http://www.myplick.com/ This is the feed for plicks with tag voip install 30 http://www.myplick.com/view/46OVoXAy_dy/Call-flow-the-callers-experience-when-reaching-your-business drvoip


Having managed 1000’s of telephone system deployments over my career, one subject continues to be the project “speed bump”. You might think that the core issues of network configuration, WAN traffic planning, QOS and DHCP services might be the issues that cause a phone system deployment to go “sideways”, but you would be wrong]]> Sun, 02 May 2010 23:50:36 GMT http://www.myplick.com/view/46OVoXAy_dy/Call-flow-the-callers-experience-when-reaching-your-business http://www.myplick.com/view/5pAaEJLiuXa/Install-your-ShoreTel-Call-Manager-on-your-Apple-Ipad drvoip


On more than one occasion I have actually had to telnet into a clients router or switch using nothing more than a mobile phone! Now, that is either an example of superior customer service or an indication of creeping insanity. ]]> Mon, 17 May 2010 03:30:39 GMT http://www.myplick.com/view/5pAaEJLiuXa/Install-your-ShoreTel-Call-Manager-on-your-Apple-Ipad http://www.myplick.com/view/5kxsQg7MDT3/ShoreTel-Database-Replication-and-Manipulation-of-MAXDBQUERIES drvoip


It really doesn’t matter what VoIP system you installed they all generally have one architectural characteristic in common; the configuration database. Depending on the system, you might find a database engine that ranges in complexity from an Access Database to a full blown SQL database. ]]> Mon, 26 Apr 2010 03:49:39 GMT http://www.myplick.com/view/5kxsQg7MDT3/ShoreTel-Database-Replication-and-Manipulation-of-MAXDBQUERIES http://www.myplick.com/view/5o0PBfTIliS/The-ShoreTel-Workgroup-Monitor-Kicks-Butt drvoip


As you can tell from our video library and blogs, we are very excited supporters of the ShoreTel Contact Center! You can not find a more feature rich or cost effective solution to call routing, email routing and web collaboration!]]> Sun, 30 May 2010 23:12:36 GMT http://www.myplick.com/view/5o0PBfTIliS/The-ShoreTel-Workgroup-Monitor-Kicks-Butt http://www.myplick.com/view/1e-epL8Mozk/ShoreTel-Enhanced-Workgroup-Services drvoip


Historically, there were three services in the ShoreTel architecture that were no distributed to other servers. To over simplify, this meant that if the HQ server (read primary server) was unavailable, the services that were not distributed would not function. ]]> Mon, 24 May 2010 02:28:53 GMT http://www.myplick.com/view/1e-epL8Mozk/ShoreTel-Enhanced-Workgroup-Services http://www.myplick.com/view/bL-mjKIKy_C/ShoreTel-ECC-the-powerful-change-call-profile-scripting-tool drvoip


Call Profiles can be of two varieties in the ShoreTel Enterprise Contact Center. They are either System Mandatory or User definable. ( Actually, to be absolutely correct, we need to acknowledge that “Skill Sets” are another type of call profile, but we are including them as User definable). ]]> Sun, 30 May 2010 23:11:02 GMT http://www.myplick.com/view/bL-mjKIKy_C/ShoreTel-ECC-the-powerful-change-call-profile-scripting-tool http://www.myplick.com/view/71GtZF2U623/ShoreTel-Route-a-Call-based-on-Area-Code-or-Mood drvoip


Maybe we could use ShoreTel “Call handling modes” to get the job done? Features like “Personal Operator” and “Find/Follow Me” are offered to callers once they are in your Voice message box and they can be very useful by offering callers options beyond leaving a message at the beep! Call handling modes, however, can only be applied after the call is answered! What is required in the application described above, is the ability to manipulate a “ringing” telephone call and redirect that call before the call is answered. ]]> Sun, 02 May 2010 23:51:35 GMT http://www.myplick.com/view/71GtZF2U623/ShoreTel-Route-a-Call-based-on-Area-Code-or-Mood http://www.myplick.com/view/6Wp-D8zTnsm/ShoreTel-Phone-Security-and-the-Terminated-Employee drvoip


Recently a client discoverd that at terminated employee, gone for almost a month, was still answering his office extension from his cell phone! We have so many technology options for mobility today that the HR deparment most be going nuts trying to keep the “exit interview” check list up to date! ]]> Mon, 26 Apr 2010 03:50:52 GMT http://www.myplick.com/view/6Wp-D8zTnsm/ShoreTel-Phone-Security-and-the-Terminated-Employee http://www.myplick.com/view/5ht01T_8Rp9/Log-Blog-Debugging-ShoreTel-Voice-Mail-with-vmail.log drvoip


We should probably do several blogs on logs! Logs to an engineer are like finger prints to a cop! Both professionals need to play “detective” and gather all the hints they can in an exhaustive effort to figure out what went wrong! ]]> Mon, 14 Jun 2010 01:01:11 GMT http://www.myplick.com/view/5ht01T_8Rp9/Log-Blog-Debugging-ShoreTel-Voice-Mail-with-vmail.log http://www.myplick.com/view/dtooptgK0qS/Configure-ShoreTel-for-Redundancy-Resiliency-or-Business-Continuity drvoip


Of late we have seen a growing interest in building “disaster recovery” solutions for both the data and the voice applications so critical for business operation. First, we need to make sure we understand the difference between redundancy, resiliency and other configuration options to assure business continuity. ]]> Sun, 07 Feb 2010 03:20:03 GMT http://www.myplick.com/view/dtooptgK0qS/Configure-ShoreTel-for-Redundancy-Resiliency-or-Business-Continuity http://www.myplick.com/view/6h5VG0K3bUj/SIP-VoIP-for-Business-Applications- drvoip


Session Initiation Protocol is an application layer control simple signaling protocol for VoIP implementations that use the redirect mode. SIP provides the necessary protocol mechanisms so that the end user systems and proxy servers can provide different services.]]> Thu, 04 Jun 2009 12:58:17 GMT http://www.myplick.com/view/6h5VG0K3bUj/SIP-VoIP-for-Business-Applications- http://www.myplick.com/view/5YUnfu4uzSl/Choosing-the-Best-VoIP-Service-for-Your-Business- drvoip


Choosing a VoIP service that fits the requirements of your business can be an arduous task. Buyer beware is a catch phrase that's applicable to business owners, not just consumers. ]]> Thu, 04 Jun 2009 13:02:10 GMT http://www.myplick.com/view/5YUnfu4uzSl/Choosing-the-Best-VoIP-Service-for-Your-Business- http://www.myplick.com/view/7qCDGtXyIwz/The-Best-Opportunity-for-Cisco-VoIP-Training drvoip


Cisco VoIP training stays current in today's market making Cisco certification a valuable qualification to have.]]> Thu, 04 Jun 2009 12:55:16 GMT http://www.myplick.com/view/7qCDGtXyIwz/The-Best-Opportunity-for-Cisco-VoIP-Training http://www.myplick.com/view/56LN-yGwvBZ/Factors-that-Help-VoIP-Phone-Systems-Stay-before-Competition nactelligence


Communication channels have long been employed as a means of offering your ideas to others be it as a sound, images, and writing or more lately as media. No one can refuse the value of devices in the progression of human beings]]> Thu, 24 May 2012 14:33:50 GMT http://www.myplick.com/view/56LN-yGwvBZ/Factors-that-Help-VoIP-Phone-Systems-Stay-before-Competition http://www.myplick.com/view/7lIGf0dViH7/How-to-add-several-phone-systems-to-one-VoIP-phone-connection nactelligence


If you have VoIP phone assistance or you are thinking to get relationship of VoIP telephone assistance, but you are puzzled that how you can have many mobile phones spread around your home or workplace when you have just one VoIP phone relationship. ]]> Thu, 24 May 2012 14:34:36 GMT http://www.myplick.com/view/7lIGf0dViH7/How-to-add-several-phone-systems-to-one-VoIP-phone-connection http://www.myplick.com/view/6dM4vuJWaUe/VoIP-The-Innovative-Way-of-Interaction nactelligence


VoIP is the most advanced technology that uses fast internet access to make speech contact and not the conventional range. Some VoIP solutions only allow to contact anybody who has avails the same solutions, but with others, people can contact anywhere including conventional range, cell phone, and international contact. ]]> Thu, 24 May 2012 14:35:14 GMT http://www.myplick.com/view/6dM4vuJWaUe/VoIP-The-Innovative-Way-of-Interaction