ShoreTel Enhanced Workgroup Services

Historically, there were three services in the ShoreTel architecture that were no distributed to other servers. To over simplify, this meant that if the HQ server (read primary server) was unavailable, the services that were not distributed would not function. The three services were Route Points, Account Codes and Workgroups.

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Tags: ShoreTel Configuration  Shoretel Support and Service  Voip Service  business voip  small business voip 

Route Points, IRN’s and Media Streams!

Lately the subject of ShoreTel Route Points and IRN’s has been getting a lot of “mind share” from those working with them. Two questions: How many Route Points can a ShoreTel server support? How many IRN’s can an ECC support? How many DNIS numbers can a ShoreTel support. Seems like a simple set of questions, but the answers are something like “herding cats”.

Uploaded by: drvoip1    Added: 1 year ago     Views: 104     Thumbs: 0    Comments: 0   

Tags: ShoreTel Configuration  Shoretel Support and Service  Voip Service  business voip  small business voip