Fax over IP or SIP trunks

Fax pass-through is the simplest technique for sending fax over IP networks, but it is not the default, nor is it the most desirable method of supporting fax over IP. T.38 fax relay provides a more reliable and error-free method of sending faxes over an IP network

Uploaded by: drvoip1    Added: 7 months ago     Views: 96     Thumbs: 0    Comments: 0   

Tags: small business voip  business voip  business VoIP providers 

ShoreTel “Twinning” ring your desk and cell at the same time

So there I am, on the my desk phone, talking to some very important client and I now have 45 minutes to make an appoint that is 1 hour away by car! The client is important and we have been trying to link up for days!

Uploaded by: drvoip1    Added: 8 months ago     Views: 75     Thumbs: 0    Comments: 0   

Tags: small business voip  business voip  business VoIP providers 

ShoreTel QOS on CISCO Switches

Quality of Service or QOS remains an interesting and challenging configuration for most engineers deploying VoIP solutions. Generally you are concerned about QOS on both your Local Area network (LAN) and your Wide Area Network (WAN).

Uploaded by: drvoip1    Added: 8 months ago     Views: 126     Thumbs: 0    Comments: 0   

Tags: small business voip  business voip  business VoIP providers 

Fixed Wireless Convergence and Mobility Options for VoIP

We have been steadily moving through a range of mobility options on our way to achieving true fixed mobile convergence. We want to take our Office Extension away on our Cell phones and have the same functionality away from the office as we do in the office!

Uploaded by: drvoip1    Added: 8 months ago     Views: 89     Thumbs: 0    Comments: 0   

Tags: VoIP PBX systems  small business voip  business voip  small business voip services 

ShoreTel Mobility Router System Admin Video Cheat Sheet

The blog on the Mobility Router as one of the options offered by ShoreTel for remote worker connectivity,

Uploaded by: drvoip1    Added: 7 months ago     Views: 73     Thumbs: 0    Comments: 0   

Tags: VoIP PBX systems  small business voip  business voip  small business voip serv  ECC 7 

ShoreTel Collaboration Server a new Version 12 Appliance

Version 12 of ShoreTel is all about Web Collaboration and enhanced Unified Communications functionality! For Example, ShoreTel has had an IM capability since Version 8, but historically you required a Microsoft OCS server to enjoy this feature. Not that Microsoft OCS is a bad solution, but it is really over kill for a functionality as simple as Internet Messaging!

Uploaded by: drvoip1    Added: 8 months ago     Views: 131     Thumbs: 0    Comments: 0   

Tags: VoIP PBX systems  small business voip  business voip  small business voip services 

Bulk Sound File Converter for WAV to ShoreTel format

We have previously posted a blog on the creation of ShoreTel WAV files using the Call Manager the desired result. This is clearly a readily available tool and can reliably be used for small Automated Attendant greetings and to meet other WAV file requirements. Generally in our standard deployments, we use an outside professional voice production studio to give our clients that extra level of attention that defines a quality Automated Attendant Greeting

Uploaded by: drvoip1    Added: 10 months ago     Views: 78     Thumbs: 0    Comments: 0   

Tags: business voip  voip  shoretel  voip service provider 

Stupid phone trick #7 – How to make iPhone calls from my ShoreTel handset!

Yeah, I am sure you were just dying to know how to call your iPhone and have your ShoreTel phone ring? Better yet, pick up your ShoreTel handset and make a call out your iPhone? Actually, it is a useful integration and one that I recently had the opportunity to implement.

Uploaded by: drvoip    Added: 10 months ago     Views: 252     Thumbs: 0    Comments: 0   

Tags: business voip  voip  shoretel  voip service provider 

First Look at ShoreTel Mobility Router

The ShoreTel Mobility Routers (aka SMR) is an exciting product that can make fixed/mobile convergence a reality! It builds heavily on inherent SIP functionality in call setup, call flow and Session Description Protocol. It acts as both a SIP client and as a SIP proxy server (e.g. B2BUA).

Uploaded by: drvoip1    Added: 10 months ago     Views: 152     Thumbs: 0    Comments: 0   

Tags: business voip  voip  shoretel  voip service provider 

What is new in ShoreTel Version 11

Software development is a process, not an event. Having said that, from time to time, we have an event. The release of a new version of software is such an event. The software development process, however, continues.

Uploaded by: drvoip1    Added: 10 months ago     Views: 76     Thumbs: 0    Comments: 0   

Tags: business voip  voip  shoretel  voip service provider 

ShoreTel QOS on CISCO Switches

Quality of Service or QOS remains an interesting and challenging configuration for most engineers deploying VoIP solutions. Generally you are concerned about QOS on both your Local Area network (LAN) and your Wide Area Network (WAN).

Uploaded by: drvoip1    Added: 9 months ago     Views: 179     Thumbs: 0    Comments: 1   

Tags: business voip  voip  shoretel  voip service provider 

ShoreTel Enhanced Workgroup Services

Historically, there were three services in the ShoreTel architecture that were no distributed to other servers. To over simplify, this meant that if the HQ server (read primary server) was unavailable, the services that were not distributed would not function. The three services were Route Points, Account Codes and Workgroups.

Uploaded by: drvoip1    Added: 9 months ago     Views: 127     Thumbs: 0    Comments: 0   

Tags: ShoreTel Configuration  Shoretel Support and Service  Voip Service  business voip  small business voip