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Slide 1: HR 2.0 - Opportunities, Technologies and Cases Jon Ingham
Slide 2: Introduction – Jon Ingham Social Advantage Jon Ingham
Slide 3: Introduction – HR 2.0 Value Human capital • Competitive advantage through people • Outcomes of HCM / inputs to business Human resource management • Meeting business needs through people • HR processes and practices ‘Personnel’ • Meeting legal & regulatory requirements © Strategic Dynamics, 2011 Strategic Operational Compliance Links Value Triangle: http://strategic-hcm.blogspot.com/2007/12/people-and-cogs-creating-value.html HR 2.0 posts: http://strategic-hcm.blogspot.com/search/label/HR%202.0
Slide 4: Introduction – HR 2.0 Social media • Enterprise 2.0
Slide 5: Introduction – HR 2.0 Links: Online learning webinar: http://strategic-hcm.blogspot.com/2011/03/your-questions-on-online-learning-and.html Social learning webinar: http://strategic-hcm.blogspot.com/2010/06/social-learning-zone-webinar.html Microsoft Academy Mobile: http://social-business.blogspot.com/2008/06/microsoft-academy-mobile.html BT Dare Share and other HR web 2.0 resources: http://strategic-hcm.blogspot.com/2009/07/hr-web-20-applications-resources.html Social learning posts: http://strategic-hcm.blogspot.com/search/label/Social%20learning
Slide 6: Introduction – HR 2.0 Social media • Enterprise 2.0 Social workforce • Leadership 2.0 Links: Hyper-social organisation: http://blog.social-advantage.com/2010/07/hyper-social-organisation.html Gary Hamel on engagement: http://strategic-hcm.blogspot.com/2007/10/management-innovation-can-dogs-do-tango.html Leadership and management 2.0: http://blog.social-advantage.com/2010/05/reinventing-organisation.html Jeffrey Immelt and the global reset: http://strategic-hcm.blogspot.com/2009/02/hr-main-priority.html
Slide 7: Introduction – HR 2.0 Links: http://strategic-hcm.blogspot.com/2011/04/hrd11-questioning-not-solutioning.html http://strategic-hcm.blogspot.com/2010/07/vineet-nayar-employees-first.html http://blog.social-advantage.com/2010/07/hcl-technologies-collaborative.html http://strategic-hcm.blogspot.com/2010/07/interview-with-upside-down-ceo.html
Slide 8: Social media • Enterprise 2.0 Social advantage • Organisation 2.0 Social workforce • Leadership 2.0
Slide 9: Links: http://strategic-hcm.blogspot.com/2011/04/hr-as-human-relationships-creating.html http://blog.social-advantage.com/2009/06/ciscos-collaboration-framework.html http://blog.social-advantage.com/2008/11/cisco-leading-from-middle.html http://blog.social-advantage.com/2009/08/ciscos-management-experiment.html
Slide 10: Social media • Enterprise 2.0 Social advantage • Organisation 2.0 • HR 2.0 Social workforce • Leadership 2.0 © Strategic Dynamics, 2011
Slide 11: Focus on Social Outcomes Input Activities Outcomes Internal Processes Customers Financials © Strategic Dynamics, 2011
Slide 12: What’s Different / 1 Strategy Focus BHAG) - Mojo EVP - SVP Processes Outcomes People Potential employees Links: Original webinar on this: http://strategic-hcm.blogspot.com/2010/06/hci-webcast-telling-european-employer.html Mojo: http://strategic-hcm.blogspot.com/2008/06/power-of-mojo.html Social value propositions / branding: http://strategic-hcm.blogspot.com/2010/06/social-branding.html © Strategic Dynamics, 2011
Slide 13: What’s Different / 2 HR itself: • Ideology (values / beliefs / perspectives) • Capability of HR professionals • Operating model • HR processes Links: HR survey re ideology: http://strategic-hcm.blogspot.com/2011/02/hr-challenges-2011-survey-results.html Ideology and Points of View in HR / HCM: http://strategic-hcm.blogspot.com/2011/03/whats-your-hcm-pov.html
Slide 14: Social Acquisition Links: Goldman Sachs recruitment process: http://strategic-hcm.blogspot.com/2010/10/hr-innovation.html Social recruiting posts: http://strategic-hcm.blogspot.com/search/label/Social%20recruitment
Slide 15: Social Sharing Links: Google learning ecosystem: http://strategic-hcm.blogspot.com/2010/04/google-collaboration.html More on Google workplace design: http://www.independent.co.uk/life-style/gadgets-and-tech/features/inside-google-london-1683959.html?action=Gallery&ino=18 Social learning posts: http://strategic-hcm.blogspot.com/search/label/Social%20learning
Slide 16: Avoiding Social Demotivation Links: Dan Pink on Drive: http://strategic-hcm.blogspot.com/2011/03/dan-pink-on-drive-at-hci-summit.html Promotion and salary envy: http://blog.social-advantage.com/2010/05/promotion-and-salary-envy.html Whole Foods’ social reward strategy: http://blog.social-advantage.com/2009/08/whole-foods-conscious-capitalism.html Semco Up and Down pay approach: http://strategic-hcm.blogspot.com/2007/08/seven-day-weekend.html
Slide 17: What’s Different / 3 • • • • • • • Recruitment Engagement Management Development Deployment Reward Exit • • • • • • • Social Acquisition Social Connecting Social Contracting Social Sharing Social Branding X Social Demotivation Social Amplification Links: Retaining social capital when an employee leaves: http://blog.social-advantage.com/2008/06/more-on-gaining-social-capital-by.html Unilever’s social engagement survey: http://www.independent.co.uk/life-style/gadgets-and-tech/features/inside-google-london-1683959.html?action=Gallery&ino=18
Slide 18: More On The Technology… Platforms • Oracle • Sharepoint • Salesforce Suites • Jive • Telligent • Bluekiwi • Moxie Spaces Links: Selecting 2.0 systems: http://blog.social-advantage.com/2010/11/evaluating-and-selecting-collaboration.html HR / Talent Management • Fusion HCM • Mzinga OmniSocial • Saba Collaboration Suite • Plateau Talent Gateway • SuccessFactors CubeTree and now Jambok
Slide 19: You Want More? Links: Social Business webinar: http://strategic-hcm.blogspot.com/2011/03/social-business-webinar.html Innovation in HR webinar: http://strategic-hcm.blogspot.com/2011/03/hr-innovation-webinar.html
Slide 20: You Want More? ConnectingHR.org
Slide 21: For Further Information twitter.com/joningham strategic-hcm.blogspot.com blog.social-advantage.com linkedin.com/in/joningham jon.ingham@strategic-hcm.com