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Slide 1: workFLOW the art of getting unstuck Presented by Kelly Goto kelly@gotomedia.com
Slide 3: so how do we adopt ‘agile’ to our environment?
Slide 4: waterfall
Slide 5: waterfall + UCD
Slide 6: waterfall + UCD + scrum
Slide 7: waterfall + UCD + scrum + UX
Slide 8: waterfall + UCD + scrum + UX + XP
Slide 9: <?>
Slide 10: The (fr)Agile Truth
Slide 11: Agile is a process; it is not a solution in itself. Many believe they are “agile” when, in fact, they are running in circles with no plan.
Slide 12: www.dilbert.com © Scott Adams, Inc./Dist. by UFS, Inc.
Slide 13: www.dilbert.com © Scott Adams, Inc./Dist. by UFS, Inc.
Slide 14: www.dilbert.com © Scott Adams, Inc./Dist. by UFS, Inc.
Slide 15: “They think they are working in an agile process, but they are only dealing with the fire at their feet day after day.” - A 2.0 mobile client “Agile means no spec, a tight deadline and high expectations.” - A 2.0 mobile client
Slide 16: (looking for the source for this!)
Slide 17: You cannot affect every part of your organization, but you can start with a small part and improve it one piece at a time.
Slide 18: wikipedia.com
Slide 19: traditional wisdom breaking with tradition transcendence wikipedia.com
Slide 20: Shu is the state of learning, adopt procedure without modification. Ha is the state of detachment, understand methodology via mastery of technical mechanisms. Ri is the state of transcendence, now methodology can become your own. vikashazrati.wordpress.com
Slide 21: stuck vs. unstuck
Slide 30: getting unstuck
Slide 31: getting unstuck Performance Advance Phase Stuck Phase Unaware Phase AHA moment! Time
Slide 32: aha moment! “It’s better to be a FLAMBOYANT FAILURE than a MEDIOCRE SUCCESS.” - MALCOLM MCLAREN
Slide 33: aha moment!
Slide 34: flow Flow also happens when a person's skills are fully involved in overcoming a challenge that is just about manageable, so it acts as a magnet for learning new skills and increasing challenges. If challenges are too low, one gets back to flow by increasing them. If challenges are too great, one can return to the flow state by learning new skills. From: http://psychologytoday.com/articles/pto-19970701-000042.html
Slide 35: flow In Mihaly Csikszentmihalyi's book, flow is defined as being so totally absorbed in what you're doing that you lose track of time. You even lose track of you as a separate self.
Slide 36: no ‘flow’ email distraction (client freaking out) wireless drops facebook distraction emergency phone call with client to discuss new direction starting work new client lead and meeting needs to be set up ASAP computer crashes and no email access printer stops printing for no reason funny youtube video everyone has to watch computer freezes
Slide 37: vs. ‘flow’ email and internet flow effortlessly no distractions starting work full concentration
Slide 38: flow flow anxiety challenges apathy boredom skills
Slide 39: the flow fundamentals
Slide 45: the flow fundamentals (the things that we need) vision • purpose support • buy-in knowledge • ability collaboration • synergy tools • framework attitude • fearlessness progress • results
Slide 46: context VISION PURPOSE COLLABORATION SYNERGY CULTURE SELF TEAM flow PROCESS KNOWLEDGE ABILITY
Slide 47: context CULTURE SUPPORT SELF TEAM flow PROGRESS PROCESS PLATFORM
Slide 48: context CULTURE FEARLESS + FUN! PROCESS TEAM flow
Slide 49: corporate culture CEO VP Director Director VP Director Manager Dsgn Manager Dsgn Manager Manager Dsgn Manager Dsgn Dev Dev Dsgn Dev Dev Dev
Slide 50: 2.0 culture CEO VP Director Director VP Director Manager Dsgn Manager Dsgn Manager Manager Dsgn Manager Dsgn Dev Dev Dsgn Dev Dev Dev
Slide 51: 2.0 culture CEO VP Director Director VP Director Manager Dsgn Manager Dsgn Manager Manager Dsgn Manager Dsgn Dev Dev Dsgn Dev Dev Dev
Slide 52: 2.0 culture CEO VP Director Director VP Director Manager Dsgn Manager Dsgn Manager Manager Dsgn Manager Dsgn Dev Dev Dsgn Dev Dev Dev
Slide 53: are you in the FLOW?
Slide 54: twitter vision & purpose support & buy-in knowledge & ability collaboration & synergy platform & tools attitude & fearlessness progress & results
Slide 55: twitter vision & purpose support & buy-in knowledge & ability collaboration & synergy platform & tools attitude & fearlessness progress & results
Slide 56: twitter vision & purpose support & buy-in knowledge & ability collaboration & synergy platform & tools attitude & fearlessness progress & results
Slide 57: twitter vision & purpose support & buy-in knowledge & ability collaboration & synergy platform & tools attitude & fearlessness progress & results
Slide 58: twitter vision & purpose support & buy-in knowledge & ability collaboration & synergy platform & tools attitude & fearlessness progress & results “We built Twitter using Ruby on Rails because it allows us to work quickly and easily--our team likes to deploy features and changes multiple times per day. “ - from the twitter website
Slide 59: twitter vision & purpose support & buy-in knowledge & ability collaboration & synergy platform & tools attitude & fearlessness progress & results “We built Twitter using Ruby on Rails because it allows us to work quickly and easily--our team likes to deploy features and changes multiple times per day. “ - from the twitter website
Slide 60: twitter vision & purpose support & buy-in knowledge & ability collaboration & synergy platform & tools attitude & fearlessness progress & results
Slide 61: twitter vision & purpose support & buy-in knowledge & ability collaboration & synergy platform & tools attitude & fearlessness progress & results
Slide 62: twitter vision & purpose support & buy-in knowledge & ability collaboration & synergy platform & tools attitude & fearlessness progress & results
Slide 63: project factors Static Marketing Web Site (little functionality) Stakeholder-rama Business Req Absolute Hard Deadline (no flexibility) Tied to a legacy system Dynamic Application (full functionality) Autonomous Team Flexible Requirements Flexible Delivery (within timeframe) Stand-alone app or functionality
Slide 64: focal perspectives • process • people • platform
Slide 65: process
Slide 66: UCD + agile hybrid process “waterfall” style up front design requirements iteration planning & features prioritization contextual research / needs analysis initial stakeholder participation
Slide 67: UCD + agile hybrid process incorporate sprints / iterations integrate user testing between sprints reprioritize after each release cycle
Slide 68: UCD + agile hybrid process incorporate sprints / iterations integrate user testing between sprints reprioritize after each release cycle
Slide 69: people
Slide 70: DESIGN (front end) DEVELOPER (back-end)
Slide 71: DESIGN (front end) DEVELOPER (back-end)
Slide 72: DESIGN (front end) Rich App / 2.0 Web Development DEVELOPER (back-end)
Slide 73: agile development
Slide 74: user experience agile development
Slide 75: user experience agile development
Slide 76: user experience agile development Iterative, flexible UNSTUCK!
Slide 77: structured teams Manager Art Director Designer Developer Engineer Developer Researcher Developer Researcher
Slide 78: agile teams Smaller Size Self-Managed UI Design/ IA Research Info Design Higher Skill Set UI Design/ IA Engineer Engineer Engineer Engineer Engineer Research UI Design/ IA Research Info Design Info Design Engineer Engineer
Slide 79: team dynamics Non-traditional project management Less focused on documentation - more on communication Manager/lead is part of the team (sub-managers) Team is self-governing within stated guidelines Team has a system of self-check points and milestones
Slide 80: platform
Slide 82: cms showdown minimal to fully scalable web sites light coder developer wordpress • • Not just a blogging tool Easiest to set up and administrate Many predefined themes, templates and modules • Not set up to support complex sites or scalability needs Plug-ins often “break” with upgrades • • • joomla Large community & designer friendly Easy to set up and customize - a good mix for designers and developers Still not as user friendly as Wordpress, nor as developer-friendly as Drupal • • • • • drupal Very developer friendly and customizable Designed for out-of-thebox community modules • Can support multiple sites Admin is complex, steep learning curve Documentation is not great, filled with jargon • • plone The most powerful out-of-the-box permissions and content control Many modules and community to support Requires customized hosting environment Need a developer who knows Python to customize • • •
Slide 83: shoshin beginner’s mind
Slide 84: "We loved having him, but he couldn't sing to save his life." McEnroe stuck with it, however, taking voice lessons and eventually recording 10 original tracks.
Slide 85: yoyu