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ISO and ITIL Best Practices in IT Services and Quality Management

ISO and ITIL Best Practices in IT Services and Quality Management

Brief History of the International Organization for Standardization
Differences between ISO 9000:2000 and ISO 9000:1994
Focus on the interrelationships of ISO and ITIL Quality Management Systems
Overview of how to combine ISO and ITIL compliance efforts into a working
solution which provides your customer and your company with the best practices
in IT Service and Quality Management Systems
Using both ISO and ITIL for continuous improvement in the goal of
Total Quality Management


Uploaded by: babo    Added: 6 years ago     Views: 12866     Thumbs: 6    Comments: 4   

Tags: Quality  Management  ISO 


 

FOR IMMEDIATE RELEASE.doc

FOR IMMEDIATE RELEASE.doc


Uploaded by: chenj    Added: 2 years ago     Views: 536     Thumbs: 0    Comments: 0   

Tags: risk management software  software quality management plan  quality management software 


 

Models for Software Quality

Models for Software Quality


Uploaded by: anon-614308    Added: 1 year ago     Views: 118     Thumbs: 0    Comments: 0   

Tags: software distribution  quality management system software  quality management system 


 

download.doc

download.doc


Uploaded by: chwright    Added: 2 years ago     Views: 465     Thumbs: 0    Comments: 0   

Tags: risk management software  software quality management plan  quality management software 


 

Quality Management Manual SAP Development

Quality Management Manual SAP Development


Uploaded by: ariu    Added: 2 years ago     Views: 138     Thumbs: 0    Comments: 0   

Tags: accounting software  quality management software 


 

improving software quality

improving software quality

improving software quality


Uploaded by: anon-539574    Added: 2 years ago     Views: 296     Thumbs: 0    Comments: 0   

Tags: software management  quality management system 


 

quality management in vocational training

quality management in vocational training


Uploaded by: bhz1    Added: 2 years ago     Views: 153     Thumbs: 0    Comments: 0   

Tags: pro active acne treatment  total quality management training  quality management system training  quality management training 


 

Software Quality Management

Software Quality Management


Uploaded by: mindscripts    Added: 22 days ago     Views: 6     Thumbs: 0    Comments: 0   

Tags: SQM  software quality management  software quality 


 

Draft Guidelines on Climate Data Management

Draft Guidelines on Climate Data Management


Uploaded by: cielbe26    Added: 2 years ago     Views: 163     Thumbs: 0    Comments: 0   

Tags: accounting software  software quality management plan 


 

Software Metrics as Benchmarks for Source Code Quality of ...

Software Metrics as Benchmarks for Source Code Quality of ...


Uploaded by: bmaey85    Added: 2 years ago     Views: 72     Thumbs: 0    Comments: 0   

Tags: small business software  quality management system 


 

What it Takes to Be a Manager

What it Takes to Be a Manager

Part of being a business owner is hiring quality managers and being a good manager yourself. However, many people do not truly understand the qualities of a good manager. In order to hire the best, you have to know what is the best. You also need to know what to look for.


Uploaded by: MasterBizCoach    Added: 2 years ago     Views: 66     Thumbs: 0    Comments: 0   

Tags: work hard  work ethic  strong work  quality managers  hiring quality managers  good manager 


 

The Rational Edge -- February 2002 -- CMM vs. CMMI: From ...

The Rational Edge -- February 2002 -- CMM vs. CMMI: From ...

The Rational Edge -- February 2002 -- CMM vs. CMMI: From ...


Uploaded by: amittaiy    Added: 2 years ago     Views: 89     Thumbs: 0    Comments: 0   

Tags: risk management software  quality project management software  software quality management plan  quality management software 


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