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Slide 1: 6th Annual CORPORATE UNIVERSITY Summit May 19-21, 2009 Hyatt Regency McCormick Place • Chicago, IL TM Driving Innovation through Learning and Development Featuring Corporate University All Stars: Phil Morel Director MICROSOFT David Lamb Vice President, Learning & Media Services, Orkin University ROLLINS, INC. Matthew Peters Chief, Office of Learning & Career Development DEFENSE INTELLIGENCE AGENCY Linda Landry Senior Director, Global Learning & Development NUANCE COMMUNICATIONS Kee Meng Yeo Director, Global Learning & Development AMWAY Greg Inozemcev Leadership Facilitator, Organizational Effectiveness JETBLUE AIRWAYS INSPIRE every employee to engage in the culture of continuous learning CREATE an environment where knowledge sharing is encouraged ACHIEVE greatness and drive innovation at every level Sponsored By: www.cusummit.com
Slide 2: Learning Objectives: CORPORATE UNIVERSITY Summit Dear Colleague, 6th Annual • Ensure you meet the training needs of your employees Assess, develop and validate a solid business case for the use of learning technology Upgrade your existing content and training programs Create a blended learning environment Develop Gen-X & Gen-Y more rapidly to become leaders and managers Integrate learning with the talent suite TM May 19-21, 2009 Hyatt Regency McCo rmick Place • Chicago , IL Dri ving Innovation throu gh Learning and Devel opment • • • • The harsh reality has set in - do more with less is here. We need to be our training programs frugal and thoughtful now more than ever. about every dollar spent in 2009 is all about value: Defining, Creating, Me asuring, Quantifying the Value of Learning , Communicating, De . livering, and Proving This is your opportunity to learn new perspectiv es, share success stories , drive innovation and know where you’re goi Here’s a rundown of wh ng. at you’ll experience at the 6th Annual Corporate University Summit: Stimulating Program Desig Problem Solving Scenar n: Less power point and more discussion on new ideas…you won’t ios: Interaction is virtual go home empty-hande ly always better for the multiple ideas through d! these shared learning ses brain if learning is the outcome. Exchange sions! More networking: Co nnect with the people you want to meet throug speed networking! Fos h extended breaks, lun ter new relationships! ches and regionalized Together, we have the power to proactively init iate meaningful change . I look forward to meetin g you in Chicago this Ma y! All the best, • Who Should Attend: VPs, Directors, Senior Managers of: • • • • • • • • • Learning and Development Corporate Universities Corporate Training Instructional Design Curriculum Design eLearning Organizational Effectiveness Organizational Development Human Capital Workforce Planning Succession Planning and Development Talent Management Michelle Cardinal Sr. Conference Direct or IQPC • • • About the Venue: This program has been approved for recertification credit hours through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org Hyatt Regency McCormick Place 2233 South Martin L. King Drive, Chicago, Illinois, USA 60616-9985 Tel: 1-312-567-1234 With amenities designed to pamper every guest, natural lighting throughout and friendly staff, the Hyatt Regency McCormick Places hotel remains the preferred choice for visitors year after year. IQPC has secured a special group rate for CU Summit attendees. The group rate is available 3 days prior and 3 days post event dates, before April 25, 2009, and is subject to availability. The group rate is $249 per night + taxes. Please see the event website www.cusummit.com for more information. 2 Sponsorship and Exhibition Opportunities What are you waiting for? Get involved! Don’t Miss your Opportunity To: SPEAK, SPONSOR, EXHIBIT, and NETWORK… CUSTOM-TAILORED MARKETING SOLUTIONS: As a professional, you recognize how challenging it is to navigate through to the actual decision maker. Corporate University Summit attracts attendance by top level professionals across industries and functions. Together we can provide them with a one-stop-shop for all their marketing and business needs. Contact Thomas Boccard, Sponsorship Manager, sponsorship@iqpc.com or at 866-232-8660. For media opportunities contact Nisha Prasad at nisha.prasad@iqpc.com
Slide 3: PRE-CONFERENCE INTERACTIVE WORKSHOPS Tuesday, May 19, 2009 A 8:30 am – 2:30 pm Launching a Corporate University • • • • • • • • B 8:30 am – 2:30 pm Developing Global Leadership Expertise • • • • You have only one opportunity to launch a corporate university and get it right. Since no two organizations are exactly alike, every corporate university has its own unique design and structure. Trying to develop the blueprint for your design can lead you to a conglomerate of mismatched resources, loose definitions, and varying perspectives that do not necessarily address your organization’s corporate culture and resourcing needs. In this workshop you will learn: • The value of a corporate university • Planning the corporate university: strategy and direction • Determining the scope, stakeholders and operating principles • Governance: who decides what? Relationship building Organizing the corporate university Staffing the corporate university Funding the corporate university Performance analysis and development delivery Build internal loyalty, relationships and success Evaluating and measuring the value of a corporate university Metrics for measuring success Karen Barley President & Co-Founder CORPORATE UNIVERSITY ENTERPRISE, INC. Globalization and the context of global business have given rise to new leadership challenges. In response, corporations are increasingly tasked with developing global leadership skills in their workforce. The workshop summarizes the basics of global leadership, illustrates what global leadership expertise looks like, and identifies the primary global leadership competencies based on research. Building on this foundation, the rest of the workshop is devoted to development caveats, assessment instruments, and, primarily, hands-on demonstrations of competency modules and developmental techniques and technology. Outline: • The business case for global leadership • The global context and its impact on leadership • What does global leadership expertise look like? • The Pyramid Model of Global Leadership Competencies How is global leadership developed? Development program caveats Assessment instruments Sample training modules/Exercises - Global Leader Case Study - Intercultural Competence - Stakeholder Dialogue - Leadership Simulation Joyce Osland Lucas Endowed Professor of Global Leadership SAN JOSE STATE UNIVERSITY C 9:00 am – 12:30 pm Site Tour at Hamburger University In 1961, Fred Turner, McDonald’s former senior chairman and Ray Kroc’s first grillman, founded Hamburger University in the basement of a McDonald’s restaurant in Elk Grove Village, Illinois. See how it all began and why Hamburger U is still the model many corporations are following when building their training & development programs. Transportation will be provided. SPACE IS LIMITED! Hamburger University – McDonald’s Center of Training Excellence Since its inception, training at Hamburger University has emphasized consistent restaurant operations procedures, service, quality and cleanliness. It has become the company’s global center of excellence for McDonald’s operations training and leadership development. D 2:30 pm – 5:30 pm Electronic Performance Support Systems Lab: Design & Develop “Point of Need” Self-Instruction • E 2:30 pm – 5:30 pm Improve Your organization’s Talent Management Strategy in 3 Hours! (Guaranteed) then break into discussion groups and begin exercises to identify strengths and weaknesses of existing strategies before finalizing your improved approach. • Recruiting and onboarding • Performance management and evaluations • Development planning • Learning Management • Succession planning • Knowledge Management in a Web 2.0 world Jeremy Tillman Founder & CEO TRAINUP.COM Anna Williams Executive Director of Corporate Training Solutions, TRAINUP.COM According to research conducted by IDC (a premier global provider of market intelligence), knowledge workers spend 15 to 30 percent of their time researching and gathering information—they are successful at finding what they need less than 50 percent of the time. Systems, processes, and products are continuously being introduced into organizations as they are undergoing constant change. Constant change within the workplace contributes to a loss in productivity when employees spend their time on ineffective research and information gathering activities. An Electronic Performance Support System, or EPSS, that provides fingertip information may need to be added to your blend of learning solutions. In this workshop, you learn how to: • Determine when an EPSS solution is the right deployment choice over or in addition to other forms of learning to increase speed to competency and reduce errors/misinformation. • • Create EPSS solutions that improve learner retention and job performance, and reduce training and support costs. Follow the essential steps and methods involved in building and implementing effective performance support systems to ensure that the EPSS is easy to use and successfully adopted by the end users. Avoid the problems or complications that may arise when building an EPSS to simplify the process and save you time, money, and aggravation. Brian Makowski Vice President, Training Development O/E LEARNING Kelly Condron Performance Improvement Specialist O/E LEARNING In this interactive workshop we tackle all aspects of a successful talent management strategy, discuss best practices and help each participant craft an improved talent management blueprint. Come prepared to learn, share and contribute. Review talent management best practices from multiple angles • Talent management an integrated approach (case study) • Technology’s role in a successful talent strategy. Can you be successful without it? • Talent management won’t be the same tomorrow is your organization ready? • Talent management on a shoestring budget Dissect and improve your current strategy from top to bottom Our experts share key insight and successful strategies for each component listed below. You’ll Sponsors: Register Today! www.cusummit.com 3
Slide 4: MAIN AGENDA DAY ONE 7:30 8:30 8:45 Wednesday, May 20, 2009 11:30 Panel: Boomers, Generation X & the • Registration & Coffee Chairperson’s Opening Remarks Keynote: How to Succeed in the Brave New World of “Pull” vs. “Push” Learning What if you were running a learning organization where consumption of all your learning offerings was purely voluntary? What if you received at least half of your yearly funding based on the number of offerings consumed? What if the consumers of the learning were predominately GenY and worldwide? What if you needed a platform to drive collaboration, build community, and get everyone to share ideas and knowledge; one that is highly accessible any time and from anywhere? How would you do it? How would you pull in your learners so that they wanted to learn and share their knowledge with others? Hear how Microsoft tackled these questions and established a thriving “PULL” learning organization where half of all Microsoft employees worldwide voluntarily consume its offerings. Come see the innovative social media platform that connects learners and challenges them to “Dare to Share” their knowledge with others. Phil Morel Director MICROSOFT 9:30 Speed Networking by Region Looking to meet more people in your area? Here’s your chance to showcase your rapid-fire networking skills! This structured speed networking will help you meet conference colleagues and give you the opportunity to build new relationships to identify deal-making and partnership opportunities in the industry. Millennials: Bridge the Divide in the Workplace Why “Business as Usual” just won’t do for the new generation of employees Understand how these generations learn Create a culture of shared learning & development Develop a blended learning solution Prepare for the changing demographics Make learning enjoyable for all learning styles • • • 10:00 Morning Networking Break 10:45 Panel: Emotional Engagement in Uncertain • • Economic Times With a number of corporations eliminating thousands of positions, retaining and managing talent is crucial to maintain company success. During these uncertain economic times, training and development must continue to keep up productivity. Hear what organizations are doing with rational and emotional engagement and innovation in this environment. Moderator: Melonie Boone PHR Sr. Director, Human Resources ONEPOINT PATIENT CARE Panelists: Scott Wigley (former) Director, Executive Talent Development AMERICAN EXPRESS Toni-Ann Mills Director, Global Sales Learning and Development FENWAL, INC. Beth Bratkovic Vice President, Talent Development GENERAL GROWTH PROPERTIES Moderator: Tom LeNoble Chief Support Officer SUPPORTSPACE Panelists: Ingrid Fernandes Sr. Manager, Learning & Development DELOITTE Shari Hill Director of Human Resources WARADY & DAVIS, LLP Sabrina King Director of Talent Development TTX COMPANY 12:15 Luncheon 1:30 AFTERNOON BREAKOUT SESSIONS - 5:30 Here’s your chance to customize your learning experience. You don’t have to sit in the same track throughout the afternoon. Move around from track to track and attend the sessions most important to you! Track A 1:30 Track B Track C Social Networking: Learning Theory in Action Social networks have changed the way that the world communicates and informs. From blogs and discussion boards to Facebook, LinkedIn and even Twitter, the sharing of information has never evolved at a more rapid pace. The amount of aggregated knowledge amassed through social networks has quickly superseded any formal effort to publish information. The question remains, can social networks change the way we learn and educate? Can these tools be harnessed to include actual learning? What about corporate governance? How can organizations oversee tools that are essentially organic and self-managed? Learn how organizations are using social networks to create learning opportunities and share knowledge globally. • Learn how to identify and create appropriate social networking learning opportunities • Expand existing internal social networks to include knowledge transfer Achieving Operational Excellence Through Blended Learning in Sales, Customer Service, and Team Building Skills • • Develop Tomorrow’s Leaders and Keep Them • • • • • • • Accelerate culture shift in talent management, employee development, and learning philosophies Articulate and share the vision of Operational Excellence throughout all levels of the company Involve employees to obtain buy-in, promote success, and positively affect change Determine the infrastructure requirements, influencing factors, and barriers Use blended learning for efficient and effective delivery of learning resources Resolve competing issues: learner needs, pressing business needs, technical resources, timelines, and resources Experience this Pecha Kucha formatted presentation! • • Gain a deeper understanding of how individual leadership strengths fit into different environments Understand personal leadership strength and weaknesses from multiple viewpoints Engage employees in an improvement process that imbeds the goals of the organization Identify program champions to be evangelists Samantha Snyder Director, Kaufman Rossin University KAUFMAN, ROSSIN & COMPANY Joy Batteen Director, Talent Management & HR KAUFMAN, ROSSIN & COMPANY 4
Slide 5: • Enhance current offerings with additional social networking opportunities Avi Singer Director, Organizational Development UNDERTONE NETWORKS Ted Villella Learning and Performance Leader AMERICAN LASER CENTERS Brian Makowski Vice President, Training Development O/E LEARNING Kelly Condron Performance Improvement Specialist O/E LEARNING 2:15 Mobile Learning: For Employees on the Go • • • • What are the real opportunities of mobile learning? Evaluate mobile devices capabilities Draw from a repertoire of examples to meet needs Match learning needs with potential tools and solutions B.J. Schone Senior Learning Technology Specialist QUALCOMM Adopt & Adapt: Integrate Best Practices for Your Corporate University This session offers you the opportunity to learn by doing. Do you plan to establish a corporate university? Do you wonder how the lessons of other companies can apply to your organization? Are you working with a skeletal staff? Using the University of PREIT as an example, you learn practical steps you can take to create (or fine tune) your corporate university. Analyze and select elements of this design that could work for you. • Select key elements for your university strategic plan • Identify & leverage key stakeholders • Design and implement a targeted marketing plan • Identify key business goals as guiding principles for choice of curriculum offerings • Incorporate core features in class design to insure customer focus and skills transfer Eloise S. Levitt Dean UNIVERSITY OF PREIT, PREIT LLC. How a Global Media Giant Leveraged Technology to Reach its Performance Goals and Increase Employee Satisfaction • • • • • • • Life before the new solution Benefits of a tailored technology approach Overview of goals accomplished Strategy of building on success Incorporation of custom learning and development planning International expansion Continued improvement Jeremy Tillman Founder & CEO TRAINUP.COM 3:00 3:30 Networking Break Scenario Problem Solving/Group Brainstorming These themed scenarios will be provided to you by your group leaders. During this time, your group will work together to create solutions for this problem. Keep in mind, there won’t be just one problem to solve! This hands-on exercise gives you a new way of thinking and ideas to bring back to your office. Collaborate and problem solve with your peers! Table 1: Measurement Group Leader: Barbara Eckstein, Director, Learning Management System, UNIVERSITY OF MICHIGAN HEALTH SYSTEM Table 2: Performance Group Leader: Laura Handrick, Vice President Innovation, MAIDS INTERNATIONAL Scenario Problem Solving/Group Brainstorming These themed scenarios will be provided to you by your group leaders. During this time, your group will work together to create solutions for this problem. Keep in mind, there won’t be just one problem to solve! This hands-on exercise gives you a new way of thinking and ideas to bring back to your office. Collaborate and problem solve with your peers! Table 1: Organizational Development Group Leader: Christa Dallmann, Manager, Employee Development, CLASSIFIED VENTURES Table 2: Talent Development Group Leader: Mary Crisafulli, Chief Talent Officer, CLEAR VISION OPTICAL Scenario Problem Solving/Group Brainstorming These themed scenarios will be provided to you by your group leaders. During this time, your group will work together to create solutions for this problem. Keep in mind, there won’t be just one problem to solve! This hands-on exercise gives you a new way of thinking and ideas to bring back to your office. Collaborate and problem solve with your peers! Table 1: Leadership Development Group Leaders: Andrea Graff, Practice Leader, Organization Capability & Leader Development, GENENTECH Table 2: Training Group Leader: Greg Inozemcev, Leadership Facilitator, Organizational Effectiveness,JETBLUE AIRWAYS 5:30 – 6:30 Networking Cocktail Reception 7:30 Dinner with Strangers Now that you have finished your sessions for today and are pumped about what you’re learning, it’s time to break away for dinner. Don’t be shy and order room service. Check out the Dinner with Strangers board and sign up to dine at a local restaurant with your peers. Continue discussing what you’ve learned today and make some new friends! Sponsors: 5
Slide 6: MAIN AGENDA DAY TWO 7:30 8:00 8:15 Thursday, May 21, 2009 James Mcpherson Technical Training Coordinator UNION SANITARY Monica L. Ferguson Managing Director, National Private Wealth Management Learning and Development J.P. MORGAN Linda Landry Senior Director, Global Learning & Development NUANCE COMMUNICATIONS 10:00 Networking Break 10:45 Breakout Sessions -12:45 This is another chance to customize your learning experience. You don’t have to sit in the same track throughout the afternoon. Move around from track to track and attend the sessions most important to you! Registration & Coffee Chairperson’s Day One Wrap Up Keynote: Learning in 2020: What Does the Landscape Look Like? Ten years ago, we never knew how learning would change so much. But, as technology advances, teaching methods must follow. As we begin to enter into an era where it appears technology based learning will become the method for generations to come, what can we expect in the next ten years? Lisa Neal Gualtieri PhD, Editor-in-Chief eLEARN MAGAZINE 9:00 Panel: Use Innovation to Drive Informal & Alternative Learning Learning leaders who limit themselves to formal learning need to think bigger. They are missing out on the vast majority of learning that’s happening in the workplace. Staying afloat during these uncertain economic times, corporations MUST base training curriculums on the competitive landscape, competencies and business direction. Hear how these companies are driving informal and alternative learning within their organizations. Moderator: Dennis Callahan Training Director TRAVELERS INSURANCE Panelists: Debbie Graye Director, Learning & Development SEARS HOLDING CORPORATION Track A 10:45 Panel: 30 Ideas in 40 Minutes Sometimes the most valuable idea that you take home from an event is just one simple easy method that you can take back and get immediate results. The idea behind 30 ideas in 40 minutes is for our panelists to present their idea in one minute. Through these ideas you will walk away with no less than 10 concepts to implement in your organization. Details for this session will be shared closer to the event in order to keep the content as up to date as possible. Moderator: Marty Ehrhardt Director, Staff Training & Development CHICAGO ZOOLOGICAL SOCIETY/BROOKFIELD ZOO Panelists: Laura Birk Director, Learning & Talent Development BARILLA Matthew Peters Chief, Office of Learning & Career Development DEFENSE INTELLIGENCE AGENCY Damian Salas Director of Training, Human Resources HORIZON HOUSE, INC. 11:30 Scenario Problem Solving/Group Brainstorming These themed scenarios will be provided to you by your group leaders. During this time, your group will work together to create solutions for this problem. Keep in mind, there won’t be just one problem to solve! These are real-life situations in a hands-on exercise giving you a new way to think and ideas to bring back to your office. Collaborate and problem solve with your peers! Onboarding Group Leader: Joan Martin Manager, Leadership & Development CLEAR VISION OPTICAL 12:45 Luncheon 1:30 Track B Panel: 30 Ideas in 40 Minutes Sometimes the most valuable idea that you take home from an event is just one simple easy method that you can take back and get immediate results. The idea behind 30 ideas in 40 minutes is for our panelists to present their idea in one minute. Through these ideas you will walk away with no less than 10 concepts to implement in your organization. Details for this session will be shared closer to the event in order to keep the content as up to date as possible. Moderator: Ken Shelton Editor-in-Chief LEADERSHIP EXCELLENCE Panelists: David Lamb Vice President, Learning & Media Services, Orkin University ROLLINS, INC. Christopher K. Challender Director of Customer Service & Learning Programs PALTRONICS Kee Meng Yeo Director, Global Learning & Development AMWAY Scenario Problem Solving/Group Brainstorming These themed scenarios will be provided to you by your group leaders. During this time, your group will work together to create solutions for this problem. Keep in mind, there won’t be just one problem to solve! These are real-life situations in a hands-on exercise giving you a new way to think and ideas to bring back to your office. Collaborate and problem solve with your peers! Global Learning Group Leader: Amy Heirman Organizational Development Consultant UNITED AIRLINES Dessert in the Exhibit Hall - Don’t miss your last chance to network face-to-face! 6
Slide 7: F 2:00 pm – 5:30 pm Post-Conference Master Class: standard work, and continuous improvements are all part of the lean methodology. In this session you explore: What is lean and how can it fit with your Corporate University? Lean roles and responsibilities Utilizing lean for project management Utilizing lean for leadership development Lean as a strategic initiative • • • • • • • Lean in Learning: Developing Leaders for Lean Transformation Leaders are turning to Lean to increase productivity, decrease cost, and boost employee engagement in the success of their organization. Lean uses a variety of methods to evaluate problems and identify wastes so organizations can systematically eliminate them. Lean is a management system that focuses on the broad organizational and cultural needs of the organization while utilizing tools similar to Six Sigma in the process of accomplishing the goals of the organization. Learn by doing, visual systems, How do lean organizations compare to others? Managing lean and sustaining results Herb DeBarba Vice President of Lean CANCER TREATMENT CENTERS OF AMERICA ABOUT OUR SPONSORS Co-Sponsors TrainUp.com is your Career Training & LMS Marketplace! TrainUp.com’s Expedia like training portal, training coordination services, & mini LMS are all FREE!Locate instructorled training nationwide. Search 200,000+ events from over 500 leading training providers . Identify top-tier instructors & curricula for onsite or train-the-trainer programs Browse 10,000+ online courses from Skillsoft, NETg, Mind Leaders and more Experience customizable web-based learning, performance & talent management solutions Interact in our upcoming Web 2.0 training community site www.TrainingConversations.com With TrainUp.com corporations can now look to one source to manage and deliver enterprise wide training, performance management and e-learning solutions. www.trainup.com • • • • Content Sponsor Sapereon is a team of independent advisors whose expertise and passion is the intersection of learning and business in the global community of the distributed world. By leveraging a strategic and operational focus with a breadth and depth of experience, Sapereon, LLC is able to provide an unparalleled level of expertise in enterprise-wide strategic learning consulting, solution design, sourcing strategy and governance, learning technology strategy and deployment, knowledge management, program management and custom content build. Sapereon partners with clients to help them to become high performing organizations by more effectively empowering their global enterprise knowledge. www.sapereon.com Facilitador® is dedicated to providing custom learning solutions - including learning strategy consulting and design, knowledge capture and transfer methodologies, role, process and systems mapping, instructional design, e-learning development, assessments, and more. We are a “custom tailor” committed to bringing you value and accelerating your results by providing either “a-la-carte” services through collaboration with your internal resources, or developing and delivering complete, end-to-end solutions. With high integrity, superior project management and fair pricing, our solutions have been deployed across organizations, institutions and agencies in over 100 countries and in multiple languages. Certified Small Business, Minority Business and Woman-Owned business. www.facilitador.com Product Showcase Sponsors Founded in 1995, Comartis is a leading provider of talent development solutions and services designed to align corporate training with strategic business goals and metrics. Comartis award winning software, the i-qbox Human Performance Suite provides a comprehensive solution to assess compliance, manage training, track competencies and drive performance with Multi-lingual support in over 17 languages. Some of the world's most successful enterprises and organizations such as Abbott, AXA Insurance, BMW, Bombardier, Cornelsen, Credit Suisse, Epise, HP, La Prairie, Lonza, NestleNespresso,King's Daughter Medical Center, PQC, Raiffeisen, Scrum Alliance, SwissRe or TAP Pharmaceuticals are using the innovative products of Comartis to increase their competitiveness, performance and profit. Comartis is headquartered in Zug, Switzerland, and has regional offices in the United States and Morocco and a wide network of partners and resellers in America, Europe, Asia and the Middle East. For more information, visit www.comartis.com and www.i-qbox.com Capella University, founded in 1993, offers graduate degree programs in the fields of business, information technology, education, human services, public health, public safety, and psychology, as well as bachelor's degree programs in the fields of business, information technology, and public safety. The university is exclusively online, and focuses on the needs of adult students who want a high-quality education they can pursue from any location. Capella University offers reduced tuition and other special benefits to members of its alliance programs, which include more than 100 leading corporations, 25 percent of U.S. community colleges and many state schools, and every branch of the U.S. Armed Forces. Stop by Capella’s booth to learn more about the Capella Alliance program and Capella’s degree programs. www.capella.edu An innovator in corporate training and organizational performance, VitalSmarts is home to multiple training offerings, including Crucial Conversations®, Crucial Confrontations™, and Influencer Training™. Each course improves key organizational outcomes by focusing on high-leverage skills and strategies. The Company also has three New York Times bestselling books, Influencer, Crucial Conversations and Crucial Confrontations. VitalSmarts has been ranked twice by Inc. magazine as one of the fastest-growing companies in America and has taught more than 2 million people worldwide. www.vitalsmarts.com Established in 1984, O/E Learning designs and develops new training and performance improvement programs, as well as converts existing programs to different forms of delivery including Web-based, instructor-led, virtual classroom, CD/DVD, and mobile devices. O/E’s diverse services range from organizational development initiatives to professional certifications in safety, quality, and employee involvement. The privately held company is headquartered in Troy, MI. Leverage Life, a wholly owned subsidiary, is headquartered in Pleasanton, CA and focuses on providing corporate Concierge, Wellness, and Work/Life programs. Learn more about O/E at: www.oe.com. Exhibitors getAbstract provides rapid access to the vast expert knowledge of top business leaders and authors. With more than 5,000 titles, it is the largest online library of book summaries. It is a business information resource that allows managers to increase their knowledge, become more innovative, and solve their everyday business problems accurately and efficiently. getAbstract provides companies with a range of tools that ensure the success of their business initiatives like no other: Virtual Book Club, getAbstract Competency ListsTM, Personalized Summary ServiceTM, SnapIn Enterprise IntegratorTM, Usage Analytics, among others. Visit www.getabstract.com/corpunivsummit to obtain a Free Trial and see why more than 1,000 Fortune 500+ companies use getAbstract today! www.getabstract.com REGISTRATION INFORMATION End-User Pricing Conference Only Conference + 1 Workshop Conference + 2 Workshops Conference + 3 Workshops Workshops Only Solution Provider Pricing Conference Only Conference + 1 Workshop Conference + 2 Workshops Conference + 3 Workshops Workshops Only Register by 4/24/09 $1,799 (save $200) $2,348 (save $200) $2,897 (save $200) $3,346 (save $300) $549 Register by 4/24/09 Standard Price $1,999 $2,548 $3,097 $3,546 (save $100) $549 Standard Price TEAM DISCOUNTS Contact Customer Service at 1-800-882-8684 for the following discounts: TEAM: Only one discount may be applied per registrant. NON-PROFIT, GOVERNMENT, ACADEMIA: Call for more information. PAYMENT INFORMATION: Details for making payment via EFT or wire transfer: A $99 processing charge will be assessed to all registrations not accompanied by credit card payment at the time of registration MAKE CHECKS PAYABLE IN U.S. DOLLARS TO: IQPC Details for making payment via EFT or wire transfer: JPMorgan Chase - Penton Learning Systems LLC dba IQPC: 957-097239, ABA/Routing #: 021000021 Reference: Please include the name of the attendee(s) and the event number: 11465.003 Payment Policy: Payment is due in full at the time of registration. Your registration will not be confirmed until payment is received and may be subject to cancellation. For IQPC’s Cancellation, Postponement and Substitution Policy, please visit www.iqpc.com/cancellation Special Dietary Needs: If you have a dietary restriction, please contact Customer Service at 1800-882-8684 to discuss your specific needs. Please contact the venue for directions or transportation recommendations. ©2009 IQPC. All Rights Reserved. The format, design, content and arrangement of this brochure constitute a trademark of IQPC. Unauthorized reproduction will be actionable under the Lanham Act and common law principles. $2,499 (save $500) $2,999 $3,048 (save $500) $3,548 $3,597 (save $500) $4,097 $4,046 (save $600) $4,546 (save $100) $549 $549 Note: End-Users include HR, L&D, Talent, OD practitioners within organizations, not including consultants, vendors, or solution providers. IQPC maintains the right to enforce pricing based on company type and/or job title. Discounts are taken off the standard conference price. No two discounts can be combined. Sponsors: Register Today! www.cusummit.com 7
Slide 8: REGISTRATION CARD YES! Please register me for 6th Annual International Quality & Productivity Center 535 5th Avenue, 8th Floor New York, NY 10017 CORPORATE UNIVERSITY Summit TM ❑ Conference Only ❑ Workshop(s) Only ❑ Conference + 1 Workshop ❑ Conference + 2 Workshops ❑ Conference + 3 Workshops See Page 7 for pricing details. Your customer registration code is: When registering, please provide the code above. Name__________________________________ Job Title ________________________ Organization____________________________________________________________ Approving Manager______________________________________________________ Address_______________________________________________________________ City__________________________________State______________Zip___________ Phone________________________________Fax_______________________________ E-mail__________________________________________________________________ 5 EASY WAYS TO REGISTER: 1 2 ❑ Please keep me informed via email about this and other related events. ❑ Check enclosed for $_________ (Payable to IQPC) ❑ Charge my __Amex __Visa __Mastercard __Diners Club Call: Fax: Mail: 3 4 4 5 11465.003 /D/NP Card #____________________________________Exp. Date___/___ Details for making payment via EFT or wire transfer can be found on preceding page. Web: www.cusummit.com 1-800-882-8684 1-646-378-6025 IQPC 535 5th Avenue, 8th Floor, New York, NY 10017 Email: info@iqpc.com ❑ I cannot attend, but please keep me informed of all future events. 6th Annual CORPORATE UNIVERSITY May 19-21, 2009 • Hyatt Regency McCormick Place • Chicago, IL Summit TM Driving Innovation through Learning and Development Featuring Corporate University All Stars: Phil Morel Director MICROSOFT David Lamb Vice President, Learning & Media Services, Orkin University ROLLINS, INC. Matthew Peters Chief, Office of Learning & Career Development DEFENSE INTELLIGENCE AGENCY Linda Landry Senior Director, Global Learning & Development NUANCE COMMUNICATIONS Kee Meng Yeo Director, Global Learning & Development AMWAY Greg Inozemcev Leadership Facilitator, Organizational Effectiveness JETBLUE AIRWAYS