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Slide 1: When a Colleague's Mistakes Affect you
Slide 2: Introduction  In an attempt to function in this increasingly complex world, organizations are becoming increasingly complex themselves.
Slide 3: Important They are built on collaborative partnerships which means more and more of your work depends on the work of someone else.  When a colleague is making mistakes, this interconnectedness can feel like a major pitfall.
Slide 4: Important Question  So what do you do when a colleague is not doing her part and it's affecting your work?
Slide 5: What the Experts say  The type of mistakes you might be affected by vary greatly:  A colleague may miss deadlines,  not produce the work required,  make errors in calculations or even provide you with misinformation.
Slide 6: Diagnose the Issue  The first step is to understand what's really going on.  Try to determine if the problem is short-term (private issue at home, workload, health problem) or long-term (lack of skill, poor cultural fit with the organization).
Slide 7: Approach Your Colleague Directly  The best approach is to go to the source - speak with your colleague directly.  This conversation should take place in an informal and private setting.  Don't accuse or blame your colleague. Use concrete examples to explain what you are seeing and its impact on you.
Slide 8: Offer Help and Support  If a short-term issue is causing the mistakes, such as a difficult time at home or an illness in the family, you should offer to help.  If you find that the source of the mistakes is a longer term issue, such as a lack of skill, you can offer to help brainstorm solutions.
Slide 9: Protect Yourself  It's possible that you'll discover your colleague is intentionally making mistakes to undermine you or take credit for your work.  You can try to confront the person directly, hoping that may make him or her back down.
Slide 10: When the Issue Continues…  Despite all your efforts and care in handling the situation, it is possible that the mistakes will continue.  This isn't only an inconvenience, it could hinder your career. The experts suggest you take a few approaches to preserving your reputation.  If possible, avoid working with that person in the future.
Slide 11: Principles to Remember  Keep in mind that relationships matter.  Be direct and honest.  Offer help if the colleague is struggling with a short-term issue.
Slide 12: Principles to Remember  Don't badmouth.  Don't assume your colleague is aware of the mistakes.  Don't go to your colleague's manager without first talking to your colleague and your manager
Slide 13: Lico Reis Consultoria & Línguas Prof. Roberto Lico Reis www.licoreis.com licoreis@licoreis.com E-books: www.migre.me/oQ5 Linkedin: www.migre.me/1d9r Twitter: @licoreis