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    <title>Plicks with tag IVR</title>
    <link>http://www.myplick.com/</link>
    <description>This is the feed for plicks with tag IVR</description>
    <ttl>30</ttl>
    
    <item>
      <title>Insurance Industry IVR - Pronexus Case Study</title>
      <link>http://www.myplick.com/view/5YyU5WWdbKX/Insurance-Industry-IVR-Pronexus-Case-Study</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/cfalling">cfalling</a><br/><br/><a href="http://www.myplick.com/view/5YyU5WWdbKX/Insurance-Industry-IVR-Pronexus-Case-Study">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/5YyU5WWdbKX/thumbs/thumb188.jpg"></img></a><br/>Insurance Industry IVR - Pronexus Case Study]]></description>
      <pubDate>Sat, 23 Jan 2010 11:56:59 GMT</pubDate>
      <guid>http://www.myplick.com/view/5YyU5WWdbKX/Insurance-Industry-IVR-Pronexus-Case-Study</guid>
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    <item>
      <title>Pronexus VBVoice a Natural Choice for CenturiSoft’s Unified Communications Solution</title>
      <link>http://www.myplick.com/view/2D5cRpWKxHa/Pronexus-VBVoice-a-Natural-Choice-for-CenturiSofts-Unified-Communications-Solution</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/2D5cRpWKxHa/Pronexus-VBVoice-a-Natural-Choice-for-CenturiSofts-Unified-Communications-Solution">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/2D5cRpWKxHa/thumbs/thumb188.jpg"></img></a><br/>Centuri Messenger is a leading unified communications (UC) system for the medium-sized business, enterprise customer, utilities and government verticals that takes advantage of Pronexus VBVoice&trade; Interactive Voice Response (IVR) technology. &ldquo;We use the VBVoice toolkit to the fullest,&rdquo; said CenturiSoft CEO John Pope, a long-time VBVoice customer.]]></description>
      <pubDate>Mon, 20 Dec 2010 15:51:46 GMT</pubDate>
      <guid>http://www.myplick.com/view/2D5cRpWKxHa/Pronexus-VBVoice-a-Natural-Choice-for-CenturiSofts-Unified-Communications-Solution</guid>
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      <title>IVR - Vocantas Improves Customer Service at a US Utility with Pronexus VBVoice-based Solution</title>
      <link>http://www.myplick.com/view/euhe7KoGtnS/IVR-Vocantas-Improves-Customer-Service-at-a-US-Utility-with-Pronexus-VBVoice-based-Solution</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/euhe7KoGtnS/IVR-Vocantas-Improves-Customer-Service-at-a-US-Utility-with-Pronexus-VBVoice-based-Solution">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/euhe7KoGtnS/thumbs/thumb188.jpg"></img></a><br/>Vocantas was approached by a large US utility to develop an Integrated Voice Response Solution (IVRS) to increase the call capacity that their agents could handle and to provide better after-hours service. Vocantas&rsquo; Utilities OnCall&trade; integrated Pronexus VBVoice&trade; to handle account inquiries, bill payments and credit card transactions. Improved after-hours self-service was particularly useful for disconnected customers who could request reconnection immediately following paying their bill.]]></description>
      <pubDate>Mon, 20 Dec 2010 15:15:44 GMT</pubDate>
      <guid>http://www.myplick.com/view/euhe7KoGtnS/IVR-Vocantas-Improves-Customer-Service-at-a-US-Utility-with-Pronexus-VBVoice-based-Solution</guid>
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      <title>Global Response Develops a Dialer Application, Increases Agent Productivity with Pronexus VBVoice</title>
      <link>http://www.myplick.com/view/b5fadzH0ZLS/Global-Response-Develops-a-Dialer-Application-Increases-Agent-Productivity-with-Pronexus-VBVoice</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/b5fadzH0ZLS/Global-Response-Develops-a-Dialer-Application-Increases-Agent-Productivity-with-Pronexus-VBVoice">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/b5fadzH0ZLS/thumbs/thumb188.jpg"></img></a><br/>Global Response Corporation was looking to create a dialer application to expand into the outbound calling business. When other tools failed to provide the desired Visual Basic&reg; coding capability, Global Response turned to Pronexus VBVoice&trade;. In addition to supporting Visual Basic, VBVoice enabled Global Response to drastically cut development time, minimizing time to success. The resulting dialer application increased Global Response&rsquo;s agent productivity through first-class tone detection and call handling capabilities.]]></description>
      <pubDate>Mon, 20 Dec 2010 15:42:54 GMT</pubDate>
      <guid>http://www.myplick.com/view/b5fadzH0ZLS/Global-Response-Develops-a-Dialer-Application-Increases-Agent-Productivity-with-Pronexus-VBVoice</guid>
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      <title>Custom IVR - Pronexus Case Study</title>
      <link>http://www.myplick.com/view/5WGrLxVSmJu/Custom-IVR-Pronexus-Case-Study</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/aizrhiu">aizrhiu</a><br/><br/><a href="http://www.myplick.com/view/5WGrLxVSmJu/Custom-IVR-Pronexus-Case-Study">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/5WGrLxVSmJu/thumbs/thumb188.jpg"></img></a><br/>]]></description>
      <pubDate>Thu, 30 Sep 2010 08:53:51 GMT</pubDate>
      <guid>http://www.myplick.com/view/5WGrLxVSmJu/Custom-IVR-Pronexus-Case-Study</guid>
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    <item>
      <title>CabCall’s State-of-the-art IVR Solution Enables Change in Business Model and Market Expansion</title>
      <link>http://www.myplick.com/view/da7M2Sguwba/CabCalls-State-of-the-art-IVR-Solution-Enables-Change-in-Business-Model-and-Market-Expansion</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/da7M2Sguwba/CabCalls-State-of-the-art-IVR-Solution-Enables-Change-in-Business-Model-and-Market-Expansion">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/da7M2Sguwba/thumbs/thumb188.jpg"></img></a><br/>CabCall wanted to develop a more advanced taxi booking and dispatching system and was looking for a scalable, cost-effective Interactive Voice Response (IVR) solution that could handle remotely connecting to legacy PBXs.]]></description>
      <pubDate>Mon, 20 Dec 2010 15:36:47 GMT</pubDate>
      <guid>http://www.myplick.com/view/da7M2Sguwba/CabCalls-State-of-the-art-IVR-Solution-Enables-Change-in-Business-Model-and-Market-Expansion</guid>
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    <item>
      <title>IVR Deployment -Scripps Newspaper Group Increases Efficiency with the Help of Pronexus’ IVR Software</title>
      <link>http://www.myplick.com/view/1xbWAD452ym/IVR-Deployment-Scripps-Newspaper-Group-Increases-Efficiency-with-the-Help-of-Pronexus-IVR-Software</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/1xbWAD452ym/IVR-Deployment-Scripps-Newspaper-Group-Increases-Efficiency-with-the-Help-of-Pronexus-IVR-Software">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/1xbWAD452ym/thumbs/thumb188.jpg"></img></a><br/>The E. W. Scripps Company operates 14 newspapers throughout the United States. Starting with a deployment in one newspaper, Pronexus VBVoice Interactive Voice Response (IVR) software is now deployed in several newspapers and will become a standard within the group by 2013, handling up to 10,000 calls a day. &ldquo;The usage rate of our VBVoice-powered IVR system is approximately 70% higher than the old systems&rsquo;,&rdquo; says Dr. Ed Lindoo, Senior Director of IT Infrastructure for Scripps.]]></description>
      <pubDate>Tue, 04 Jan 2011 18:01:47 GMT</pubDate>
      <guid>http://www.myplick.com/view/1xbWAD452ym/IVR-Deployment-Scripps-Newspaper-Group-Increases-Efficiency-with-the-Help-of-Pronexus-IVR-Software</guid>
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    <item>
      <title>Telnorm Enables Mexican University to Recruit New Students with Predictive Dialer Solution Based on </title>
      <link>http://www.myplick.com/view/5YPNkzBdski/Telnorm-Enables-Mexican-University-to-Recruit-New-Students-with-Predictive-Dialer-Solution-Based-on-</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/5YPNkzBdski/Telnorm-Enables-Mexican-University-to-Recruit-New-Students-with-Predictive-Dialer-Solution-Based-on-">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/5YPNkzBdski/thumbs/thumb188.jpg"></img></a><br/>Telnorm is a leading systems integrator with operations in Mexico and Colombia. When a Mexico City-based university wanted to replace its predictive dialer, Telnorm proposed a solution built with Pronexus VBVoice&trade; Interactive Voice Response (IVR) toolkit. &ldquo;The client is very happy with the new predictive dialer which is robust and easy to use,&rdquo; said Eduardo Gonzalez Garcia, Director of Development for Telnorm.]]></description>
      <pubDate>Mon, 20 Dec 2010 15:55:45 GMT</pubDate>
      <guid>http://www.myplick.com/view/5YPNkzBdski/Telnorm-Enables-Mexican-University-to-Recruit-New-Students-with-Predictive-Dialer-Solution-Based-on-</guid>
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      <title>Scribe Develops a Customizable Dictation Service for Physicians with Pronexus VBVoice</title>
      <link>http://www.myplick.com/view/5tK0cB2AqnY/Scribe-Develops-a-Customizable-Dictation-Service-for-Physicians-with-Pronexus-VBVoice</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/5tK0cB2AqnY/Scribe-Develops-a-Customizable-Dictation-Service-for-Physicians-with-Pronexus-VBVoice">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/5tK0cB2AqnY/thumbs/thumb188.jpg"></img></a><br/>Dissatisfied with both traditional paper-based clinical information systems and the expensive, complicated offerings from IT companies or enterprise software developers, Scribe wanted a web-based application that wouldn&rsquo;t require physicians to reinvent the way they practice medicine. With the help of Pronexus VBVoice&trade;, Scribe developed an online solution that allowed physicians to use a telephone or a handheld recorder to dictate information.]]></description>
      <pubDate>Mon, 20 Dec 2010 15:49:12 GMT</pubDate>
      <guid>http://www.myplick.com/view/5tK0cB2AqnY/Scribe-Develops-a-Customizable-Dictation-Service-for-Physicians-with-Pronexus-VBVoice</guid>
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      <title>Connect NZ Rapidly Re-Develops Legacy IVR Solution Thanks to Pronexus VBVoice’s Visual Design Approa</title>
      <link>http://www.myplick.com/view/drzyZDvsmXM/Connect-NZ-Rapidly-Re-Develops-Legacy-IVR-Solution-Thanks-to-Pronexus-VBVoices-Visual-Design-Approa</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/drzyZDvsmXM/Connect-NZ-Rapidly-Re-Develops-Legacy-IVR-Solution-Thanks-to-Pronexus-VBVoices-Visual-Design-Approa">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/drzyZDvsmXM/thumbs/thumb188.jpg"></img></a><br/>Connect NZ needed to re-build an existing order processing Interactive Voice Response (IVR) solution for Wickliffe Limited, a New Zealand warehousing and logistics, e-commerce and printing services company. They looked for an IVR development tool that would allow them to quickly build an advanced system without compromising any of the old application&rsquo;s functionality. They turned to Pronexus VBVoice &trade; because of its flexibility and rapid development environment.]]></description>
      <pubDate>Mon, 20 Dec 2010 15:53:56 GMT</pubDate>
      <guid>http://www.myplick.com/view/drzyZDvsmXM/Connect-NZ-Rapidly-Re-Develops-Legacy-IVR-Solution-Thanks-to-Pronexus-VBVoices-Visual-Design-Approa</guid>
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      <title>Key Selection Criteria for Computer Telephony and Speech Application Development Tool</title>
      <link>http://www.myplick.com/view/1qeMH-ouipt/Key-Selection-Criteria-for-Computer-Telephony-and-Speech-Application-Development-Tool</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/1qeMH-ouipt/Key-Selection-Criteria-for-Computer-Telephony-and-Speech-Application-Development-Tool">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/1qeMH-ouipt/thumbs/thumb188.jpg"></img></a><br/>Developers looking to enter the voice business market face a number of hardware and software choices. This white paper aims to outline some key things to consider when selecting an application development tool.]]></description>
      <pubDate>Thu, 23 Dec 2010 16:18:27 GMT</pubDate>
      <guid>http://www.myplick.com/view/1qeMH-ouipt/Key-Selection-Criteria-for-Computer-Telephony-and-Speech-Application-Development-Tool</guid>
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      <title>Convert IVR to AVI</title>
      <link>http://www.myplick.com/view/cHV1KDu1qPC/Convert-IVR-to-AVI</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/katrina0">katrina0</a><br/><br/><a href="http://www.myplick.com/view/cHV1KDu1qPC/Convert-IVR-to-AVI">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/cHV1KDu1qPC/thumbs/thumb188.jpg"></img></a><br/>Step 1: Add Files<BR/>Open the program. Click or &quot;File&quot; option to load IVR files you want to convert to MP3.]]></description>
      <pubDate>Wed, 25 May 2011 10:27:24 GMT</pubDate>
      <guid>http://www.myplick.com/view/cHV1KDu1qPC/Convert-IVR-to-AVI</guid>
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      <title>Convert IVR to MP3</title>
      <link>http://www.myplick.com/view/0NV-LpJa_ym/Convert-IVR-to-MP3</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/katrina0">katrina0</a><br/><br/><a href="http://www.myplick.com/view/0NV-LpJa_ym/Convert-IVR-to-MP3">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/0NV-LpJa_ym/thumbs/thumb188.jpg"></img></a><br/>IVR to MP3 Converter would be your first and best choice to convert IVR to MP3. It is not only a free IVR to MP3 Converter, but also support conversion for IVR to MPG, AVI, WMV at fast speed.]]></description>
      <pubDate>Wed, 25 May 2011 10:31:08 GMT</pubDate>
      <guid>http://www.myplick.com/view/0NV-LpJa_ym/Convert-IVR-to-MP3</guid>
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      <title>Understanding Voice User Interface Design</title>
      <link>http://www.myplick.com/view/13QWsyxdcYY/Understanding-Voice-User-Interface-Design</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/Pronexus">Pronexus</a><br/><br/><a href="http://www.myplick.com/view/13QWsyxdcYY/Understanding-Voice-User-Interface-Design">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/13QWsyxdcYY/thumbs/thumb188.jpg"></img></a><br/>Creating intuitive and usable Voice User Interfaces (VUI) involves coordinating a large number of research-based best practices, with the unique needs of each project. This white paper explores various factors that influence VUI design.<BR/><BR/>]]></description>
      <pubDate>Thu, 23 Dec 2010 16:29:44 GMT</pubDate>
      <guid>http://www.myplick.com/view/13QWsyxdcYY/Understanding-Voice-User-Interface-Design</guid>
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      <title>Unified Contact Center Express and Unified IP/IVR (UCCXD) v 1.1</title>
      <link>http://www.myplick.com/view/6Rd72Ypp-8a/Unified-Contact-Center-Express-and-Unified-IPIVR-UCCXD-v-1.1</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/pass4sureofficial">pass4sureofficial</a><br/><br/><a href="http://www.myplick.com/view/6Rd72Ypp-8a/Unified-Contact-Center-Express-and-Unified-IPIVR-UCCXD-v-1.1">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/6Rd72Ypp-8a/thumbs/thumb188.jpg"></img></a><br/>Company website : http://www.pass4sureofficial.com 642-164 info link : http://www.pass4sureofficial.com/exams.asp?examcode=642-164 642-164 download link : http://www.pass4sureofficial.com/samples/642-164.zip 642-164 PDF link : http://www.pass4sureofficial.com/pdf/bycode/642-164.pdf ]]></description>
      <pubDate>Wed, 12 Oct 2011 10:53:46 GMT</pubDate>
      <guid>http://www.myplick.com/view/6Rd72Ypp-8a/Unified-Contact-Center-Express-and-Unified-IPIVR-UCCXD-v-1.1</guid>
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    <item>
      <title>Nicolas Sierro Cross Media Internet Mobile </title>
      <link>http://www.myplick.com/view/5Qll_wN526s/Nicolas-Sierro-Cross-Media-Internet-Mobile-</link>
      <description><![CDATA[From <a href="http://www.myplick.com/user/nikolak">nikolak</a><br/><br/><a href="http://www.myplick.com/view/5Qll_wN526s/Nicolas-Sierro-Cross-Media-Internet-Mobile-">
<img width="188" height="141" src="http://myplick.s3.amazonaws.com/p/5Qll_wN526s/thumbs/thumb188.jpg"></img></a><br/>Pioneering Cross Media<BR/>(multi channels: Mobile, Internet, Tv, PDA, phone, etc.)<BR/>in Switzerland.<BR/>Responsible by my former company Netarchitects<BR/>(Altran Group http://www.altran.com/locations/switzerland)<BR/>of this new business area and to educate the market.]]></description>
      <pubDate>Thu, 30 Oct 2008 08:09:57 GMT</pubDate>
      <guid>http://www.myplick.com/view/5Qll_wN526s/Nicolas-Sierro-Cross-Media-Internet-Mobile-</guid>
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