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Slide 1: 11 November 2008 Today’s Tabbloid PERSONAL NEWS FOR YOU THE RED ROOM Don’t Give Up NOV 7, 2008 12:51AM Recently there have been reports of a SOA drop-off in the face of the financial crisis. The stories here and reports here that since the beginning of 2008 there has been a fall in the number of organisations that are planning to adopt SOA for the first time. These potential late adopters seem to be delaying SOA uptake or flat out deciding not to adopt SOA. The two key reasons for not adopting SOA are, according to the the reports, a lack of skills and a lack of a viable business case. Interestingly the reports also show that European organisations have a near universal uptake of SOA, the US a moderate uptake, while in Asia there is a distinct lag. Does this make sense? Why does Europe find SOA compelling while Asia takes a much more cautious stance? Do the reasons for not uptaking SOA (lack of skills and lack of business case) have any relationship to the financial crisis? Or do they have more to do with culture and phase of economic development? It is interesting to me that Europe leads the way in SOA adoption. This trend is also evident in other areas such as enterprise modelling. I think it reflects the more structured European approach that appreciates coherent design and long term planning. This is in contrast to the more pragmatic shorter term focus of the US. Many parts of Asia are in a rapid process of ramping up their IT infrastructure. As such they have a choice – do they go for a quick project win that gives maximum short term business return or do they invest in an architected approach that costs more now but less over the longer term? Many organisations are in the process now of regretting the first of these approaches. It would be a major mistake for organisations to sacrifice the long term effectiveness of their infrastructures for the sake of short term gain even though it may be understandable that they may think along these lines because of the uncertain financial situation. Below is a graph showing the long term cost of different approaches. Over the longer term SOA is so much cheaper. If organisations had embarked on proper architected approaches earlier they would now be reaping the benefits of lower long term cost and so would be at significant competitive advantage in these difficult economic times. This is because SOA is a very cost-effective way of developing new processes and composite applications without big spending on new offshe-shelf applications. My question at the bottom of all this is simple – if you are not doing SOA what are you doing instead? Are you just building systems as you need, connecting them as you need? I have always felt that asking for a business case for SOA is meaningless. You don’t ask for a business case to use an architect or have an architecture when designing a building. You ask for a business case to build the building. But once you decide that the building is viable you don’t then have a business case for actually design it. It is assumed. Why is it that we treat IT in such a haphazard way? —Saul Cunningham THE RED ROOM Australian Federal Government and Web2.0 NOV 5, 2008 7:18AM 1
Slide 2: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 I read an interesting article this morning on the Australian IT website where Lindsay Tanner (Finance Minister) was quoted as saying “The rise of internet-enabled peer production as a social force necessitates a rethink about how policy and politics is done in Australia”. He went on to say “In the longer term, governments will have to adapt to information’s new online center of gravity.” The challenge for companies like Oracle who provide Web and Enterprise 2.0 technologies to Federal and State Government departments is changing the mind-set that was established some years ago when EDRMS solutions were first pitched and sold. Departments brought off on the grandiose (post edit: meaning more complicated that was actually required at the time) idea that they would be able to effectively manage electronic and physical documents through a single solution - allowing their content-creation processes to be supplemented by formal records keeping procedures within a single solution. However, in a lot of cases - only the records management solution was actually implemented - the document creation environment was often deemed too-hard or unnecessary for the department and placed additional constraints on the information workforce. If Mr. Tanner’s approach is to be successful, and we wish him every success in what he is trying to achieve, then these departments have to truly embrace the thought that their staff and their customers (you and I) will require an easy-to-use solution that provides information in context and enables participation within the process. Sounds like a load of marketing speak? Let me explain..... Ease of access to information requires some radical rethinking on the way that information is presented to the end-user. Simply deploying a solution that implements “Windows Explorer” on the Web isn’t good enough and nor is a solution that implements itself as a raft of nonintegrated silos of information. The Solution needs to be enterprise-class and needs to embrace and implement the Web/Enterprise 2.0 way of accessing information. Search rather than navigation is the key here and to make search work well - information categorization and classification needs to be automated and consistent. Users searching for information will retrieve relevant information based upon the terms that are entered or the keywords/tags selected. This is what we call information-context. The context in which information is searched for should follow-through to the way that the retrieved information is presented to the user. If we take the tax office (ATO) as an example, searching for the term “Christmas Trees” could result in many fragments of information being retrieved from the repository(s). By providing context to the search, the results can be narrowed enabling the right information to be presented to the user - ordering by relevance. The user may be searching for the tax rules relating to the sale of Christmas Trees from a private residence this is the information context and the end-user facing interface needs to take this into account. Once found, the user may want to start an online conversation about the tax-rules and this is what we call participation. Participation allows multiple persons to collaborate on an initiative which may be as simple as asking a question to a government tax-advisor or as complex as the creation of a new tax rule within the tax office itself. In either event, security and privacy become a challenge if using some of the historic information management solutions or even through some of the latest offerings from information-management vendors. Security needs to be tightly integrated into any environment where participation or collaboration is enabled and it isn’t as simple as introducing a directory-service with authentication unfortunately. When information passes through the traditional firewalls of an organisation - through eMail or through a Laptop being removed from site - there is a risk, and it is ever increasing seemingly, of the information falling into the wrong hands. Take for example, a government department who is working on a new policy affecting certain members of the population. The department is liaising with external organisations including lawyers, consultants and advisors. Information, and I’m referring primarily to documentation (Word, Excel, PPT in general), can be leaked to the public or to the press accidentally or otherwise. Implementing a solution where the control of access to this information can be guaranteed is a highly-desirable requirement when information-management requirements embrace Web/Enterprise 2.0. We call this Information Rights Management (IRM). Mr. Tanner went on to say “that the Government not only had to adapt to a world moving online, but would have to do so at an ever-increasing pace. As a huge creator and manager of information with an obligation to be open and transparent, we have little choice.” We think that Mr. Tanner is onto something here, the government is the largest manager of information and needs to look to implement a moreopen approach for the access of information - both internally and externally. Paul THE RED ROOM The Seven Deadly Sins of Modern Information Management NOV 5, 2008 6:40AM I was doing some research recently into Web and Enterprise 2.0 initiatives and came across an interesting article written by David Galbraith on his blog concerning the 7 deadly sins of Web 2.0. In his article, David describes these as... 1. Obsession with rounded corners everywhere. 2. Pastel colors. 3. Linear blends. 4. Fonts bigger than 15 pixels. 5. Avoiding tables, when they are the best solution. 6. Stretchable text columns that are too wide to read comfortably. 7. Ajax use that makes things difficult to link to. 2
Slide 3: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 ...which amused me somewhat as it focuses on the presentation aspects of Web2.0 rather than the fundamental underpinnings of this technology which is supposed to make information access easier for all. I thought about my area of expertise, information management, and started to jot down what I think the seven deadly sins of this area are (for modern information management systems anyway). 1. Thinking that Information Management is a one-way process. In today’s society, collaboration and participation are relevant to information management. It is certainly a multi-way process and all efforts should be made to introduce this philosophy wherever possible. 2. Not implementing a truly-integrated solution. Most organisations have multiple solutions that partly address information management for the enterprise. A modern solution should be truly integrated - both internally and externally, meaning that within its own environment the varying aspects of functionality should seamlessly work together and outside, should enable information from various sources to be integrated (or federated) into a common, single-looking solution. 3. Ignoring security, privacy and intellectual property. With collaboration/participation comes the challenge of security - both from a perimeter and from an information-protection perspective. Again, these areas should be seamlessly integrated (or made available) from an information management solution. 4. Forgetting that you have end-users. Yes, end-users are crucial to any successful deployment as I’ve said a few times on this site. Addressing end-user requirements and involving these people within the project/deployment processes will ensure success when rolling-out the solution. Addressing a modern approach to information access (particularly Gen-Y) is the way forward - highlighted by Lindsay Tanner in his interview with the Australian IT today. 5. Focusing on navigation NOT search. We used to think that implementing an explorer-like interface for information management was the right thing to do. It isn’t! End-users won’t always know which folder information has been stored in or the metadata applied by the original author so search IS relevant for an information management solution. Automatically applying metadata and/or extracting relevant information from the content enables any user to find information quickly and efficiently. 6. Not addressing the paper-issue. 20 years ago managing paper (or physical information of any kind) was inexpensive. Today, it is costing a lot of organisations a lot of money on a daily basis. The cost of managing paper within a process can be huge and the risk-exposure unimaginable in a lot of cases. Get the physical information digitised as soon as it arrives in your organisation and use an electronic workflow to manage the process for review/approval etc. Store the paper temporarily (30 days or so) then rely upon an enterprise-class archival solution that addresses your compliance and retention/disposition requirements. 7. Not addressing your compliance requirements. Around the world, government and legal agencies are regularly introducing newer and stricter requirements for managing information within an organisation. The process for storage, migration, retention and disposition of information can be audited in a lot of environments and organisations can no longer rely upon ignorance after deleting vital detail from their information management solutions - and yes, I do include your email solution here as well! Hope that helps... Paul THE RED ROOM Enterprise 2.0 OCT 31, 2008 1:52AM We’re starting to gain real momentum in the Australia and New Zealand market around Enterprise 2.0 and I thought it time to publish something to you around this initiative. Oracle, way back in the early noughties, started to look at the management of unstructured content to supplement its ability to manage structured information for the enterprise. This resulted in the acquisition of Stellent in November 2006 - yes, that is 2 years ago already folks! Since acquiring the Stellent technology, we’ve spent time and resource bringing ECM functionality into Fusion Middleware. Over the past month or so, we have been travelling Australia and New Zealand spreading the word about Enterprise 2.0 and what it means to both Oracle and to our customers and partners. The following diagram nicely details the four areas of functionality that we provide through Enterprise 2.0.... 3
Slide 4: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 For us here at Oracle, Enterprise 2.0 means bringing together content management, web content management, community, socialcollaboration and applications together in a single enterprise-level offering. We are the first to offer such a comprehensive platform around Enterprise 2.0 and we are very proud of this! Of the four key areas, the Community and Social-Collaboration components will be of most interest to organisations looking at ways of better-connecting with their customers and partners. This isn’t just FaceBook or mySpace for the enterprise - it’s a whole lot more functionality around the way that organisations need to work and it certainly helps satisfy the Generation-Y employees coming into business right-now who have been used to working in a particular way with their information, either through higher-education or otherwise. Oracle launched its Social-CRM solution some months ago, and this was the real first-step into this market place. We started to provide the capability for users of Siebel to link through social-community environments such as LinkedIn to leverage information within their processes. Look out for more events and announcements around Enterprise 2.0 in the coming months. Paul The appointment of yet another Oracle ACE Director in ANZ - Richard Foote and - brings the local number that I am aware of to 12 (out of a global 198) and this seemed a good opportunity to sing the praises of this important group of professionals. According to the Oracle Technology Website, “Oracle ACEs and Oracle ACE Directors are known for their strong credentials as Oracle community enthusiasts and advocates, with candidates nominated by anyone in the Oracle Technology and Applications communities. The baseline requirements are the same for both designations; however, Oracle ACE Directors work more closely and formally with Oracle in terms of their community activity.” (For more, go to here: But I think a better description is Richard’s own at his blog: “An Oracle ACE Director is someone who is not only recognised for past efforts and achievements but is also willing to commit themselves to ongoing participation and involvement in assisting the Oracle community.” Those who followed our Openworld blog posts would have seen that some of our Oracle ACEs in Australia are very active in the blogopshere namely Chris Muir , Marcel Kratochvil and Alex Gorbachev and now Richard Foote himself. THE RED ROOM Let’s hear it for those ACEs! OCT 23, 2008 10:39PM 4
Slide 5: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 But others of note include Connor McDonald, Dennis Remmer, Martin Power, Penny Cookson, Steve Adams, Steve Button Tony Jambu and Francisco Munoz Alvarez - many of whom are well known names in the ANZ Oracle community. These guys really are the elite of the Oracle Technology world and those fortunate to meet with them or see them present will be aware of the great value they bring the community with their extensive experience and understanding of Oracle Technology products and solutions. Its worth taking a moment to recognise the huge effort they make - above and beyond the call of everyday duty. View SlideShare presentation or Upload your own. (tags: oracle bi) To view the case studies please go here THE RED ROOM Oracle CFO Accounting Luncheon with ACCA SEP 26, 2008 1:43AM Oracle ran a CFO Luncheon around ANZ with ACCA Industry Accounting body. This Planning best practices lunch with guest speaker, Malcolm Ferguson, Committee member of ACCA Australia & New Zealand and guest Oracle customer presentations. Malcolm is an expert in business intelligence, specialising in planning systems for large organisations, mainly in the areas of budget forecasting and long term planning. Malcolm has occupied a number of financial management positions in the UK and Australia and is currently Practice Lead for BI and Analytics. As part of this role, he has spent the past few years working in-house at BHP Billiton. Malcolm’s presentation will focus on case studies from his experience, from a Financial Manager’s perspective. This was an opportunity to learn from Industry experts ACCA Australia & New Zealand, and Oracle customers; how performance management will help reduce your planning, forecasting, budgeting time, and improve the predictability of your future results. Powered by THE RED ROOM Final Day at Openworld - The Joy of “X”! SEP 25, 2008 12:47AM Wednesday was very clearly “Larry Day” at the Moscone centre in San Francisco. Overnight the excitement had built in The Blogosophere about the mystery X announcement and speculation was rife. CFO Safra Catz took the stage at 2.30pm to introduce HP as Oracle’s closest partner and largest customer and pretty soon the hardware theme was becoming prevalent. In particular, Ms Livermore highlighted that 51% of CIOs say they need to modernise their datacentre today to meet rapidly growing data requirements. Then Oracle founder and CEO, Larry J. Ellison, delivered the answer to the question on everyone’s lips: what is X? He announced Oracle’s formal move into the hardware business. In partnership with HP he first announced the Oracle Exadata Performance Storage Server capable of 1GB per second. Then, explaining with his characteristic sense of humour that it seems a shame to enter the hardware business with only one product, LJE debuted The HP Oracle Database Machine with great fanfare as the huge box - “1400 time the size of the largest iPod” emerged from out of the stage. Then HP’s Mark Hurd was beamed into the Keynote hall by video to add his excitement and to highlight the fact that the whole system is built on open standards. See Exadata here live on stage, and read the specifics here of the new offering here. Also, listen to Aussie Oracle ACE and blogger Alex Gorbachev give his reaction directly after the keynote and read his live blog from the Moscone Centre. Alex posted several pieces on today’s announcements so worth reading extensively. Centre Port Hsf Presentation Pdf Version View SlideShare presentation or Upload your own. (tags: oracle bi) Malcolm Acca 5
Slide 6: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 THE RED ROOM Excitement builds at Openworld...The X is coming! SEP 23, 2008 11:12PM Tuesday was dominated mainly by speculation at all three Moscone venues about what the “X” announcement could be. First there was this teaser by Andy Mendlesohn in his Keynote late monday. Tuesday morning Delegates were met with several banner’s stoking anticipation and you can read more at Alex Gorbachev’s blog post about the excitement surrounding tomorrow’s highly anticipated announcement expected at Larry Ellison’s Keynote Wednesday afternoon. Alex Gorbachev also talked to YouTube about the Cloud Computing announcement made on monday. Aussie Oracle ACE, blogger and CTO of Australian Oracle Partner Piction Marcel Kratochvil presented to the conference in the afternoon on the subject of customer migrations to Oracle Database 11g and shares some of his thoughts on 11g from the conference floor on YouTube. For more from Marcel on Multimedia and its use within Oracle database, read his blog, The Oracle Multimedia Blog. Paul Otellini gave a very interesting keynote on the importance of time, performance and energy cost optimization in business, and amid it announced a major partnership with Oracle to help customers migrate data between private and public Cloud Computing networks safely and at the highest performance levels. In the next Keynote of the afternoon, Oracle SVP of Fusion Middleware announced the next update of Oracle Business Iintelligence 10g that integrates with Oracle Enteprise Performance management to help customers derive more value from existing EPM (Hyperion) investments. As always with everyday at Openworld, there were several announcement are key importance made: · New Offering Combines Oracle and BEA Systems Technology to Extend Enterprise 2.0 and Portal Leadership · A new Industry Business Unit for the Insurance industry · New releases of the popular JD Edwards Suite: You can follows all the announcements made throughout the week at the Openworld Media Centre. Just to prove Openworld is really hard work for those attending and not just a junket, read Chris Muir’s latest update about his time in San Francisco. THE RED ROOM Openworld in full swing… SEP 22, 2008 10:44PM Monday morning (PST) Oracle Openworld got underway for real with an opening Keynote from Charles Phillips that saw a swathe of news announcements that included: * A demonstration of Oracle Beehive – the Only Complete and Open Platform for Integrated and Secure Collaboration * Middleware, Database and Enterprise Manager capabilities to help customers take advantage of the benefits of Cloud Computing, starting with support for the Amazon Cloud * The launch of My Oracle Support – a personalised and proactive platform for customer support Following Charles Phillips and a surprise appearance from Olympic Swimming legend Michael Phelps; Senior Vice President for Application Development, Ed Abbo, announced an extension to Oracle’s portfolio of solutions for the Apple iPhone – Business Approvals on the move; as well as an extension of Oracle’s Web 2.0-friendly Social CRM Applications with Sales Campaign and Sales Library. Senior Vice President for Oracle Fusion Middleware, Thomas Kurian, opened his Keynote in the afternoon by formally welcoming BEA customers to their first Openworld as Oracle customers and then announced the launch of the Oracle Weblogic Application Grid , an architecture for application infrastructure that enables greater resource efficiency, dynamic scale-out, and predictable quality of service for enterprise applications. For more insight on the announcements of the day, New Zealand Oracle Blogger Gareth Roberts provides a great summary on his blog. Oracle Openworld sees a much larger Unconference session than last year. Watch this short video vignette from Australian Oracle Ace and “One-size-doesn’t-fit-all” blogger - Chris Muir - talking about the Oracle Openworld “Unconference” and his presentation which he got elected for inclusion via the Oracle Mix community. Finally, CBA’s Jon Waldron spoke in a panel session on Clusterware about how he was able to consoilidate an 8 node Grid at the bank on Oracle-only software including Oracle RAC High A availability clustering technology to create a multi site failover with Data Guard. 6
Slide 7: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 THE RED ROOM THE RED ROOM Oracle Openworld 2008 gets underway... SEP 22, 2008 2:49PM As Oracle Openworld throws open its doors to the expected 43,000 delegates on Sunday evening in San Francisco, there’s plenty already going on. The Oracle Partner Forum in the San Francisco Hilton brought together partners from all around the world to share ideas and learnings. There is some video footage of Charles Phillips presenting there. Several of the more than 1,800 sessions set to take place throughout the week have already taken place, including one by Oracle Ace and blogger and newly Australia-resident - Alex Gorbachev. His session in Moscone West R2002 on “Under the hood of Oracle Clusterware” was extremely well attended with more than 230 delegates attending. In addition, Commonwealth Bank’s Executive Architect - Jon Waldron took part in an open Q&A session on “RAC OLTP Scalability”. Throughout the week, live coverage of the show can be found at the Oracle Openworld Video Blog. Australian Oracle Ace and “One-size-doesn’t-fit-all” blogger - Chris Muir - has already posted a report from his first day at Openworld. Then finally, the main conference got formally under way in the main Keynote Hall in Moscone North with an introduction by San Francisco Mayor Gavin Newsom followed by political strategists James Carville and Mary Matalin with their unique and insightful take on the current US Presidential Election Campaign. Selected highlights of the keynotes can be seen at the Video blog mentioned above. Ultimately the lesson for businesses to take from the highly unpredictable nature of this campaign, said Mary Matalin in her Keynote, is to remember to “control what you can but be prepared for the things that you can’t” and that “we don’t know what we don’t know”. But James Carville’s powerful and memorable message, however, most likely resonated most with the delegates: “You are living in the period of the most rapid change that has ever happened!” Sundance, Snow and the Data Center SEP 18, 2008 7:55AM I know what you’re thinking, Sundance the famous ski resort in Utah and snow paint interesting images so why have i destroyed this very appealing vista with the words Data Center? Well that’s because Oracle is building a new data center near the Wasatch Range that is nothing but ordinary. Although this data center may not make it on Lonely Planets top 10 attractions in Salt Lake City it probably should. Especially if you’re one of those CIO’s that has been tasked with greening your data center or in Oracle’s case a snow white data center. Data centers have enormous pressures on then now, years ago 5x9’s was an admirable goal for uptime. Storage has ballooned to over 45 gigabytes per person and terms like Exabyte have entered the vernacular (1 million terabytes). Storage however is now reducing in costs, in 2009 the second highest costs according to IDC for a data center management is energy with labour being number one. Along with energy comes heat, the two go hand in hand with the more equipment comes more heat and then more cooling. Data centers according to McKinsey and Company could exceed airlines as a greenhouse polluter by 2020. Simply put we all need to do out bit for the environment, and data centers need to move along with the times. So what’s special about Oracle’s new data center or “Project Sequoia: Oracle Utah Compute Facility” in simple terms – everything. Not everyone gets to build a data center from scratch, fortunately for Oracle we are old hat at this - the data center in Austin is our current facility and won the “data center of the year” when commissioned and Oracle was the recipient of the “EPA 7
Slide 8: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 Green Power Leadership Award” since it consumes approximately 50% less power than equivalent sized facilities. Project Sequoia has further optimisation around HVAC using the environment for instance- if you have been to the snow the air is cool and dry which is ideal for data centers and even on days up to 29deg C the cooling systems will have savings. But power and cooling efficiency will only take you so far, Linux and virtulisation change the game further. And we have seen within our own environment how these technologies have an impact on real estate, electricity and improved utilisation of the infrastructure. Oracle Open World in San Francisco is occurring next week and will have a strong green theme with some exciting announcements to follow. In ANZ we will be running a series of “Greening The Data Center” forums in the coming months. At these events you will hear firsthand about Project Sequoia which when complete will stretch to nearly half a kilometer, Linux, Virtulisation and other solutions that can help transform your Data Center. I look forward to seeing you at these events, in the mean time get your lonely planet guide out and head for them snow peaked hills in Utah. II) in The Moscone Centre, Level 4 • Australian Oracle Certified Partner, Seertech, is presenting on “BPO: Beyond the Obvious” on Tuesday 23rd September at 12.30pm in Moscone West Room 3018 and also on “Learning Management Outsourcing” Wednesday September 24th at 5pm Moscone West Rm 3018 • Newly arrived Oracle ACE and blogger Alex Gorbachev presenting on “Under the Hood of Oracle Clusterware” on Monday 22nd September For those not attending, the following online assets will help you get the most from the show fromn the comfort of your desk: 1. Openworld Twitter Feed 2. ANZ Openworld Twitter Feed (Twitter users will be able to follow all discussion around Openworld by searching Twitter search - for #openworld08) 3. Openworld @ YouTube: 4. Openworld Blog 5. Openworld Home page Watch this space for more news and highlights as the show unfolds next week! THE RED ROOM Oracle Openworld just around the Corner! SEP 15, 2008 6:37AM Oracle Openworld opens in San Francisco on Sunday 21st September. Details of all the Keynotes can be found here and those not able to travel to the US for the show will be able to watch keynotes by Larry Ellison, Charles Phillips, Thomas Kurian, Paul Otellini and Mark Hurd among others will play live on the web but will also be archived for later viewing. Note in particular that James Carville - the election strategist credited with Bill Clinton election success in 1992, will be opening the conference on Sunday evening. For those heading out to San Francisco next week, the following ANZ presentations will be worth attending: THE RED ROOM Oracle Security Forum SEP 8, 2008 1:25AM • West Australian Dept of Educ (WADET) speaking on the use of Oracle L360 for 800 schools across 2.5m kms - 24th September at 1pm at Westin hotel. • Australian Oracle ACEs and bloggers Chris Muir and Marcel Kratochvil presenting at the Openworld Unconference on “ADF Methodology” and “Using PL/SQL Conditional Compilation” respectively on wednesday 24th September at 9am (Overlook I and 8
Slide 9: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 insight into the pitfalls of IDM projects and how to maximise the chance of success. Here are the presentations for you to browse and the accompanied podcasts. Oracle Datasecurity, ISACA Raymond Young View SlideShare presentation or Upload your own. Oracle Datasecurity, Chris Pickett View SlideShare presentation or Upload your own. Oracle Datasecurity, PWC Andrew Elsworth View SlideShare presentation or Upload your own. Oracle last week completed its latest security forum in Sydney and Melbourne with a host of industry leading speakers from organisations like ISACA, PWC, Agreon and Oracle. We also had the fortune of BAE presenting their case study on deploying IDM. The day started with Raymond Young from ISACA (in picture on left) presenting Governance for Performance as our keynote, Raymond discussed why IT projects ofter fail and his quest to improve the greater good of project management by addopting some sound princilples. Chris Pickett from Oracle deliverd two presentations, one on Dataprivacy and Complaince. The second one was a look into the future with a preview of how IDM has evolved and where its heading to. Andrew Elsworth from PWC gave guidance on Developing a compelling security strategy. If you have ever wanted to get a project funded, Andrew is the guy to help you and his presentation gave an excellent insight to some of the proven methodologies that PWC have developed. Last but not least we had Brian Brannigan from Agreon one of the leaders in IDM project deployments in ANZ. Brian gave us an excellent Oracle Datasecurity, Agreon Brian Brannigan View SlideShare presentation or Upload your own. Powered by 9
Slide 10: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 Marc Caltabiano This week I attended a customer event around the impact of eDiscovery for the legal community... Social Networking: The Art of conversation Oracle’s ANZ Recruitent Blog – August 8 David Talamelli I have written a few entries on the increased use of Social Networks in the IT and the Recruitment Industry... Finally – a couple Of Blogging Oracle ACEs presenting at Openworld this year: A presentation trifecta One Size Doesn’t fit all – August 14 Chris Muir I’m happy to announce that my presentation “Back to basics: Simple database web services without the need for an application server” has been accepted at 3 conferences... Powered by THE RED ROOM August Aussie Blog Highlights… SEP 1, 2008 7:55AM Our regular round-up of what piqued our interest in the local blogosphere in August: IT Project Management IS rocket science! Aide Memoire – August 13 Kate Carruthers For years I’ve been telling people that delivering successful IT projects is not ‘rocket science’... Inl. Comment by Oracle’s Saul Cunningham Change management and technology implementation InSpecht – August 20 Michael Specht For many years I have felt that change management has been one of the most underrated and overlooked component during technology implementation... Incl. Comment by Oracle’s Marc Caltabiano The trouble with Enterprise 2.0 Aide Memoire – August 24 Kate Carruthers It’s not the technology that is the problem with adoption and implementation of enterprise 2.0, rather is the people, culture and habits we have built up in the workplace... Incl. Comment by Oracle’s Paul Ricketts Non-Unique Indexes and Direct-Path Inserts (What In The World) Richard Foote’s Oracle Blog – August 6 Richard Foote The OTN Database Forum has had some really good threads lately and something that came up was the question of indexes and Direct-Inserts which I thought might be worth a mention here... Aside from The Red Room, there are several other local Oracle blogs, this month we thought we’d shine the spotlight on these two: eDiscovery and Information Lifcycle Management The Light Bulb Effect – August 14 Alex Gorbachev at Oracle Open World 2008: Under the Hood of Oracle Clusterware The Pythian Blog – August 15 Alex Gorbachev If a MySQL DBA from Pythian goes to Oracle Open World, it would be a shame not to send an Oracle bloke, so there I am — presenting a 90minute session on the first day of the OOW 08 entitled Under the Hood of Oracle Clusterware... THE RED ROOM Can IT beat the clumsy human pt1 AUG 28, 2008 11:58PM 10
Slide 11: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 several volumes of an encyclopaedia. Or 1000’s of contact details. With email synchronisation being more common now, again the clumsy human doesn’t have a chance. See part 2 of the clumsy human for some recomendations THE RED ROOM Can IT beat the clumsy human pt2 AUG 28, 2008 11:46PM One of the greatest challenges is securing data, especially for some reason data that contains information on people. It’s almost like personal data morphs into the people it represents and wants to break free of the constraints placed upon it within the database and applications. When you look at how many ways data can escape these constraints you often wonder is it possible to protect from humans from assisting in data breaches. So let’s have a quick look at what can go wrong; “Export” could be the greatest contributor to data breaches ever. How many people use this luxurious command to get data into excel so they can massage it with pivot tables. Now the clumsy human is a simple being so files are often labelled like “first half year forecasts” or “details of registered guests”. Once this data is exported from the confines of a structured data store and let loose in the unstructured world there is little that can be done. “WEB2.0” have you noticed how easy it is these days to share files across the internet via social network sites, cloud computing, software as a service, online storage, instant message ect. Indeed except for twitter almost every other WEB2.0 technology is a haven for moving data. For the clumsy human it’s all too easy to store data somewhere in the cloud for convenience and backup assurance. “eBay” unfortunately shows these clumsy humans like nothing else. Only last week it was revealed a poor and i suspect now unemployed individual sold a work PC via ebay that contained private customer data. Regardless what process’s are in place the clumsy human needs to follow them. Do we insist all devices with a hard disk be destroyed via some huge cheese grater when decommissioned? – Probably. “Smartphones” are again a great leveller when it comes to corporate security. Almost everyone has a phone with at least 256MB of RAM. This amount of RAM seems small these days, but 100MB can store So how do we stop this pesky private information from escaping? With rose coloured gasses on you could solve this with business process, education and the ubiquitous “Correct usage of IT assets contract” The chances that everyone will fall in line, is of course farcical. People inherently look for short cuts, forget things and just make mistakes. I am sure the person that sold the PC on ebay thought they deleted the files. Data privacy software is very advanced and the industry has answers for most of these problems. If data is stored in a database, there is no excuse not to have it locked down. Data can be masked automatically if it’s moved from the original tables, the same data can be encrypted on disk, on the tape and even up to the presentation layer. If this data needs to be flighted off the database users can wrap security around the data file in excel for instance and set rules around who can open the document and for how long the document can live. These technologies can all be referred to as preventative controls. Additional preventative controls around the database can classify data so only roles or individuals with the right 11
Slide 12: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 classification can view the data. If you think the term classification seems like something Jason Bourne would have to deal with your correct. In fact most of the database security solutions have been tried and tested with various security organisations around the world. Identity Management (IDM) also offers a number of elegant ways to protect this data, in my experience most organisations have a reasonable account of how to get new employee into a role and provision him/her with the relevant access entitlements so they can work. What i see however is poor practices around de provisioning users or removing access once this person leaves or even transfers to another role in the organisation. The end result is that most organisations have more employees’ accessing systems than physically on the payroll, because the removal of entitlements is a lower priority that is typically resource intensive. This issue is referred to as orphan accounts; these orphan accounts represent a huge security risk also. Many stories exist in the world of employee’s accessing data after leaving an organisation. At you can see numerous examples for this. Running “Who has access to what?” reporting may seem mundane but it’s essential. IDM can automate this problem by matching HR or payroll records to the IT systems user databases. See HR here for an article on how this works. So we might not be able to protect the clumsy human from himself or herself. But we can start using security solutions to protect this data in the first place. is on the side bar of this blog or go here Powered by Powered by THE RED ROOM Oracle MAA Workshops AUG 22, 2008 12:58AM Recently Oracle ran two events focusing on Maximun Availability and Business Contiuity. The events, one in Melbourne on the 31st July 2008 and, one in Sydney on the 1st August 2008, attended by a total of 150 customers. The customers were given a presentation on how the new release of Oracle 11g has made high availability, no longer the domain of the customers who have multi million dollar IT budgets, but can now be affordable by all. Then after the break there was another example of real life, with a DBA ‘Bake off’. Called DBA1/DBA2 each live session was given two complex production problems to solve, each problem had to be solved in 4mins. DBA1 used the common practices of SQL scripts and command line techniques, where as DBA2 used Oracles management framework to solve the problems. Guess who won!!! THE RED ROOM Have you ignored PCI AUG 20, 2008 12:09AM If you want to hear the podcasts for this event click away below. And for more information on these topics please contact Barry Matthews. His link Think about who has your credit card details, when you look at your 12
Slide 13: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 household dealings they include council, electricity, gas, water, building insurance, car insurance, petrol and it goes on. I am sure all of us have at least 50 relationships with various organisations via consumer spending with credit cards. In fact it would be greater when you factor in frequent purchases like clothing. When you consider the rapid growth of internet espionage, fraud and identity theft what is being done to protect us. PCI is the best example of legislation that is designed to protect the mums and dads. The PCI Data Security Standard is nothing new; it has been around for a few years and depending on the region it can be front of mind or ignored. In the land of compliance (USA) of course PCI has seen heavy adoption, but in Asia Pacific the adoption has been lagging. So what is PCI, well to put it simply the card merchants AMEX, Diners, Visa, JCB and Mastercard came up with a set of recommendations or best practices for any organisation that deals with credit card data. For example encrypting card numbers or making sure your systems are patched to the current versions so they are less succeptable to hacking are examples of these recomendations. There are 12 in total, and on reviewing them you have to wonder why they wouldn’t be adopted. It just makes good sense. That’s clearly the problem, when does “good sense” make a good business plan. Rarely if at all is my opinion. With the IT industry unable to propose anything it seems unless tied to an ROI, TCO, SLA or some other acronym, simply put compliance especially in Australia is a tough sell. Where is the pain! Well the pain is coming, credit vendors currently do fine organisations for failing PCI audits, but the organisation may never suffer the fine. Banks can at their discretion choose to absorb the fine and not pass it onto their customer. If the organisation that has failed the audit has significant financial heft, and hence contributes a large revenue stream the bank would for the sake of the relationship simply eat the fine. But these fines are now becoming more frequent and larger. Plus the smaller Level 2 and 3 merchants are coming under closer scrutiny. So now the banks will be forced through the size and frequency of the fines to start passing more of them onto their customers. This of course is great news for consumers like you and me since we deserve a better deal when it comes to privacy and protection of our financial dealings. With this changing dynamic of banks pasing down the fines, and the continuous IT mantra of “do more with less” IT automation is coming of age across the board. Most organisations have come to terms with automating employee on boarding or provisioning user accounts, offering self service to change your home address, mobile phone number or a password. So why not automate your compliance regime. The following deck outlines the 12 guiding principles of PCI and shows how oracle IDM and Database Security solutions can overlay these requirements. If you would like more information on PCI, and how to start. Give us a call. PCI Presentation by Carl Terrantroy - Upload a Document to Scribd Read this document on Scribd: PCI Presentation by Carl Terrantroy THE RED ROOM Australia #1 in ADS in Australia - its official! AUG 19, 2008 7:00AM Further to my last two posts, we have just distributed a press release with the following data that offically establishes us as the leader in Application Deployment Software in Australia. Specifically the following data: - Oracle announced that leading IT market research and advisory firm IDC has ranked Oracle as the Asia Pacific (excluding Japan) market share leader with 30.5 percent market share in the application deployment software market based on total software revenue for 2007. - According to the report, Oracle was the fastest-growing application deployment software vendor among the top five vendors Asia Pacific (excluding Japan) in 2007, posting 38.1 percent revenue growth from 2006 to 2007. - Oracle grew faster than the market as a whole. - According to IDC, the application deployment software market grew 23.7 percent in 2007 in Asia Pacific (excluding Japan) to approximately $665.5 million. - Major marketshare growth from Oracle (excluding BEA) from 10 to 15 per cent of the market and over 100 per cent growth in revenue (IDC) - Oracle (excluding BEA) grew over 7 times faster than the nearest competitor (IDC) - Oracle (+BEA) is #1 middleware vendor in Australia with 25% marketshare (Gartner) 13
Slide 14: Today’s Tabbloid PERSONAL NEWS FOR YOU 11 November 2008 THE RED ROOM BAE Takes SOA From 0-100 In 3 Months AUG 19, 2008 6:42AM Check out this latest Oracle Video on YouTube of Craig Mackereth, Manager of Business Systems, at BAE Systems Australia talking about the SOA journey that BAE has taken recently. As one of the leading defense organisations with huge global reach they face all the typical challenges of managing a complex distributed application infrastructure and more. Craig talks of the classic need of a flexible, scalable IT infrastructure that supports the acquisition strategy typical of the defense industry. The acquisition strategy gives rise to a real need to rapidly link together disperate systems. Craig details how BAE used Oracle SOA Suite and Oracle Identity Managment Suite to link and secure Oracle eBusiness Suite HR, Finance and Maintenance Repair Systems to older legacy applications that needed to be kept in place with no changes. The use of SOA Suite in particular realised a responsive, more managable environment that supported future integration requirements arising from new acquisitions. The work was done in 3 months with no prior knowledge of SOA and skillsets of many developers coming from Microsoft environments could be re-used with a small training effort. So much for the belief that SOA is too hard! This system has since been given an Innovation Award at Oracle Open World in recognition of the rapid delivery of a valuable business solution. Its great to see real world examples of SOA in action. [BTW there are plenty more Oracle videos at YouTube- just seach for “OracleVideo”]. Saul. 14

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