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Slide 1: LOGO “ Add your e-Governmentcompany slogan ” & Digital City in Korea September 26, 2007 Duk Hee Lee ICU (Information and Communications University), Korea NEXYS Lab
Slide 2: Contents 1. Introduction 1.1 What is e-Government & Digital City? 1.2 Why e-Government & Digital City? 1.3 Current Status of e-Government 1.4 Key Success Factors 2. e-Government & Digital City 2.1 e-Government 2.2 Digital City: Seoul 3. Future Government & City 3.1 u-Government 3.2 Policy Tasks
Slide 3: LOGO “ Add your company slogan ” 1. Introduction 1.1 What is e-Government & Digital City? 1.2 Why e-Government & Digital City? 1.3 Current Status of e-Government 1.4 Key Success Factors 3 NEXYS Lab
Slide 4: 1.1 What is e-Government & Digital City? • e-Government A new government domain which a country including tangible and intangible governance activities, facility and construction as well as the ground, underground, and sea is digitalized in similar with the real nation. • Digital City A virtual city which overcomes the limitation by physical distances through information and communication technologies, and can realize most of activities which happen in real physical cities.
Slide 5: 1.2 Why e-Government & Digital City? To provide best national customer-oriented-services To maximize administrative efficiency, productivity and transparency e-Government & Digital City To create jobs and civil demand
Slide 6: 1.2 Why e-Government & Digital City? System Integration Process Innovation Transparency ↑ Efficiency ↑ Competitiveness ↑ Service Innovation
Slide 7: 1.3 Current Status of e-Government: UN Ranking 1 2 3 4 4 Nation England Singapore U.S Canada Korea ‘05 Index 1.0000 0.9841 0.9048 0.8730 0.8730 ‘04 Ranking 1 4 2 3 6 ‘03 Ranking 1 13 2 3 12 <’E-Participation Index: Top 5 Countries’, 2005, by UN> -Participation Index’ : E-Information, E-Consultation, and E-Decision Making
Slide 8: 1.3 Current Status of e-Government: UN E-Information - Homepage <www.korea.go.kr> <www.seoul.go.kr>
Slide 9: 1.3 Current Status of e-Government: UN • E-Consultation – Seoul Cyber Policy Forum <‘The Number of Opinions’, 2006, from Seoul> <‘The Number of Inquiries’, 2006, from Seoul>
Slide 10: 1.3 Current Status of e-Government: UN • E-Decision Making – G4C (Government for Citizen) (Unit: thousand) ‘03 ‘02 First Half Last Half ‘04 ‘05 First Half Last Half First Half Last Half # of applications 52 130 250 641 1,109 1,844 4,968 # of issuing - 0 58 311 592 1,091 1,167 <‘Using Status of G4C System’, 2006, MIC>
Slide 11: 1.3 Current Status of e-Government: Brown University in U.S Nation Korea Taiwan Singapore U.S Canada Point 60.3 49.8 47.5 47.4 43.5 Ranking 1 2 3 4 5 <‘06 e-Government Index by U.S Brown University’, 2006, from Brown University>
Slide 12: 1.3 Current Status of e-Government: Brown University in U.S •Evaluation Result - Brown University in U.S Evaluation Online Service Providing Online Data Issuing Database Providing Individual Information Protecting Policy Security Policy Handicapped Person’s Accessibility 85% 100% 100% 85% 15% 15% World average 29% 94% 72% 26% 14% 23% <‘Evaluation Result’, 2006, from U.S Brown University>
Slide 13: 1.4 Key Success Factors President’s initiative care & positive support Devotion & Interest of Persons in Charge Strong Political Support World Top e-Government & Digital City Self Sacrificing Efforts of Civil Committee Members Development of Civil Information System Technology
Slide 14: LOGO “ Add your company slogan ” 2. e-Government & Digital City 2.1 e-Government 2.2 Digital City: Seoul 14 NEXYS Lab
Slide 15: 2.1 e-Government • Front-Office Businesses - Upgrade government-wide services for citizens and private businesses • Back-Office Businesses - Improve the Effectiveness of administration • Infrastructure Construction - Establish an infrastructure for e-Government
Slide 16: 2.1 e-Government: Front-Office Businesses Main Projects Contents Leading Agency MPB, MIC, MGAHA G4C A single integrated portal site construction which represents the government – www.egov.go.kr Information-Sharing System for 4 Social Insurances HTS (Home Tax Service) G2B Information sharing of 4 social insurances National tax online payment Digitalization of all procurements processes MHW, ML MTA MPB, OS <’Contents and Leading Agency of Front-Office Businesses’, 2006, by MIC> MPB: the Ministry of Planning and Budget , 2) MIC: the Ministry of Information and Communication, 3) MGAHA: the Ministry of vernment Affairs and Home Affairs, 4) MHW: the Ministry of Health and Welfare, 5) ML: the Ministry of Labor, 6) MTA: the Ministry of Administration, 7) OS: the Office of Supply
Slide 17: 2.1 e-Government: Front-Office Businesses G4C – Government for Citizen - u-Government - Home-based civil service - Paperless administration ‘07 ~ Completion of e-Government - Expanding e-civil service - Home or office issuing of civil application documents - m-Government and TV (t-Government) service - Electronic civil application shared service construction ‘03 ~ ‘06 Higher Jumping of G4C - Internet civil guidance and application - Infrastructure construction for e-Government service providing ’00 ~ ’02 Start of G4C service
Slide 18: 2.1 e-Government: Front-Office Businesses • G4C - Usage Status <‘Using status of G4C system’, 2006, from MIC in Korea>
Slide 19: 2.1 e-Government: Back-Office Businesses Main Projects NAFIS (National Finance Information System) NEIS (National Education Information System) Local Government Information Network System PPSS (Personnel Policy Support System) Contents Leading Agency National finances and accounts informatization MFE Educational administration information database construction MOE 21 local administrative services MGAHA Personnel information database construction of public officials CSC <’Contents and Leading Agency of Back-Office Businesses’, 2006, by MIC> MFE: the Ministry of Finance and Economy, 2) MOE: the Ministry of Education and Human Resources Development, 3) MGAHA: the nistry of Government Affairs and Home Affairs, 4) CSC: Civil Service Commission
Slide 20: 2.1 e-Government: Back-Office Businesses • Local Government Information Network System Projects Residential Administration Local Industry Administration Vehicle Administration Cadastral Administration Residential information management Energy business management, Commerce and industry management Vehicle information sharing management Cadastral management, Integrated business management Main Contents Financial and Tax Administration Ownership change management, Revenue management Environmental Administration Welfare Administration Agricultural Administration Civil Administration Planning & supporting management, Scrapped material management Welfare beneficiary selection/supporting management, Graveyard management Farmland management, Grain management Civil appeal guidance & management
Slide 21: 2.1 e-Government: Back-Office Businesses • Local Government Information Network System Projects Sanitary Administration Local Development Administration Cultural and Physical Training Administration Water & Drainage Administration Marine Product Administration Livestock Administration Internal Process Administration Forest Administration Road & Traffic Management Civil Defense Administration Census Registration Administration Calamity & Disaster Administration Main Contents Food sanitary mnagement, Sanitary licence mangement Administration disposal management, Underground water management Cultural asset management, Approval and permission management Water supply management, Charge management Fishing industry approval and permission management, Fishing ground management Livestock statistical management, Livestock sanitary management Lawsuit management, Goods and commodities management Mountain management, Forest fire protection and extinguishment management Road management, Traffic management, Parking management Civil defense organization and education, Mobilization of man-power Census registration information sharing management Calamity & disaster information providing and history management
Slide 22: 2.1 e-Government: Infrastructure Construction Businesses Main Business Contents Leading Agency Approval and Electronic Document Distribution System Construction Approval & distribution of standardized document Expansion of nation-wide electronic certification system MGAHA MGAHA, MIC Electronic Signature and Certification System Construction Administrative Information DB Construction Standardized DB Construction MGAHA Secured e-Government Construction Secured and stable e-Government environment construction MGAHA, MIC, MPB <’Contents and Leading Agency of e-Government Infrastructure Construction Business’, 2006, by MIC> MGAHA: the Ministry of Government Affairs and Home Affairs, 2) MIC: the Ministry of Information and Communication, 3) MPB: the nistry of Planning and Budget
Slide 23: 2.1 e-Government: Infrastructure Construction Businesses Security System Construction against Cyber Terror 1 Quarter Attacking Type Detecting Detecting Change Detecting Change Detecting Change 2 Quarter 3 Quarter 4 Quarter Vulnerable Point 14,927,019 17,831,427 19.46% 18,945,926 6.3% 23,579,989 24.5% Invasion Trial 5,523,475 4,988,881 -9.68% 3,818,651 -23.5% 3,104,550 -18.7% Warm Virus 10,869,316 11,731,738 7.93% 11,518,673 -1.8% 16,043,283 39.3% Total 31,319,810 34,552,046 10.32% 34,283,250 -0.8% 42,727,822 24.6% <‘Attacking Type Status against e-Government’s Integrated Network in 2005’, 2005, by MIC>
Slide 24: 2.1 e-Government: Infrastructure Construction Businesses Security System Construction against Cyber Terror - Solution 1 Real-time Monitoring 2 Expanding Construction of GISAC (Government Information Sharing & Analysis Center) 3 Vulnerable Point Analysis & Simulated Invasion Training
Slide 25: 2.1 e-Government: Infrastructure Construction Businesses Security System Construction against Cyber Terror - Effects 2 Quarter 3 Quarter 4 Quarter Occurrence Blocking Percentage of Blocking Occurrence Blocking Percentage of Blocking Occurrence Blocking Percentage of Blocking yber Threat Block 50,184,293 39,005,181 77.7% 53,407,048 49,988,996 93.6% 61,262,334 57,549,671 93.94% Virus Healing & Prevention 6,180,612 5,651,376 91.4% 5,245,251 4,998,367 95.3% 5,558,203 5,313,394 95.60% <‘Cyber Threat Block and Virus Healing & Prevention in 2005’, 2005, by MIC>
Slide 26: 2.1 e-Government: Future Direction • e-Government Roadmap Operation without a snag <‘e-Government Roadmap’, 2006, MIC>
Slide 27: 2.1 e-Government: Future Direction • World Top Level e-Government <‘Change of Korean e-Government Rank in the world’, 2005, UN>
Slide 28: 2.1 e-Government: Future Direction • Government Innovation and Human Resource Development Year 2000 2001 2002 2003 2004 2005 Total Goal 500,000 500,000 308,476 222,217 304,167 150,500 Achievement 451,212 455,415 415,620 434,351 356,638 209,880 2,323,116 Ratio 90.2% 91.1% 137.7% 195.5% 117.3% 139.5% <‘Achievement of Informatization Education (2000~2005)’, 2006, MIC>
Slide 29: 2.2 Digital City: Seoul
Slide 30: 2.2 Digital City: Seoul Main Business Services for Citizens Content Single integrated homepage, Integrated reservation system, Cyber policy discussion Providing with online one-click services of 796 civil applications in Seoul city’s 15 agencies One-Click Electronic Civil Application Service OPEN system (Online Procedures Enhancement for Online opening to the public in real time about civil applications information Civil Applications) and all handling processes GIS (Geographic Information System) Systematical Internet-based managing of city's geographical information such like roads and underground facilities Electronic document system, Database management system, E-personnel ground, Total tax information system Internal Administration Information System
Slide 31: 2.2 Digital City: Seoul Main Business Content Connecting 36 Administration Offices Deliverry of 127 administrations information to the public 24 hours real-time monitoring system e-Seoul Net Seoul Data Center Total Information Protecting System Protecting Seoul city’s information resources from cyber attack Creative industrial belt, State-of-the-art industrial belt, NIT (Nano & Information Technology) and IT industrial belt 4 Industrial Belts TOPIS (Transport Operation and Information Service) – Bus management system, New traffic card system New Traffic System
Slide 32: 2.2 Digital City: Seoul • OPEN (Online Procedures Enhancement for Civil Applications) <‘OPEN (Online Procedures Enhancement for Civil Applications) System’, 2007, Seoul>
Slide 33: 2.2 Digital City: Seoul OPEN - Transparent System <‘Transparent System in OPEN System’, 2007, Seoul>
Slide 34: 2.2 Digital City: Seoul • OPEN - Open Administration via Public Participation <‘Open Administration via Public Participation’, 2007, Seoul>
Slide 35: 2.2 Digital City: Seoul • GIS (Geographical Information System) Purpose of GIS 1. 1. 2. 2. 3. 3. 4. 4. Administrative Efficiency Administrative Efficiency Broad wide Usage of Geographical Information Broad wide Usage of Geographical Information Providing with Citizen Life Information Providing with Citizen Life Information City’s Safety City’s Safety
Slide 36: 2.2 Digital City: Seoul • GIS – Propulsion Strategy <‘Propulsion Strategy of GIS System’, 2006, MIC>
Slide 37: 2.2 Digital City: Seoul • Creation of 4 Industrial Belts
Slide 38: 2.2 Digital City: Seoul • Creation of 4 Industrial Belts
Slide 39: 2.2 Digital City: Seoul
Slide 40: 2.2 Digital City: Seoul
Slide 41: 2.2 Seoul Digital City: Future Direction
Slide 42: LOGO “ Add Government & City 3. Future your company slogan ” 3.1 u-Government 3.2 Policy Tasks 42 NEXYS Lab
Slide 43: 3.1 u-Government • From e-Government to u-Government E-Government Wire-based (CDMA/ADSL) Accessibility Fixed Place to access networks U-Government Wire, Wireless, Mobile Platform Ubiquity : Wherever, Whenever, Seamless Customer-oriented uniqueness service Intelligence computer through a sensor or tag Service Level Provider-based uniform service Interaction Through only web-site <”The differences between E-Government and U-Government”, 2006, by NIA>
Slide 44: 3.2 Policy Tasks • Policy tasks to realize u-Government Establishment of desirable future government and city development Establishment of desirable future government and city development methodologies for ubiquitous society methodologies for ubiquitous society Ex-ante improvement and readiness of law & regulation Ex-ante improvement and readiness of law & regulation for future society uncertainty for future society uncertainty Private information protection and system stability Private information protection and system stability
Slide 45: LOGO “ Add your e-Governmentcompany slogan ” & Digital City in Korea 45 NEXYS Lab