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Yms social-matthew ledford v1.1 yahoo merc summit-chicago 

 

 
 
Tags:  foursquare  facebook shopping  yahoo store  twitter  social media 
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Published:  January 28, 2012
 
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Slide 1: • The Social Shift... New Title-Mobile Commerce SOCIAL SMOCHIAL – Interuption marketing is dying... MATTHEW LEDFORD TWITTER: @MATTLEDFORD WHAT IS THE BIG D?
Slide 2: PROJECT Savior or #Timesuck JULY 11 2010 DATE Who doesn’t have info overload? CLIENT MATT LEDFORD­FASTPIVOT
Slide 3: GET SOCIAL IN 10MIN WHY? HOW: THE PHASES/TOOLS & TACTICS CASES: USER GENERATED CONTENT
Slide 4: WHY  SOCIAL? Where do your customers  spend most time? time? Where is the Return on  Investment (ROI) Greatest?
Slide 6: Facebook What is not to like about LIKE!?! Feeding links into Facebook!
Slide 7: PROJECT Facebook Stores? JUN 2010 CLIENT DATE Gundogsupply by single feed SINGLEFEED/GUNDOGSUPPLY
Slide 9: Twitter Dell Perfect for Woot.com Listening for Customer Service and Customer Relationship Mgt aka “Social CRM” Comcast BestBuy
Slide 10: FourSquare Now on Main Street Herd instinct
Slide 11: Shared LifeStream Six degrees is now Six Pixels of Separation:  Connected Sync and Asynch
Slide 12: WHEN N HOW SOCIAL? Dedicated Focus to Listen First Engage Diplomatically Be prepared to give before you get
Slide 13: ARE YOU READY? Listen first... “Seek first to understand, then to be understood.” Steven Covey
Slide 14: HOW FAST IS WORD OF  MOUTH NOW? Click speed of light Persists via social search
Slide 15: MORE VOCAL, MORE SOCIAL MORE MOBILE Cases: YouthMinistry.com Commerce Community WorldSoccershop.com Fans HockeyMonkey.com User Generated Content
Slide 16: TIME ON FACEBOOK EXCEEDS TIME SPENT ON GOOGLE. REVIEWS MATTER ONSITE AND OFF... Online Real Estate Location, Location, Location
Slide 17: PROJECT WORLD SOCCER SHOP 140K+ FACEBOOK FANS 6/9/2010 CLIENT DATE WORLDSOCCERSHOP.COM
Slide 18: PROJECT Hockeymonkey 2010 CLIENT DATE youtube­user generated content MONKEYSPORTS.COM
Slide 19: PROJECT YOUTHMINISTRY.COM MAY 2010  CLIENT COMMERCE COMMUNITY PORTAL:USER GEN CONTENT DATE GROUP PUBLISHING
Slide 20: DONT EMAIL ME... SMS OR #FB ME SMS OR #FB ME Don’t clutter my inbox. I may not have one... GENERATIONS ARE DIFFERENT WITH SMS, PRIVACY
Slide 21: THANK YOU! MATTHEW LEDFORD, PRESIDENT MATT@FASTPIVOT.COM TWITTER:  @MATTLEDFORD @FASTPIVOT ECOMMERCEBLOG.FASTPIVOT.COM

   
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