http://www.myplick.com/ This is the feed for plicks with tag cisco voip 30 http://www.myplick.com/view/28RVHLxlKxN/Mobile-Call-Manager-for-the-Iphone drvoip


One of the benefits of a successful blog, is the talented people you meet and the ideas that you exchange with other industry professionals. Through an earlier blog on the subject of connecting an Apple Iphone to a ShoreTel System as a SiP extension, I met such a creative talent: Matt Vlasach of Pacificswell! Matt was both an excited ShoreTel user and a Iphone aficionado.]]> Fri, 22 Jan 2010 02:15:44 GMT http://www.myplick.com/view/28RVHLxlKxN/Mobile-Call-Manager-for-the-Iphone http://www.myplick.com/view/96afSjAUqvk/Why-move-the-Auto-Attendant-into-the-Contact-Center drvoip


Many Call Center applications have an Automated Attendant front end call tree. Typically, you might have an Automated Attendant that plays the familiar On-Hours recoding: “Thank you for calling our company, press 1 for technical support and 2 for sales support”. The question asked in today’s blog is: should the Automated Attendant be located in the PBX or in the Call Center? There are very interesting ramifications for each of these options.]]> Fri, 22 Jan 2010 02:18:26 GMT http://www.myplick.com/view/96afSjAUqvk/Why-move-the-Auto-Attendant-into-the-Contact-Center http://www.myplick.com/view/8ayG-oDPKzc/To-VLAN-or-not-to-VLAN drvoip


An assumption in this blog is that if your company has a ”network administrator” on staff, you have a network that is large enough to require constant ”care and feeding”. As such dumping a bunch of VoIP phones onto your network without VLAN’s would never happen. After all, the fist job of a network administrator is to make the network broadcast space smaller and smaller. ]]> Fri, 22 Jan 2010 02:17:01 GMT http://www.myplick.com/view/8ayG-oDPKzc/To-VLAN-or-not-to-VLAN http://www.myplick.com/view/aqPjcrVmrFq/ShoreTel-Legacy-Integraiton drvoip


One of the more interesting aspects of PBX system installation in general and ShoreTel in particular, is the subject of Legacy PBX integration. ]]> Tue, 29 Dec 2009 04:08:54 GMT http://www.myplick.com/view/aqPjcrVmrFq/ShoreTel-Legacy-Integraiton http://www.myplick.com/view/f6YUadeRioY/New-family-of-ShoreTel-SG-voice-enabled-switches drvoip


ShoreTel has a family of new media gateways. The more interesting switches are referred to as SGV switches. ]]> Tue, 29 Dec 2009 04:07:52 GMT http://www.myplick.com/view/f6YUadeRioY/New-family-of-ShoreTel-SG-voice-enabled-switches http://www.myplick.com/view/1pNE1tVW3Bv/Get-The-Most-out-of-your-ShoreTel-Communications-System drvoip


There are many incredible services available to help small businesses with ShoreTel training for their ShoreTel communications system. With all of the great opportunities for businesses to have one-on-one support as well as comprehensive online tutorials, it is easier than it has ever been to truly get the most from your ShoreTel VoIP system.]]> Tue, 29 Dec 2009 04:06:01 GMT http://www.myplick.com/view/1pNE1tVW3Bv/Get-The-Most-out-of-your-ShoreTel-Communications-System http://www.myplick.com/view/6h5VG0K3bUj/SIP-VoIP-for-Business-Applications- drvoip


Session Initiation Protocol is an application layer control simple signaling protocol for VoIP implementations that use the redirect mode. SIP provides the necessary protocol mechanisms so that the end user systems and proxy servers can provide different services.]]> Thu, 04 Jun 2009 12:58:17 GMT http://www.myplick.com/view/6h5VG0K3bUj/SIP-VoIP-for-Business-Applications- http://www.myplick.com/view/5YUnfu4uzSl/Choosing-the-Best-VoIP-Service-for-Your-Business- drvoip


Choosing a VoIP service that fits the requirements of your business can be an arduous task. Buyer beware is a catch phrase that's applicable to business owners, not just consumers. ]]> Thu, 04 Jun 2009 13:02:10 GMT http://www.myplick.com/view/5YUnfu4uzSl/Choosing-the-Best-VoIP-Service-for-Your-Business- http://www.myplick.com/view/7qCDGtXyIwz/The-Best-Opportunity-for-Cisco-VoIP-Training drvoip


Cisco VoIP training stays current in today's market making Cisco certification a valuable qualification to have.]]> Thu, 04 Jun 2009 12:55:16 GMT http://www.myplick.com/view/7qCDGtXyIwz/The-Best-Opportunity-for-Cisco-VoIP-Training http://www.myplick.com/view/6JsNYgVVTBf/ShoreTel-Forums drvoip


ShoreTel forums are innovative ways to connect with professionals like yourself who are looking to network with others for a variety of reasons. ]]> Mon, 04 May 2009 17:08:12 GMT http://www.myplick.com/view/6JsNYgVVTBf/ShoreTel-Forums http://www.myplick.com/view/4rf93ODN-Ku/Business-VoIP-Solutions drvoip


VoIP solutions are something every small business or corporation needs to consider switching over to in order to be competitive.]]> Mon, 04 May 2009 17:13:18 GMT http://www.myplick.com/view/4rf93ODN-Ku/Business-VoIP-Solutions http://www.myplick.com/view/45V89Ymiz8J/ShoreTel-Abandoned-Call-Handling drvoip


Every call center has peaks and valleys. Normal businesses operate with very predictable calling patterns. Traffic over the normal business day, starts out slow and peaks between 10AM and 2 PM in the afternoon, then trickles down. ]]> Thu, 02 Jul 2009 09:53:54 GMT http://www.myplick.com/view/45V89Ymiz8J/ShoreTel-Abandoned-Call-Handling http://www.myplick.com/view/7Hu32KZrvAV/Business-VoIP drvoip


The emergence of business VoIP as a mainstream service is changing the professional landscape
on how businesses need to stay current in order to be competitive.]]> Mon, 04 May 2009 17:11:22 GMT http://www.myplick.com/view/7Hu32KZrvAV/Business-VoIP http://www.myplick.com/view/c-ubqUh548_/Cisco-VoIP drvoip


The different benefits that Cisco VoIP services allow for businesses has made it one of the most popular VoIP communications system of its kind.]]> Mon, 04 May 2009 17:16:31 GMT http://www.myplick.com/view/c-ubqUh548_/Cisco-VoIP