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Slide 1: IBM Global Technology Services Data Sheet Server Services IBM Tivoli Live – monitoring services Enable application and availability monitoring while controlling IT costs Highlights ● Provides a security-rich, enterprise-level monitoring solution using industryleading Tivoli® software Replaces upfront capital and licensing expenses with affordable, monthly subscription services Relieves IT burden with simple, scalable, self-service capabilities and built-in IBM best practices Unavailable applications, increased infrastructure downtime and resulting productivity loss may be costing your business money. You need to deploy affordable infrastructure health and performance monitoring capabilities, without investing in additional hardware, software or administrative staff. IBM Tivoli Live – monitoring services provides proactive monitoring, alerts, performance and capacity reporting, as well as dynamic reporting for your IT infrastructure, servers, applications, and network devices. This software-as-a-service offering is based on industryleading Tivoli software and is hosted at an IBM delivery center offering global reach and around-the-clock support. You can choose from the following types of services, which are flexible, configurable and easily accessible through the Internet: ● ● ● ● ● Touchless monitoring: the easiest way to start to satisfy your basic enterprise-level monitoring needs. This service is available through the IBM Tivoli Live – monitoring services – health and availability component. Distributed monitoring: to collect more detailed information with the ability to utilize data for more advanced server and application monitoring and action requirements. This service is also available through the IBM Tivoli Live – monitoring services – health and availability component. Performance services: for additional capabilities such as historical and trend analysis, and performance and capability reporting. This service is available through the IBM Tivoli Live – monitoring services – performance and capacity management component.
Slide 2: IBM Global Technology Services Data Sheet Server Services Our offering is based on a subscription payment softwareas-a-service model. You choose and pay for only what your business needs—making our service very affordable. Plus, we include access to Tivoli documentation and best practices, which leverage IBM expertise and help you to optimize your infrastructure performance and availability. unique needs. A pay-for-use model enables predictive budget planning and can help lower your total cost of ownership while accelerating return on investment. Providing a simple, scalable, self-service capability and best practices We provide an easy-to-use management interface—through a secure Web portal available in multiple languages. The portal gives you access to quickly deploy what you need, so within hours you can begin viewing your actionable information and proactive alerts. Monitoring can be deployed to new assets almost instantly. And, because our services are flexible and configurable, you can start small and add on as needed. We take basic reporting to the next level, providing sophisticated analysis of performance data without the need to formulate complex queries. Easy access to Tivoli documentation and best practices can help you further optimize your infrastructure utilization and performance. Providing an enterprise-level solution to monitor critical IT assets Using our software-as-a-service monitoring capabilities, you can more effectively manage applications, heterogeneous operating system platforms and databases. Access to industryleading Tivoli software provides you with basic availability status of critical infrastructure components. And trend analysis capabilities allow you to make predictions about your IT infrastructure, establish performance baselines and improve capacity planning. Replacing capital and licensing expenses with subscription services With Tivoli Live, there is no need for an upfront capital investment or additional staff. Our services are hosted at an IBM data center, so there is no software to deploy on your managed systems. Flexible and configurable service options allow you to download and deploy only what you need, including selected alert self-enablement and dynamic reporting, with the ability to customize these services to meet your Why IBM? IBM is a market leader in true software-as-a-service and cloud offerings, with the ability to deliver high quality while reducing costs. Our world-class experience in service delivery and service management software enables you to drive greater and more effective utilization of your IT infrastructure. Our delivery architecture enables you to reap the cost advantages of shared hardware, while physically separating and securing your data through virtualization. 2
Slide 3: Notes
Slide 4: For more information To learn more about IBM Tivoli Live – monitoring services, please contact your IBM representative or IBM Business Partner, or visit the following Web site: ibm.com/services/server © Copyright IBM Corporation 2010 IBM Global Services Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America March 2010 All Rights Reserved IBM, the IBM logo, the IBM Business Partner emblem, ibm.com and Tivoli are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Other company, product or service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. Please Recycle SSD03038-USEN-01