Slide 1: Your Partner in Learning Solutions
Case Studies
Marc Blumenthal Managing Partner September 24, 2008
Slide 2: LMS Compliance Examples
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Background
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Enterprise Knowledge Platform 1,000 + Companies 70 Countries / 27 Languages
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Typical Requirements
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SCORM / Classroom Management / Testing / Reporting Competencies / Job Roles / Certification Tracking
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What We Almost Never Hear From Clients
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Can You Just……
Slide 3: LMS Compliance Examples
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What We Learn During Demonstrations
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s d t
Employee Manuals / Policies / Procedures Work Instructions / ISO Documents / Safety Notices Dozens or Hundreds of Documents Document And Content Management Systems SharePoint / Alfresco / Documentum
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Low Hanging Fruit With A Very High Value
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Launch URL / Enroll / Track / Confirm
Slide 4: LMS Compliance Examples
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Case Study – Qlogic Corp
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Leading Supplier Of Networking Solutions Controller Chips / Host Adaptors / Fabric Switches Publicly Traded / 1,000 Plus Employees ISO 9001 / ISO 14001
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QLogic’s Challenge
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Over 400 Different Work Instructions / Procedures And Policies Changes / Review And Sign Off By Employees ISO Audits Proving Too Difficult And Time Consuming
Slide 5: LMS Compliance Examples
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QLogic’s Objective
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Comply with ISO 9001 and 14001 Training / Notification / Review And Sign Off Requirements Pass Audits Without Negative Comments Achieve The Objective Efficiently
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What We Found
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Policies / Procedures And Work Instructions Were Being Updated And Maintained In Microsoft SharePoint 400 Documents And 1,000 Employees – Too Many Combinations And No Automated Tracking Or Reminders Audits Were Expensive / Time Consuming And Not Going Well
Slide 6: LMS Compliance Examples
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The Solution – “So Simple”
S C L y
Document Naming Convention Catalog Entry / Launch URL Enrollment Policy Assessment / Electronic Signature
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QLogic’s Results
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Complete Audit Trail Reminders / Exception Reports Completely Automated Audits Are “Flawless”
Slide 7: LMS Compliance Examples
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Mary Fajardo, Training Manager, Qlogic
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EKP Beneficial Supporting ISO 9001 EKP “Revolutionary” Supporting ISO 14001 Before EKP, Our Valuable Standards Were At Risk Now We “Sail” Through Each Audit With High Marks And Do It In A Fraction Of The Time We Used To
Slide 8: LMS Compliance Examples
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Case Study - WellCare Health Plans
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Leading Provider Of Government Sponsored Healthcare Programs Publicly Traded Over 5,000 Employees Over 12,000 Agents
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WellCare’s Challenge
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12,000 Non-Employee Agents Highly Regulated By Center For Medicare And Medicaid Services ( CMS ) Manual Testing Procedures Were Time Consuming And Unreliable
Slide 9: LMS Compliance Examples
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WellCare's Objective
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Ensure That EVERY Agent Passed The Tests Before They Were Allowed To Sell Products Track Everything Be Able To Test And Certify 12,000 Agents In Less Than 60 Days.
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The Solution
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Simple On Line Tests Deployed Through EKP Single Sign On From Intranet Portal Aggressive Communication And Support Plan Every Question And Every Answer Tracked
Slide 10: Your Partner in Learning Solutions
we put KnowledgeKnowledge to work We put to work
