Slide 1: What is Deloitte Consulting?
Created August 5, 2004
Slide 2: Agenda • Who is Deloitte? • What do we do? • Where do you fit in?
Slide 3: Who is Deloitte?
Slide 4: Who are we?
A force to be reckoned with!
Slide 5: Who are we?
We are business performance consultants focusing on CXO consulting – the alternative to the traditional strategy boutiques & technology monoliths.
Transaction-based relationships Broad services IBM/PwC Accenture CGE&Y Value-based relationships
Business Performance Consultants
Breadth
Technology Monoliths
BearingPoint Enterprise Software Vendors CSC EDS HP BCG
DELOITTE
McKinsey Bain Booz-Allen
Narrow services
Strategy Boutiques
Consulting-led Products/Solutions-led Offering (tailored professional services) (highly-repeatable solutions)
Public Private
Slide 6: Our Market Position
Advise
McKinsey Bain BCG Towers Perrin Mercer Watson Wyatt
Execute
Implement
Operate
Deloitte Consulting
Accenture IBM BearingPoint Capgemini Infosys Wipro Tata
Slide 7: What do we do?
Slide 8: What do we do?
We work hand-in-hand with our clients to make their business run better.
Help clients make major strategic decisions and implement business operations improvements.
Strategy & Operations
• • • •
Corporate Strategy Mergers & Acquisitions CFO Services Operations Excellence
• • • •
Program Leadership Customer & Channel Strategy (CCS) Supply Chain Strategy Business IT Strategy
Human Capital
Help clients achieve exceptional business performance through their people by providing change, learning, human resources, and performance management services. • Human Capital Strategy and Metrics • Actuarial & Insurance Consulting • Change and Learning • HR Operations and Technology • Total Rewards Help clients implement enterprise applications that capture the information clients need to make decisions and collaborate with other companies. • • • • Program Management Business Process Redesign Business Case Analysis Vendor Evaluation • Wide variety of technology related roles for leading package vendors (including Siebel, SAP, PeopleSoft and Oracle)
Enterprise Applications
Technology Integration
Help clients’ IT organizations solve business challenges through the integration of technology – as discrete services and comprehensive solutions. • • • • Development Services Enterprise Connection Services Technology Architecture Services Information Dynamics • • • IT Transformation Inter-Networking Enterprise Systems Management & Security
Outsourcing
Help clients manage their IT functions and business processes so they can focus on core competencies and hone competitive strengths. • • Technology Outsourcing Business Process Outsourcing
Slide 9: U.S. Consulting – Industries and Segments
We make strategic choices about where we play. The U.S. Consulting Function is aligned with the U.S. D&T Segments. U.S. Consulting will focus on a subset (indicated in bold).
Consumer Business Financial Services Manufacturing Health Care & Life Sciences Public Sector
• Consumer Services • Retail, Wholesale & Distribution • Consumer Product Manufacturing • Hospitality: Gaming & Casinos
• Banking • Insurance • Securities/Capital Markets • Investment Management • Real Estate Capital Markets*
• • • •
Aerospace/Defense Automotive Process Industries General Manufacturing
• Health Plans • Federal / National & • Health Care Providers State Gov’t • Life Sciences • Defense • Health & Human Services • Local Government • Education • Not-for-Profit • Government-Operated Transportation*
Aviation & Transport Services(1)
TMT
Energy
Real Estate
• High Technology Manufacturing • Publishing, Media & Entertainment • Telecommunications
• • • • •
Oil & Gas Regulated Utilities Mining Power Generation Water & Waste Water
• Construction • Real Estate Capital Markets • Hotel & Resort Owners • Real Estate*
• • • • •
Air Transportation Water Transportation Rail Transportation Leasing Trucking & Logistics
41 U.S. D&T Segments; 21 U.S. Consulting Focus Segments
* U.S. Consulting will not map people to these Segments. Included in list for financial reporting purposes only. (1) Aviation & Transportation Service Industry Segments are supported and managed by the Manufacturing Lead
Slide 10: How do we do it differently?
Slide 11: Our Culture
Non-hierarchical
– Encourage consultants at all levels – from Business Analysts to Partners - to participate in all aspects of decision making during client engagements
Community
– Support the communities where we live and work. Beyond financial contributions made by the firm, thousands of our people volunteer for hundreds of worthwhile causes
Diversity
– Embrace diversity, which includes everyone, by implementing progressive practices which place a strong emphasis on recruiting, retaining, advancing and developing minorities and women
Your office
– Frequent office events providing meaningful connection and mentoring opportunities for our people
Slide 12: Consulting Benefits & Challenges
• • • • • • • • • • • • • Travel Exposure to wide variety of industries and company cultures Project-oriented assignments Opportunity to work with experienced consultants and clients Work with highly motivated, intelligent people Resume builder
– Career Path Accelerator – Building a Network
Developing a broad skill set that is current to the market Required to re-invent yourself over your career Long hours and Long-distance relationships You manage your career Dynamic schedule Competitive salaries High expectations from client
Slide 13: Where do you fit in?
Slide 14: Are we a match?
The Expectations
– Accelerated learning curves – Accurate qualitative and quantitative analysis – Development of research skills – Proficiency in leveraging software tools – Strong work ethic
The Role
We work as members of our consulting project teams. Although responsibilities vary from project to project, the assignments below are representative of a typical analyst role.
– – – – – – Research business best practices Perform financial and competitive analyses Solve problems and provide creative insight Conduct client interviews Develop reports and analysis Participate in and lead presentations to clients – Plan and execute knowledge transfer sessions with clients – Foster intra/inter-office and external networks – Provide research to enhance firm’s knowledge repository – Help in the creation of sales proposals
Slide 15: Q&A
