Hide Notes 

Slide 1: Non Verbal Communication
Slide 2: Program Objectives (1 of 2)  Hone your interpersonal advantages while interacting with others. body, and appearance can send nonverbal messages. that play vital role in our communication.  Recognize how the eyes, face,  Explore nonverbal behaviors www.readysetpresent.com Page 2
Slide 3: Program Objectives (2 of 2)  Able to analyze the important nonverbal communication.  Learn how to detect lies.  Understand eye access cues and what each cues communicate. www.readysetpresent.com Page 3
Slide 4: A Challenge Please write a one sentence definition of “Non-Verbal Communication”. www.readysetpresent.com Page 4
Slide 5: Definition  Transmission of messages by a medium other than speech or writing. www.readysetpresent.com Page 5
Slide 6: Non Verbal Communication www.readysetpresent.com Page 6
Slide 7: Non Verbal Communication Definition (1 of 15)  Non-spoken context within where all face-to-face communication takes place. subconscious behavior is suffused with meaning without which all verbal communication would be ambiguous.  Every conscious or www.readysetpresent.com Page 7
Slide 8: Non Verbal Communication Definition (2 of 15)  Non-verbal communication includes: – Pitch. – Speed. – Tone. – Voice volume. – Gestures. – Facial expressions. www.readysetpresent.com Page 8
Slide 9: Non Verbal Communication Definition (3 of 15)  Non-verbal communication includes: – Body posture. – Stance. – Proximity. – Eye movements. – Dress and appearance. – Eye contact. www.readysetpresent.com Page 9
Slide 10: Non Verbal Communication Definition (4 of 15)  Sending and receiving messages in a variety of ways without the use of verbal codes (words). unintentional although most speakers / listeners are not conscious of this.  Both intentional and www.readysetpresent.com Page 10
Slide 11: Non Verbal Communication Definition (5 of 15)  It also includes: – Touch. – Glance. – Vocal nuance. – Pause (silence). – Intonation. – Smell. – Word choice and syntax. – Sounds (paralanguage). www.readysetpresent.com Page 11
Slide 12: Non Verbal Communication Definition (6 of 15)  Definition (CBC): “nonverbal communication involves those nonverbal stimuli in a communication setting that are generated by both the source [speaker] and his or her use of the environment and that have potential message value for the source or receiver [listener] (Samovar et al). www.readysetpresent.com Page 12
Slide 13: Non Verbal Communication Definition (7 of 15)  Research suggests that only 7% effect is produced by spoken word. other elements of voice.  38% by tone, inflexion, and www.readysetpresent.com Page 13
Slide 14: Non Verbal Communication Definition (8 of 15)  55% by body language, movements, eye contact, etc. Research (see next page 3 pages)  Based upon Mehrabian's www.readysetpresent.com Page 14
Slide 15: 65 Non-Verbal Behaviors (1 of 13) Region - mid section (Arms and hands): Cupping/bowl like – Inner thoughts dreams. Brush off – Not accepting what is said. Cutting gestures – Difficult of abstract concepts. www.readysetpresent.com Page 15
Slide 16: Nuro Linguistic Programming www.readysetpresent.com Page 16
Slide 17: Nuro Linguistic Programming Eye Access Cues (14 of 23) Subject’s Right Subject’s Left Up Lateral Down www.readysetpresent.com Page 17
Slide 18: What is your next step? www.readysetpresent.com Page 18
Slide 19: Download “Non-Verbal Communication” PowerPoint presentation at ReadySetPresent.com 163 slides include: what is non-verbal communication and what it includes, the categories within non-verbal communication, non-verbal behaviors, highlighting non-verbal statistics, tips to understand non-verbal communication, the 65 body areas displaying non-verbal communication behaviors, analyzing non-verbal communication, understanding eye access cues, how to detect lies, non-verbal communication trivia: time, space, voice, touch, objects, how to's and more. Royalty Free – Use Them Over and Over Again. www.readysetpresent.com Page 19