Stay Real - Leading the Guest Experience Workshop @ ATLAS 9/30-10/1

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Published:	October 10, 2008

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Slide 1: Change is INN! Stay Real Leading the Guest Experience Holiday Inn Atlanta Airport-South 9/30-10/1/2008 Slide 2: How many songs mention Holiday Inn? How many Priority Club Members are there and how many active? How many guests stayed in a Holiday Inn last year? What does Value mean to our guests? Welcome Everyone, it’s time for a Quiz! Are satisfied guests loyal guests? Slide 15: Quotes of Inspiration “If you look at the spelling of impossible it spells – ’M POSSIBLE I -Hemal Slide 19: Goodbye General Managers – Guest Experience Champions get ready to work!

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