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Slide 1: Nonprofit Tech Essentials October 2008
Slide 2: Tech Essentials Adam King adam@npowermichigan.org
Slide 3: To inspire and empower nonprofits to use technology to better serve their communities. NPower’s Mission
Slide 4: NPower Locations Seattle Portland Detroit Indianapolis Denver Atlanta Texas New York Philadelphia Charlotte Washington D.C. Los Angeles Phoenix
Slide 5: NPower Michigan’s Services •Consulting and Assessments •IT Project Implementation •Managed Services • • • • • • • NPower strategy, budgeting and planning Toll Free 24x7 Help desk Security (anti-spyware and anti-virus) Windows Security updates Remote assistance Software deployment System monitoring $40 per desktop / $100 per server
Slide 6: http://nptechguide.pbwiki.com/
Slide 7: www.slideshare.net/npowermichigan/
Slide 8: Technology Essentials
Slide 9: TECH ESSENTIALS $4,520+
Slide 10: TECH ESSENTIALS: Purchasing Guide 1. Computer 2. Software 3. Printer 4. Backup 5. DSL 6. Wireless router, firewall and print server 7. Domain email and website 8. Fax 9. Training 10. Smartphone $1,100. 80. 500. 400. 500. 130. 10. 100. 200. $1,500. $4,520.
Slide 11: TECH ESSENTIALS: Purchasing Guide 1. Computer 2. Software 3. Printer 4. Backup drives 5. DSL 6. Wireless router, firewall and print server 7. Domain email and website 8. Fax 9. Training 10. Smartphone Per person (5 years) Per person (upgrades vary) Per ten+ users (4 years) Per office (3 years) Annually Per office (3 years) Annually Per office (4 years) Per person, annually Per person (2 years)
Slide 12: Technology adoption identification correlates with spending Source: NTEN 2006 Nonprofit IT Staffing Survey Report.
Slide 13: 1. Computer: $1,100 www.dell.com ($1,178): Optiplex 330 MiniTower,
Slide 14: “The average time before a buyer replaces a PC... [is] 41 months for business desktops and almost 5 years for consumer machines.” October 28, 2002 Fortune Magazine
Slide 15: Computer •Operating System: XP Professional or Vista Business •Processor: Intel Core 2 Duo or AMD Athlon 64 x2 •Hard Drive: 160 GB to 320 GB (7200 rpm vs. 5400 rpm) •Memory (RAM): 2 GB minimum •Optical Drive: CD-RW/DVD drive (DVD+/-RW is best) •Monitor: 17” LCD •Warranty: 1 year+ •Surge Protector •Bluetooth? Wifi?
Slide 16: Computer Processors The Good •Intel Core 2 Duo •AMD Athlon 64 x2 •AMD Turion 64 x2 (moblie) The Bad •Intel Pentium D •Intel Pentium 4 •AMD Athlon 64 The Ugly •Intel Celeron •AMD Sempron •AMD Opteron (mobile)
Slide 17: Avoiding the “Budget” Computer The “budget” computer: •Slow processor •“Home” edition •Not enough memory •Small hard drive •No monitor •CD-RW? DVD Rom? $308 Microtel
Slide 18: Desktops vs. Notebooks $1,000-$1,500 1-year warranty 5-year life •Processor: Core 2 Duo or Turion 64 x2 •Memory: 1 GB minimum $1,500-$2,000 3-year warranty 3-year life •Hard Drive: 80 GB (faster speed: 7200 RPM vs. 5400 RPM) •Screen Size: 12” - 14” - 15” - 17” •“Business class”
Slide 19: Notebook Necessities Port Replicator $130 to $200 Lock $30 Case $40 90 Watt Power Cable $20 to $70 Extended Battery $99
Slide 20: Minimize Upgrades 1 2 3 4 5 10-20% of original cost
Slide 21: Minimize Upgrades Memory Source: www.Crucial.com Hard Drive Source: www.newegg.com
Slide 22: 2. Software: $80 Nonprofits are eligible for reduced rates on software: www.techsoup.org/stock Retail • Microsoft Office Professional 2007 $400 NP Price $20 $15 $45 •Norton Antivirus 2008 $40 •Quickbooks Premier * $320 www.techsoup.org: Office ($20), Internet Security ($15), Accounting ($45)
Slide 23: Software Office 2003 Office 2007 Windows XP Professional Windows Vista Business
Slide 24: Software Buy vs. Rent Software? – Install –or- Subscribe – SaaS  software as a service – Access web-based program from any computer – No software or server required – No updates or maintenance required – Data is backed up and secured
Slide 25: Software Buy vs. Rent Donor & Constituent Relationship Management (CRM)
Slide 26: Online Database & Financials           Salesforce CRM – www.salesforcefoundation.org Zoho CRM – www.zohocrm.com Sugar CRM – www.sugarcrm.com Convio Common Ground – www.convio.com Donor Perfect – www.donorperfect.com eTapestry – www.etapestry.com Volgistics – www.volgistics.com WildApricot – www.wildapriciot.com Democracy In Action – www.democracyinaction.org Quickbooks Online – www.intuit.com
Slide 27: www.zoho.com
Slide 28: 3. Printer: $500 •Standardize •Networkable (n) •Duplex (d) •Ppm (25) •Laser vs. Inkjet www.cdw.com (680844) HP LaserJet P2015dn
Slide 29: Cost Per Page Networked copier <2 cents Laser 3-5 cents Color laser 7-9 cents Inkjet 10-35 cents Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx accessed on 8/9/2007.
Slide 30: 4. Backup: $400 External USB Hard Drives: www.newegg.com ($90 each): Western Digital My Passport Essential WDME2500TN 250GB USB 2.0 External Hard Drive
Slide 31: Backup Scary Statistics: – A computer hard drive fails every 15 seconds – Over 2000 laptops are stolen or lost everyday – 1 in 5 computers suffer hard drive failure during their normal useful life – Eventually, 100% of all hard drives will fail Source: Realty Times
Slide 32: Backup NAS – Network Attached Storage: Synology DS207+ ($329) -- http://www.newegg.com/Product/Product.aspx?Item=N82E16822108011 2 Seagate 320 GB Hard Drives ($60 each) -- http://www.newegg.com/Product/Product.aspx?Item=N82E16822148316
Slide 33: Backup Online Backup: http://www.mozypro.com $3.95 + $0.50/GB per month http://www.jungledisk.com 15¢ per GB
Slide 34: Online Backup • JungleDisk.com – Use as a shared network drive – Your files accessible on any computer – $2 per user per month, plus 15 ¢ per GB (Workgroup Edition) Les of s t h a p ma urch n hal int asi f th ser ver ainin ng an e pri ce ga … d file
Slide 35: File Server vs. Online • Server – – – – – Hardware - $2000 Software - $200 Setup - $1000 Backup Media - $300 Total: $3500 every 5 years • Online File Service – 10 staff ($2 each per month) - $20 – 20 GB data (0.15 per GB, per month) - $3 – $23 per month – $1380 per 5 years
Slide 36: 5. DSL or Cable: $500/yr The Internet www.att.com: AT&T Yahoo High Speed Internet Pro Package (1.5Mbps down / 384kbps up, dynamic IP, 1 year)
Slide 37: DSL
Slide 38: Mobile Broadband: $100 + $720/year The Internet www.sprint.com: According to the website, EVDO Rev. A supports “average download speeds of 450 – 800 kbps: and average upload speeds of 300 – 400 kbps.”
Slide 39: 6. Router and Firewall: $130 •Router: share internet connection •Firewall: protect your network •Wireless security: WPA2 (WEP not secure) •802.11n support NetGear, RangeMax Dual-Band Wireless-N Router with 4-Port Ethernet Switch: $130
Slide 40: Wireless • Wireless Routers – 802.11g – “G”- Routers • 19 – 54 Mb/s speed • 125 feet range – 802.11n – “N” – Routers • 74 – 300 Mb/s speed • 230 feet range
Slide 41: 7. Domain Email and Website: $10/yr www.mynonprofit.org me@mynonprofit.org
Slide 42: Website Basic Content • Organization news • Program information • Board and staff list • Donor list • 990 • • • • • Contact us Directions Search FAQs Document publishing
Slide 43: Website Enhanced Content • • • • • • Email lists Online donations Weblog Discussion forums Event calendar Compliance with web standards / accessibility
Slide 44: Website Advanced Content • Event registration • Multiple database integration (single view of customer) • Multi-lingual support
Slide 45: www.SiteKreator.com
Slide 46: Web Hosting Free web hosting at DreamHost •http://dreamhost.com/hosting-nonprofit.html
Slide 47: Online Presence •Blog: Blogger.com •Pictures: Flickr.com •Video: YouTube.com •Social Networking: Facebook.com MySpace.com •E-Newsletter: VerticalResponse.com FREE FREE FREE FREE FREE
Slide 48: It’s NOT all about your site… Blog YouTube Flickr MySpace
Slide 51: Blog Reader – RSS Aggregator Ex: Bloglines.com – Google Reader –
Slide 52: Online Donations NetworkForGood.org’s Basic DonateNow •Register for free •4.75% fee of online donations •One-time or reoccurring donations
Slide 53: Email / File Share / Collaborate • Wouldn’t it be nice? – – – – – – – Share calendars Share contacts Access ENTIRE mailbox (inbox & all folders) anywhere Access all your own contacts, calendar, and tasks anywhere Internal website for announcements, discussion Share & collaborate on documents online Organization-wide calendar +
Slide 54: Email / File Share / Collaborate • • Option 2: Hosted Exchange & Option 1: Exchange & Sharepoint Sharepoint – Need T1 internet: $300 per month connection – Basic DSL minimum – No server needed – Need your own server:–hardware + by Hosted Exchange Backed up labor $3000 every 5 years provider – Need large backup hard drives: – Antivirus protection included minimum 2 @ $150 each Maintenance and updates included – – Need separate antivirus protection: – $9 to $12 per month, per user $85 dollars @ TechSoup.org – Makes sense for 25 or fewer staff – Maintenance and updates required – Recommended providers: – Server goes down = email goes – Intermedia.net down – – Internet connection goes down Sherweb.com = email goes down
Slide 55: Email: Hosted Exchange
Slide 63: Email & Online Collaboration
Slide 64: Email & Online Collaboration • Google Apps for Nonprofits www.google.com/a/npo – Email with your domain (i.e. me@mynonprofit.org) – Shared calendars – Organizational calendar – Internal team website – Share and collaborate on documents online (word processing, spreadsheet, etc)
Slide 69: 8. Fax: $100 www.cdw.com (739718) HP Fax 1040
Slide 70: www.RapidFax.com
Slide 71: 9. Training: $200 per person per class www.nhgreatlakes.com
Slide 72: Office.Microsoft.com
Slide 73: HP.com/go/LearningCenter Basic computer, email, Office suite training
Slide 74: 10. Smartphone: $300 + $1,200/yr
Slide 75: Smartphone Why? • Email anywhere • Faster scheduling • Task management (“to dos”) • Address book always available • Look up information / search • Directions
Slide 76: Reviewing a Tech Purchase Computer & Hardware Reviews: •Cnet.com – reviews.cnet.com •PC World – pcworld.com Nonprofit Specific Software Reviews: •Idealware.org •Donor Management Databases •E-Newsletter tools •Accounting and financial packages •Website building and hosting Npower Michigan’s Techguide http://nptechguide.pbwiki.com
Slide 77: Bonus Tech “Essential” Resources
Slide 78: Tech “Essential” Resources •MeetingWizard.com •Send a single meeting request to many people with proposed dates and times •Choose the time that works best for most •Automated email reminders
Slide 79: Tech “Essential” Resources •Del.icio.us •Shared (“Social”) Bookmarking tool •Sign up for an account and share bookmarks across your organization •http://del.icio.us/NPowerMichigan
Slide 80: Tech “Essential” Resources • Xobni.com
Slide 81: Adam King adam@npowermichigan.org