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Slide 1: Knowledge Transfer
Slide 2: Introduction • Nowadays Knowledge is one of the most important asset of a company. • And it can be lost if an employee leaves a company or if he/she is fired.
Slide 3: Introduction • And to avoid losing priceless information, a company should develop ways to transfer knowledge and experience.
Slide 4: Definition - KT • Knowledge transfer is the practical process of transferring knowledge from one part of the organization to another parts of the organization.
Slide 5: KT - Goals • Knowledge Transfer seeks to: – – – – Organize, Create, Capture or Distribute knowledge and ensure its availability for future users.
Slide 6: Types of Knowledge • Embrained: conceptual skills. • Embodied: individual interaction. • Encultured: sharing understandings. • Embedded: systematic routines. • Encoded: information that is conveyed in signs and symbols.
Slide 7: KT - Important • The transfer of organizational knowledge, such as best practices, can be quite difficult to achieve.
Slide 8: KT - Challenges • The inability to recognize & articulate information. • Geography or distance • Lack of trust and social identity. • Language and internal conflicts (professional territoriality). • Lack of incentives
Slide 9: KT - Process • Identifying the knowledge holders within the organization • Motivating them to share • Designing a sharing mechanism to facilitate the transfer • Executing the transfer plan • Measuring to ensure the transfer • Applying the knowledge transferred
Slide 10: KT - Application • • • • • • • • Mentoring Guided experience Simulation Guided experimentation Work shadowing Paired work Communities of practice Narrative transfer
Slide 11: KT - Important • Knowledge transfer is not a kind of training. • It however has to do with flexible and adaptable skills, a person’s unique ability to wield and apply information.
Slide 12: Lico Reis Consultoria & Línguas Prof. Roberto Lico Reis www.licoreis.com licoreis@licoreis.com E-books: www.migre.me/oQ5 Linkedin: www.migre.me/1d9r Twitter: @licoreis