Performance Data Entry & Migration:  128 bit SSL encryption  Three tiered login process   VeriSign (http://www.verisign.com) secured  On-Site Security and Integrity:  Savvis Communications (http://www.savvis.com)   SAS 70 certiﬁed  Cisco load balancing technology  Partitioned database for each customer  Escrow account option with respect to source codes  Backup – Four Tier Stategy:  Real time backup – Rackspace Hosting (http://www.rackspace.com) Daily local backup  Daily remote backup  Remote offsite backup with ﬁve week retention period    LAMP Architecture:  Linux OS  Apache  MySQL  Perl Slide 14: Resources: Availability Description Easily view who is available to work on projects. Hover over chart to view booking details. Slide 15: Resources: Skills Searching Description Search for resources based on skills and/or availability. Slide 16: Resources: Utilization Description Monitor utilization (historical or forecast) in percentage (shown) or hourly ﬁgures. Easily customize the chart by overlaying hierarchies, adding sub-totals, changing the period, or adding detailed ﬁelds and color coding. Slide 17: Timesheets Description Track detailed time entries from any internet connection or via our ofﬂine tool. Slide 18: Projects: Summary Description View real time project metrics with insight into planned vs. actual performance. Slide 19: Projects: Gantt View Description Detailed work breakdown structures provide managers, executives, and clients with visibility into project delivery. Slide 20: Projects: Billing Rules Description Robust billing rules provide solutions to even the most complex contracts. Slide 21: Projects: Forecasting Description Revenue forecast reports support “What If” scenarios and provide an accurate picture of future billings. Slide 22*: Workspaces Description OpenAir Workspaces provide a readily accessible forum for knowledge management.