Slide 1: ContactOffice Virtual Office
Emakina Academy 8 : Enterprise 2.0 14 June 2007
Slide 2: ContactOffice ?
Office 2.0 suite of applications Collaborative & Messaging solution Founded in 2000 by 4 Belgian serial internet entrepreneurs Presently more than 350.000 users
Slide 3: Functionalities
State-of-the-art Office 2.0 application
Group Organiser Messaging Documents Repository
Web upload or WebDAV RSS & Vod/Podcasts, Public sharing Shared Calendar (RSS) Shared Contacts To Do Shared Notes Shared Bookmark (RSS) Forum, Wiki Bulletin Board Rss Reader . Mail (+ RSS) IMAP4 & POP3(s) SMTP, Webmail Antivirus & AntiSpam SMS, Fax, Alerts & Chat Synchronisation with organisers, pda's, phones Mobile access
Mobility Solution
Slide 4: Functionalities
Slide 5: Functionalities
Slide 6: Functionalities
All of the tools are Integrated in one User-friendly web 2.0 Interface and allow for Sophisticated Sharing
Slide 7: Integration
“There is a strong desire to purchase Web 2.0 technologies — blogs, wikis, podcasts, RSS, social networking, and content tagging — as a suite”
March 20, 2007 “CIOs Want Suites For Web 2.0” by G. Oliver Young Forrester
Slide 8: Current Interface
http://www.contactoffice.com
Slide 9: Ajax based Interface
http://beta.contactoffice.com
Help and extra information
Indication of new + total number of items in lists
Dashboard giving quick access to main features
Navigation repeated on left
Slide 10: Ajax based Interface
Click to sort
Marquee selection
• Multiselect, select range, (un) Select all
• Drag & drop • Special keys handling • Sortable columns • Contextual menus
• Data grid, •logical scrolling
Slide 11: Ajax based Interface
•Right-click contextual menu
MenuBar in PopupPanel
Slide 12: Everything can be shared with users and groups!
Sophisticated Access Right Model at user level Applications : Individual user, Families, Associations, Companies, Departments, All kind of teams, ...
Slide 13: Commercial Model
Hosted, Security, SLA Personalised, Private Label versions SSO : LDAP, CAS, RSA ClearTrust, ... API : XML-RPC
Slide 14: How big ?
1 million registrations 350.000 active accounts 250.000 paying accounts Global, 6 languages Profitable since 2003!
Slide 15: Technologies
OO Architecture : Object Oriented Database Pure Java Backend (POJOs only) Build for scalability Clients abstraction layer:
Web (HTML & CSS) Pocket Explorer + Symbian Wap (WML) Voice XML (prototype)
Slide 16: Some happy customers
Slide 17: Why did they choose Contactoffice?
Accessible at anytime from anywhere Reduced costs of acquisition and maintenance No investment and maintenance of material Uptime of more than 99,99% Great flexibility of deployment Update automatically included Allows for collaboration outside intranet Available in ASP and License mode Security of the data
Slide 18: Case Mobistar: objectives
• Objective: Offer Mobility Solution for mail and organiser to SME and Soho customers in order to facilitate the sale of GPRS. • Mark-up on CO price in order to increase the « Arpu » • Create traffic revenus with SMS and GPRS
Slide 19: Case Mobistar: Approach
• Management of the application on CO servers • Offer for 3 subscription formulas in combination with GPRS subscription • Direct and indirect sales of combined package (presented in a box) • Offers access to web, wap, PDA and smartphone version • Integration with Mobistar backoffice, hotline. • SMS traffic is unlimited and billed on monthly invoice
Slide 20: Case Trade Federation: Fnaim
• Association of real estate experts (France) • 800 Members spread over country • Official Professional Association that defends the interest of the trade and gives services to its members
Slide 21: Case Trade Federation: Objectives
• Objective: Share and dessiminate information with its members • Offer efficient work tools to its members • Have a collaborative tool for secretariat • Members are spread all over France • Need for user-friendly tool • Accessible from any computer (mobility) • Easy administration
Slide 22: Case Trade Federation: Approach
• Management of the application on CO servers • Offer 1 basic subscription to all members of association, they can upgrade to paying packages if they want with online-payment • Tools: Calendar, Docs, Mail, SMS, Contacts, Forum • Creation of personalised version with batch creation of account for members. • Simple manual administration via Web-based administration tool.
Slide 23: Case University: Lyon 2
• University of human sciences of Lyon • 24000 students, 3000 staff and professors • At the forefront in France in elearning and implementation of Information Technology
Slide 24: Case University: Objective
• Offer a professional communication and working tool to students, staff and faculty • Tool should be rapidly installed in existing infrastructure (own servers: linux and Max OSX, LDAP) • Application should be managed and monitored by internal technical staff • Recuperation of existing information in mail and virtual disk drives • Data flows in order to import interesting contacts out of LDAP into addressbooks and inject student course schedule into calendar
Slide 25: Case University: Approach
• Application was installed from distance on Linux infrastructure • Integration with Ldap developped in order to use logins and paswords present in Ldap • Different subscription formula dependent on profile (student, staff, faculty) • IMAP was used in order to allow users to recuperate mails and folders from old mail accounts • XML data inflow procedure was developped in order to import data in addressbook and calendar • XML-RPC for showing data of accounts in student portal page (#
new mails, # new appointments,…)
Slide 26: Other cases:
Electrabel: First energy operator in Belgium Some categories of Electrabel staff
use a secured Intranet (automatic SSL encryption) to access documents quickly and easily.
TNT Airways: Express Courier company TNT Airways Belgium staff are provided with a communication software (email and SMS) to allow for an efficient transmission of information. In addition they get acces to document sharing tool
Slide 27: Life Demo
http://www.contactoffice.com or http://beta.contactoffice.com
Free test account @ your disposal. Don't hesitate to contact me.
Patrick De Schutter patrick@contactoffice.com +32-(0)2-647 92 35
