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Slide 1: Preview Achieving Optimal Workplace Success through Effective Communication By Peter Adebi 856-258-9022 www.starleadership.us service@starleadership.us
Slide 2: What We Will Cover Preview Parts of communication and the significance of each part Effective communication skills Principles of interpersonal communication Effective approaches to giving and receiving feedback How to manage difficult conversations Presentation and meeting facilitation skills Barriers to communication and how to overcome them Achieving Optimal Workplace Success through Effective Communication Copyright © Star Leadership, Inc.
Slide 3: What is Communication? Preview Communication is an exchange of information between one entity and another. Workplace communication involves speaking, listening, observing and the ability to understand verbal and nonverbal meanings in the communication process. Achieving Optimal Workplace Success through Effective Communication Copyright © Star Leadership, Inc.
Slide 4: Why is Effective Communication Important? Preview Effective communication ability ranked first among the desirable personal qualities of future employees (National Association of Colleges and Employers) Critical for success on the job (survey of 1000 HR Managers and Fortune 500 executives) Achieving Optimal Workplace Success through Effective Communication Copyright © Star Leadership, Inc.
Slide 5: Communication: Clarity Which message is clearer? “My house is on fire!” Or “A magnanimous conflagration is consuming my domiciliary edifice.” Apply the KISS principle in your writing, speaking and other forms of communication. Achieving Optimal Workplace Success through Effective Communication Copyright © Star Leadership, Inc. Preview
Slide 6: Principles of Interpersonal Preview Communication 1. Interpersonal communication is inescapable. 2. Interpersonal communication is irreversible. 3. Interpersonal communication is complicated. 4. Interpersonal communication is contextual – Communication does not happen in isolation. Achieving Optimal Workplace Success through Effective Communication Copyright © Star Leadership, Inc.
Slide 7: To learn more To learn more about the steps for building a high-performing team, visit Star Leadership® at www.starleadership.us Contact the author at padebi@starleadership.us Achieving Optimal Workplace Success through Effective Communication Copyright © Star Leadership, Inc.