Hide Notes 

Slide 1: ‘Integrated Retail’ Presentation on Retail Automation Credentials © Integrated Retail Management Consulting
Slide 2: Company History • • • Started as Integrated Retail Management Consulting Pvt. Ltd. In 2001 Large push on retail automation technology business since the year 2002 Focused business development overseas since 2004 – Pan-regional presence with offices in Manila, Singapore, Bangalore and Delhi – Representation in Dubai and Bangkok through partner offices • • Moved into a new facility in June 2005, to sustain and support growth Team strength stands at 50+ resources across India, Singapore, Thailand and Philippines Confidential and for Private Circulation Only
Slide 3: We Bring to the Table • Very large pool of retail consulting experience – Cumulative experience of over 200 man-years in the retail industry across a number of verticals Only consulting firm providing assistance from Strategy to Implementation – Integrated service offer encompassing strategy and process consulting, technology and training First hand experience of setting up and managing retail projects and automation Extensive understanding of retail consumer, competition and business environment – Attained through extensive on-site projects • • • Confidential and for Private Circulation Only
Slide 4: Retail Consulting Services Relevant Strategy Process Design Improved Operational Performance Technology Deployment Staff effectiveness Confidential and for Private Circulation Only
Slide 5: Integrated Retail Consulting Services Retail strategy Retail Strategy Market Entry •• Market Entry Competition Mapping •• Competition Mapping Business Feasibility •• Business Feasibility Store Feasibility •• Store Feasibility Retail operations IT Strategy •• IT Strategy HR Strategy •• HR Strategy Merchandising Strategy •• Merchandising Strategy New Format Planning •• New Format Planning Growth & Roll out Planning •• Growth & Roll out Planning Retail Staff training Provided retail strategy for manufacturers entering retail of the same or different verticals and for entrepreneurs bringing in foreign brands into India Confidential and for Private Circulation Only
Slide 6: Integrated Retail Consulting Services Retail strategy Retail operations Operations Audit •• Operations Audit Defining Operating Procedures & Processes •• Defining Operating Procedures & Processes Retail Retail OperationsPerformance Improvement operations •• Operations Performance Improvement Merchandise Planning Staff training •• Merchandise Planning Inventory Management •• Inventory Management Documenting Processes SOP Manual •• Documenting Processes ––SOP Manual Training •• Training Provided operational efficiencies through definition and standardisation of business processes,definition and changes to merchandise mix and store layout and improvements in inventory management for both new and established retailers as well as standalone and chain retailers Confidential and for Private Circulation Only
Slide 7: Integrated Retail Consulting Services Retail strategy Retail Staff Training Service Quality Audit •• Service Quality Audit Staffing •• Staffing Job Description •• Job Description Retail Retail TrainingNeeds Assessment operations •• Training Needs Assessment Training Development and Delivery training Staff •• Training Development and Delivery Product •• Product Service •• Service Systems •• Systems Operations •• Operations Conducted 500 days of retail staff training and trained 7000 retail staff of leading retailers across the country Confidential and for Private Circulation Only
Slide 8: ‘Integrated Retail’ Retail Automation Practice Package Selection •• Package Selection Implementation •• Implementation IT Training •• IT Training Support •• Support Interface & Integration •• Interface & Integration Data Management •• Data Management Retail strategy Retail Automation Retail Staff training Multiple Implementations for Chain Retailers Using Best of the Breed Solutions Confidential and for Private Circulation Only
Slide 9: ‘Integrated Retail’ Strengths on Best of the Breed Retail Solutions • One of the largest retail IT implementation companies in the Asia Pacific region On-ground a coverage across 8 Asian cities 50+ trained resources •India • • • • Over 3200 doors across 6 countries •Thailand •Philippines Very large implementations •Singapore Confidential and for Private Circulation Only
Slide 10: ‘Integrated Retail’ – Resource Base India The Philippines Singapore Thailand Implementation and Support 25 22 2 1 Custom programming 5 2 Project Management 4 2 1 Business Analysts 4 2 1 1 Sales 3 1 1 Administration and Support 5 Numbers as on March 31, 2009 Confidential and for Private Circulation Only
Slide 11: Retail Automation Solution Implementation • • Leading multi-brand franchise retail chain Established by one of the largest garment export houses in India with a leading boutique corporate finance group. Operates a chain of small format retail stores Selling space of 220,000 square feet A total of 250 stores and growing Across 22 cities in India The company retails products of global giants • • • • • Over 100000 SKUs including footwear, fashion apparel and accessories Confidential and for Private Circulation Only
Slide 12: Retail Automation Solution Implementation for Planet M Retail • • Planet M Retail is now a part of the Videocon Group Established by the largest media house in India – The Benett and Coleman Group. Operates a chain of retail stores called Planet M A total of 300 stores and growing Across 15 cities in India Planet M retail has been acquired by the Videocon Group to retail consumer electronics http://www.financialexpress.com/news/Planet-M-to-sell-galaxy-of-electronics-goods/252671/ • • • • Music Stores with Added Line of Consumer Electronics and Info Tech Products Confidential and for Private Circulation Only
Slide 13: Watch N’ See Corporation Watch N’ See Corporation is a company which exclusively distributes international brands of watches and eye wear in The Philippine Market. The company's portfolio of brands include: XXXX, TIMEX, CROSS FINE WRITING INSTRUMENT, SAFILO EYE WEAR, GUCCI, RALPH LAUREN, DIESEL, YSL & ARMANI (frames & sunglasses). – – – – – – Helped them with choosing their software Developed training and operations Manual Implemented Retail Pro ® POS System after a thorough & careful study, planning and analysis of their existing business structure. There are 32 standalone stores which are extended throughout the country Upgraded them to Retail Pro ® version 8.4 and doing all merchandise analysis on RBA (Retail Business Analytics) We have developed plug ins, to interconnect Retail Pro ® to the Malls Over 60 retail points for Timex in The Philippines including 32 sand alone stores Confidential and for Private Circulation Only
Slide 14: Atmosphere Atmosphere is a 12-store chain of premium furnishings with plans to expand across the country. Customer orders are placed at the retail outlets, though they do not stock any inventory. The orders are then services directly from the centralized warehouse. Payment tracking is carried out by matching the sales orders raised at the store, against an advance or a final payment, and the corresponding invoice that is raised at the central warehouse. The entire chain is treated by RetailPro as a single store, with each store in a different geographical location, acting as a workstation. The operations model and the processes involved to carry out this model were designed and implemented by 'Integrated Retail'. Sales Orders of Retail Pro to be used Interface with export automation system Confidential and for Private Circulation Only
Slide 15: Retail Pro ® Implementation for Charles & Keith • • • • • Charles and Keith Pte. Ltd. One of the largest footwear retailers in Singapore Operates a chain of small format retail store in the name “Charles & Keith” and “Pedro” A total of 40 stores and growing Brand franchise across 15 countries – Indonesia, Malaysia, UAE, Japan, Taiwan, India, Pakistan, The Philippines, Saudi Arabia, Kuwait, Bahrain etc. • Promoted by Charles Wong, who on several occasions has been felicitated by Government of Singapore as outstanding entrepreneur Over 50000 SKUs including footwear, bags and accessories Confidential and for Private Circulation Only
Slide 16: Integrated Retail - Retail Automation International Clients Multiple Implementations for Chain Retailers Using Retail Pro ® Across Asia Confidential and for Private Circulation Only
Slide 17: Integrated Retail - Retail Automation International Clients Multiple Implementations for Chain Retailers Using Retail Pro ® Across Asia Confidential and for Private Circulation Only
Slide 18: Multi Mode Messaging in Real Time Subscription based messaging and workflow enabling platform for retailers communicating with: • • • • PCs Mobile phones PDAs Smart phones Confidential and for Private Circulation Only
Slide 19: Confidential and for Private Circulation Only
Slide 20: Confidential and for Private Circulation Only
Slide 21: Confidential and for Private Circulation Only
Slide 22: 'Integrated Retail' Retail IT- Technical Competence • • • • Worked on building an entire retail enterprise “Business Intelligence” suite Built a seamless interface with Tally for transaction posting Built interface with SAP and Oracle based proprietary ERP solutions Plug-in program development to enhance functionality: – ASN voucher – Price banding for consumer electronics – Customer loyalty points accumulation system Confidential and for Private Circulation Only
Slide 23: 'Integrated Retail' Retail Pro ® Complex Implementations XXXX – Proposed Retail Pro ® Schema RPRO Multi Main XXXX HO XXXX RO West RPRO Main XXXX RO South RPRO Main XXXX RO North RPRO Main XXXX RO East RPRO Main C&F Bangalore Store Comm. St. Store Brigade Rd. Store Jayanagar LEGEND Information Flow C&F TN Goods Flow SAP C&F Karnataka Store Mysore Store Mangalore Store Hubli Distributor Solution Retail Pro ® Confidential and for Private Circulation Only
Slide 24: Contact Bikash Kumar Integrated Retail Management Consulting Pte. Ltd., 100A Eu Tong Sen Street, # 04-01 Pearls Center Office Podium, Singapore - 059813 Tel: FAX: Mobile: Skype: +65-62220056 +65-62220057 +65-81808504 bikashkumar Email: bikash.kumar@integratedretail.com Web site: www.integratedretail.com.sg Bangalore . New Del hi . M umbai . H yd erabad . M anila. Confidential and for Private Circulation Only Singapore. Dubai . Bangkok